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There may be a setting that got adjusted somehow. Go into your Options (the wrench icon) and select "Sounds and Ringtones." Under "Ring Tone," there is a volume setting -- make sure it is not set to "Silent." Underneath that, there is a setting called "Play sound" -- make sure that's set to "Always"or "Out of holster."
Do other sounds work on your BlackBerry (such as music files, video clips, or alerts)?
Reboot the HH,restart the HH and follow the follwing steps Press Menu,Select Clock-press menu-select alert type as tone-select the tone from the given list and save it.Check whether if you are able to listen to the tone.
Try the following instructions, to personalize your Nokia E50! Profiles Warning: In the offline profile you cannot make or receive any calls, or use other features that require network coverage. Calls still may be possible to the official emergency number programmed into your device. To make calls, you must first activate the phone function by changing profiles. If the device has been locked, enter the lock code.
Select Menu > Tools > Profiles. You can adjust and customize the ringing tones, alert tones, and other device tones for different events, environments, or caller groups. To customize a profile, scroll to the desired profile in the list, and select Options > Personalise. Define the following settings: • Ringing tone — Select a ringing tone from the list, or select Tone downloads to open a bookmark folder containing a list of bookmarks for downloading tones using the browser. To listen to the selected tone, select Play. If you have two alternate phone lines in use, you can specify a ringing tone for each line. • Say caller's name — Activate the text-to-speech ringing tone feature. When someone from your contacts list calls you, the device sounds a ringing tone that is a combination of the spoken name of the contact and the selected ringing tone. • Ringing type — Select how you want the ringing tone to alert. • Ringing volume — Select the volume level of the ringing tone. • Message alert tone — Select a tone for received text messages. Or you may still go to this website for more info! http://nds1.nokia.com/phones/files/guides/nokia_E50
Go to Profiles, and choose a Customized Profile. Rename it to whatever you prefer. In this profile you can select your ring tone, message tone, volume, etc. I only had to do this once, and everything worked perfectly!
i think this is what you're going for...Go to SETTINGS, then RING STYLES. Whatever ring style (ie, vibrate, silent, vibe & ring, vibe then ring, loud, soft), underneath is the detail for it, which you can then change (bottom right of screen).
So right now my phone is:
"Style: Vibe & Ring" and underneath that is "Vibe & Ring Detail"
Under the details, you can change your ring tone by scrolling down to the "Calls" option and choose change (bottom right of screen). And to change your message tone, just go to "Messages" and then change (bottom right of screen).