Question about LG Shine KE970 Cellular Phone

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Cannot send or recieve mms on unlocked lg shine

I got an lg shine from a friend that is branded at&t, i called and unlocked it so i could use it with my tmobile service. I can make/receive calls and text, but i cannot send/receive pictures or video or go online with it at all. What settings do i need to change to make it work?

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  • 5 more comments 
  • realmuffin75 Dec 07, 2008

    on att am able to recieve text msgs but no mms or picture messages. how do i get & receive the codes/

  • Anonymous Dec 09, 2008

    i got an lg shine from a friend that is branded at&t, i called and unlocked it so i could use it with my tmobile service. I can make/receive calls and text, but i cannot send/receive pictures or video or go online with it at all. What settings do i need to change to make it work?

  • vmccarter Dec 27, 2008

    I have a unlocked KE970 shine and cant receive or send pictures I'm with t-mobile. Is there a way to fix this???

  • Anonymous Jan 16, 2009

    i cant recieve or send picture messages

  • Anonymous Apr 02, 2009

    i cannot connect to internet and icannot send or recieve picture messages please help thanks

  • ericapaige Apr 04, 2009

    ok so for my my birthday i got a lg shine ku970 and my dad bought it off amazon and its unlocked i have t- mobile and i cant recive or send multimedia messages and i need help

  • lilsnowgirl Apr 09, 2009

    i have att and everything works except reciving and sending multimedia messaging anyone know how to unlock it?

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Go to the my.t-mobile.com website and log in

up at the top-right of the screen (next to support) type in 'Device Configuration' in the 'Ask T-Mobile' box

under 'What is... blah blah blah... configurator?' click on the link to use it

select the make and model and get the settings for the t-zones service and the MMS service (follow the simple on-screen instructions) and all done

Posted on Dec 27, 2008

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There are SMS and MMS settings that must be entered into a GSM cell phone that are dependent to the GSM carrier. AT&T's settings are pre-programmed into an AT&T branded phone, and T-Mobile's settings are preset in a T-mobile phone. These settings are not removed or changed when you unlocked the phone. What is changed is the ability to use the phone on any GSM network in the world, with a proper SIM. So your solution is to call T-Mobile customer care to help you setup the Message Center information. You could also try this web site, but I am unable to verify if the information works.

Posted on Nov 11, 2008

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1 Answer

LG shine, with tmobile as my carrier . dont know mms settings


MMS seettings stands for multimedia message settings.

It is used to send digital pictures tones etc from one person to another in the form of messages through these settings..

All you need to activate it is call the tmobile customer care services and place a request to get it activated ..

Activation will be free but once you send pictures or tones you will be charged..

So please do call t mobile and get the mms services activated if you need them..

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AJ33 - you need to take the phone into your provider outlet and have them assist you with this issue.

trinidragon - you also need to have your mobile provider to assit you with you net problem.

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Lg shine mms problem


I would try contacting Lg, go on lgmobile.com for help. Lg mobile phones generally have a lot of problems with them and it may need to be sent back to the manufactor or place of purchase. The other thing that might be causing this problem is your network, if so have the phone "unlocked" try searching for mobile unlocking on the net, and then insert a more well known sim card, i.e O2, vodafone or orange, O2 being the biggest and in my opinion the best.

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