Bought this computer in 8/07 and unfortunately no extended warranty. Although the blue light is on on the front when I plug in the power cord, the system will not turn on...at all. Nothing. No lights, no sounds, nothing. I am not tech savy but I am also broke so if anyone has any ideas, I would be ever grateful. Thank you
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Unfortunately, if the light is on, but the computer won't power on, it means one of two things. Either the power cord is broken in some way and no long sufficient to power the computer, OR the motherboard is dead. You can try to purchase a universal cable from Best Buy for instance, and then return it if it doesn't solve your problem. A motherboard repair would be best done through Acer themselves, although, it can cost over $300.
There are two possibilities which are likely to be causing your problem. The first is that there is a fault with your ram and might need replacing. The ON light flashing is frequently cause by ram. If you have 2 ram stick try having them in seperately in the bottom ram slot. There are lots of videos available showing you how to do this. The second, and unfortunately with these laptops, more likely problem is that your motherboard has become corrupt due to the onboard graphics card overheating.
The warranty on some of these was extended because Compaq admitted it was a generic problem but they did not cover all of them and I think the extended warranty cover is not finished. The fault with the graphics card causes the latop to not boot. How long does the light stay on and if you leave the laptop does it turn itself off and try to start again? If it does this and eventually starts, with or wothout display, unfortunately it is your motherboard and it needs to be replaced.
Is this reasonable? - no, but possible, yes. I have seen plenty of electronics go bad just a week or two past the warranty, including computers. Unfortunately, about all you can do about it is 1) get a new motherboard installed, or 2) get a new computer and this time buy the extended warranty. By the way, whoever installs your motherboard should be able to easily get your documents/files from the hard drive. You will need to reinstall Windows, and a new motherboard/processor will require a new installation. Just putting the hard drive back in will produce the "blue screen of death" just so you know ahead of time.
every motherboard is defective in a computer. It's not good, and yes, it costs $150 + $5 S&H for a new motherboard when the warranty expired, but if it's under the warranty, the costs will be $0 + $5 S&H.
I would recommend buying an extended warranty (3 yrs.) to extend your computer's warranty so that you won't pay $100s, or $1,000s.
These are known to have a grounding problem between the speakers and mainboard - They were actually sued and eventually settled to extend the warranty. unfortunately the special extenstion program ended a few months ago and toshiba no longer will fix this. The workaround is to add shielding to it.
Toshiba extended the warranty of the M35 till Nov. of this year for this same problem. If you just contact Toshiba support, they'll rplace the board no charge.
I've had a few repaired. They only take a few days.