Question about GE Profile Prodigy WPSE4200A

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GE Profile Prodigy Machine not agitating

The machine itself works fine but after filling and comes time to agitate it won't. It spins and everything else. It just won't agitate.

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If the motor runs when it is suppose to be agitating, but the agitator does not move, pull the agitator straight up and out of the machine. Sometimes this is difficult, but you can slip a belt or similar object under the agitator, attach it to a broom handle and yank up on it. Now take the bolt out of the agitator drive collar and remove it. If you can not turn the splined transmission shaft with your fingers you are in luck and should be able to just replace the can shaped agitator drive spline. (part number WH49X10042 ) If you can turn that splined shaft with your fingers you are looking at a new transmission.

Posted on Nov 11, 2008

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SOURCE: GE Prodigy Washer: Doesnt agitate or spin. Fills ...

Hello, If your washer doesn't agitate, check these:

Lid switch
Motor coupler
Belts
Clutch
Drive motor
Drive pulleys
Transmission
Agitator
Lid switch If the lid switch is defective, the washing machine may not agitate or function at all. The switch is inside the washing machine main housing near the door frame. Often you have to raise or open the top or front of the washing machine to get to the switch. If it's defective, you need to replace it.

Motor coupler Many washers produced by Whirlpool® use a small, relatively inexpensive motor coupling. It's plastic and rubber and is mounted to the shaft of the motor on one side, and to the transmission on the other. Over time, the coupler wears out and fails. If this happens, you need to completely replace it.

Belts Many washing machines have one or two belts. If a belt is broken or badly worn, you need to replace it with a genuine belt from the manufacturer. (Some washing machine belts are designed with special characteristics not found in automotive belts.)

Clutch If your washer was made by GE®, it may use a clutch for agitating the clothes. As the clutch wears out, it may prevent the washer from agitating well or at all. If the clutch is worn, you need to replace it. For this job, you probably want to hire a qualified appliance repair technician.

Drive motor Many washer brands use a reversing motor. For agitation the motor runs in one direction, for spinning and draining, the other. It's possible for a motor to burn out in one direction and continue to operate in the other. If this happens, you need to replace the entire motor.

Drive pulleys The motor or transmission drive pulley may be worn and unable to turn the drive belt. If so, replace the pulley.

Transmission The transmission could have either of these problems:

  • Older washers produced by Whirlpool® have a transmission with an electro-mechanical shifter. If the shifter becomes even partially defective, the unit may not agitate properly or at all.


  • The transmission may have a worn or broken gear, or some other internal problem.


If you suspect a transmission problem, you may have to call a qualified appliance repair technician to repair it.

Agitator The inside of the agitator--where the transmission shaft attaches--can become worn, and strip out the spline that allows the agitator to properly grip the shaft. Then the transmission shaft rotates back and forth as it should, but the agitator doesn't move properly. If this happens, you may need to replace the agitator and/or the transmission spline.

Thanks

Posted on May 21, 2010

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HI,

you can view this site to have some ideas about your agitator problem.

http://sites.google.com/site/sublimeappliancerepair/washer-will-not-spin/agitator-woes

any further question let me know.

thanks,

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This machine uses an electric water pump. I would check to motor. Remove the front panel and operate the machine to see if the motor is working. Check this by listening to the motor and watching the belt. If you hear the motor but the belt does'nt move then there may be a problem with the pulley or motor clutch assy.

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