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Ongoing MP620 problem



I thought i would attach the issue - here are the F and G columns when i do the printer head alignment. As you can see they are all out of align. Thus giving me print that is offset... will send a copy of typical printing in next email. Ta, Sandra

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  • iain2009 Jan 12, 2009

    same problem with alignment of the F and G columns when running the head utility print check...blocks are offset

    any reason?


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Mam did you try the utility software on your printer like calibration? try to look at it on the cd provided by your printer and install it to your computer. check also the margin alignment and the way you put paper in the printer. hope that helps!

thank you for using fixya
CHARCOIS

Posted on Nov 11, 2008

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Sounds very much like you have a clogged printer head you should run the deep clean procedure form the printer dialog. If that does not fix the issue you may need to replace the print head.

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A friend of my faced the same issue years ago with another HP AIO printer. That model required you to scan that printout. In other case - firmware "thought" calibration is not completed and was printing out head alignment/calibration page every next time printer was turned on. You should check you printer manual for head alignment/calibration procedure...

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Wrong cartridge error code on canon pixma mp780 printer


Reseating the print head is seldomly needed to be done.Press the Open Button (1) to open the Paper Output Tray (2) Raise the Scanning Unit until it stops. Pull and hold the Scanning Unit Lever towards you, then raise the Scanning Unit.The Print Head Holder moves to the middle Open the Inner Cover 1.Open the Inner Cover 2.CAUTION: a. Do not try to manually move or stop the Print Head Holder.b. Do not touch any metal parts.Press the ink tank's tab (1), then remove it from the slot (2) IMPORTANT:Handle ink tanks carefully to avoid staining clothing or the surrounding area. Lift up the lock lever and take out the print head.Again, place the print head back in position and press down the lock lever. Insert the ink tank into the empty slot on the print head. Press down gently on the ink tank until an audible click is heard. Make sure the ink tank is in the correct slot IMPORTANT:a. Make sure that the ink tank is inserted in the slot that corresponds to the ink tank's color.b. If the ink tank is inserted in the wrong slot, perform two head refreshings.Close the Inner Cover 2.Close the Inner Cover 1.Pull the Scanning Unit Lever towards you to close the Scanning Unit.Align the print head position after the print head is installed. You can align the print head position either automatically or manually. When automatic alignment does not work well, align the print head position manually.Automatically Aligning The Print Head Position:Load A4-or letter-size plain paper in the paper support tray. Auto alignment cannot be performed when the Feed Switch is set to [CASSETTE].Press <Menu> epeatedly until [MAINTENANCE] appears.Press left or right arrow to select [AUTO HEAD ALIGN].Press <OK>. The print head position alignment pattern prints.Check the printed pattern. If the printed pattern matches the illustration, the print head position alignment is complete. Manually Aligning The Print Head Position:When automatic alignment does not work well, align the print head position manually.Load A4- or letter-size plain paper in the paper support or cassette.Select the paper source with <Feed Switch> button.Press <Menu> repeatedly until [MAINTENANCE] appears.Use left or right arrow to select [ALIGN PRINT HEAD].Press <OK>. A horizontal pattern is printed.Beginning from column A on the printout, enter checkmarks in the patterns that have the most solid image.(1): Bad example (Least solid box) 2): Good example (Most solid box) Press left or right arrow to select the pattern number that you checked in column A on the printout in step 6.A): Column(0): Select pattern number with most solid image Press <OK>.Repeat steps 7 and 8 to adjust columns B to L. When all the horizontal patterns are adjusted, you will be prompted to print a vertical pattern [PRINT VERT. PATTERN].Press left arrow. A vertical pattern is printed.Beginning from column M on the printout, enter checkmarks in the patterns that have the most solid image.(1): Bad example (Least solid box) 2): Good example (Most solid box) Press left or right arrow to select the pattern number that you checked in column M on the printout in step 11.Press <OK> Repeat steps 12 and 13 to adjust column N.

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1 Answer

The 3eBK head stopped printing.


Try below some steps which might help you resolve the problem.

Print Head Cleaning / Head Refreshing If the printed Nozzle Check Pattern is broken, missing, or a specific color is not printed, clean the print head.
  1. Press the <Menu> button on the printers operation panel repeatedly until [MAINTENANCE] appears in the LCD.
  2. Press the left [<] or right [>] arrow buttons to select the cleaning setting you want. Select [HEAD CLEANING] or [HEAD REFRESHING] for deep print head cleaning.

    Note: [HEAD REFRESHING] uses more ink than [HEAD CLEANING], so perform [HEAD REFRESHING] only when necessary.
  3. Press the <OK> button.
  4. Print a Nozzle Check Pattern and perform at least two Head Refreshings if the pattern is not correct.
If this does not help, try removing the print head and then install it again. Once place, dont forget to aligh the head. Following are the steps:

Reseat Print Head Reseating the print head is seldomly needed to be done.
  1. Press the Open Button (1) to open the Paper Output Tray (2).

    mp780_openbutton.gif
  2. Raise the Scanning Unit until it stops.
    1. Pull and hold the Scanning Unit Lever towards you, then raise the Scanning Unit.
    2. The Print Head Holder moves to the middle.

      mp780_scanunit.gif
  3. Open the Inner Cover 1.

    mp780_innercover1.gif
  4. Open the Inner Cover 2.

    mp780_innercover2.gif

    CAUTION:

    a. Do not try to manually move or stop the Print Head Holder.

    b. Do not touch any metal parts.
  5. Press the ink tank's tab (1), then remove it from the slot (2).

    mp780_inktankremoval.gif

    IMPORTANT:
    Handle ink tanks carefully to avoid staining clothing or the surrounding area.
  6. Lift up the lock lever and take out the print head.

    mp780_ph_removed.gif
  7. Again, place the print head back in position and press down the lock lever.

    mp780_ph_inserted.gif
  8. Insert the ink tank into the empty slot on the print head. Press down gently on the ink tank until an audible click is heard. Make sure the ink tank is in the correct slot.

    mp780_inktankclicked.gif

    IMPORTANT:

    a. Make sure that the ink tank is inserted in the slot that corresponds to the ink tank's color.

    b. If the ink tank is inserted in the wrong slot, perform two head refreshings.
  9. Close the Inner Cover 2.
  10. Close the Inner Cover 1.
  11. Pull the Scanning Unit Lever towards you to close the Scanning Unit.
  12. Align the print head position after the print head is installed. You can align the print head position either automatically or manually. When automatic alignment does not work well, align the print head position manually.
Automatically Aligning The Print Head Position:
  1. Load A4-or letter-size plain paper in the paper support tray. Auto alignment cannot be performed when the Feed Switch is set to [CASSETTE].
  2. Press <Menu> repeatedly until [MAINTENANCE] appears.
  3. Press left or right arrow to select [AUTO HEAD ALIGN].
  4. Press <OK>. The print head position alignment pattern prints.
  5. Check the printed pattern. If the printed pattern matches the illustration, the print head position alignment is complete.
Manually Aligning The Print Head Position:
When automatic alignment does not work well, align the print head position manually.
  1. Load A4- or letter-size plain paper in the paper support or cassette.
  2. Select the paper source with <Feed Switch> button.
  3. Press <Menu> repeatedly until [MAINTENANCE] appears.
  4. Use left or right arrow to select [ALIGN PRINT HEAD].
  5. Press <OK>. A horizontal pattern is printed.
  6. Beginning from column A on the printout, enter checkmarks in the patterns that have the most solid image.

    mp780_alignment1.gif

    (1): Bad example (Least solid box)

    (2): Good example (Most solid box)
  7. Press left or right arrow to select the pattern number that you checked in column A on the printout in step 6.

    (A): Column
    (0): Select pattern number with most solid image
  8. Press <OK>.
  9. Repeat steps 7 and 8 to adjust columns B to L. When all the horizontal patterns are adjusted, you will be prompted to print a vertical pattern [PRINT VERT. PATTERN].
  10. Press left arrow. A vertical pattern is printed.
  11. Beginning from column M on the printout, enter checkmarks in the patterns that have the most solid image.

    mp780_alignment2.gif

    (1): Bad example (Least solid box)

    (2): Good example (Most solid box)
  12. Press left or right arrow to select the pattern number that you checked in column M on the printout in step 11.
  13. Press <OK>.
  14. Repeat steps 12 and 13 to adjust column N.
I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread.

If I've managed to answer your question or solve a problem, please take just a moment to rate this post....thanks!

Apr 25, 2009 | Canon PIXMA MP780 All-In-One InkJet...

1 Answer

Vista for canon pixma mp140


Here's the solution from Canon USA:

Issue: Banded or streaked prints
Solution: Print Head Alignment MP530

Perform Print Head Alignment Instructions to perform a Print Head Alignment directly from the machine. If diagrams or ruled lines are misaligned, print head alignment is required. The print head alignment can be performed automatically or manually. If the automatic print head alignment does not work, adjust the print head manually. Automatic Print Head Alignment
  1. Press <ON/OFF> to turn on the machine.

  2. Load a few sheets of letter-sized plain paper in the auto sheet feeder.

  3. Press the Open button to open the Paper Output Tray. Then open up and set the extension by pressing down the hollow on the front side.

  4. Execute automatic print head alignment.
    1. Press <COPY> button.
    2. Press <Menu> repeatedly to select [MAINTENACE].
    3. Press the left or right cursor to select [AUTO HEAD ALIGN], then press the <OK>. (A pattern is printed and the print head is automatically aligned. It takes about five minutes to finish printing the pattern.)

      05sj00165_02.jpg

Manual print head alignment
  1. Press <ON/OFF> to turn on the machine.

  2. Load two sheets of Letter-sized plain paper in the auto sheet feeder or cassette.

  3. Ensure that the proper paper source is selected.

  4. Execute manual print head alignment.
    1. Press <Menu> repeatedly to select [MAINTENACE].
    2. Press the left or right cursor to select [ALIGN PRINT HEAD], then press the <OK>. (The nozzle check pattern is printed.)

  5. Check the printed patterns and use the left or right arrow to input the number of the pattern in column A that has the least noticeable streaks.

    mp530_setvalue.gif

  6. Press <OK> to move the cursor to column B, and then use the left or right arrow to input the number of the pattern that has the least noticeable streaks.

  7. Repeat the procedure until you finish inputting the pattern number for column P.

    mp500_align_from_unit_1.jpg

  8. When you have finished inputting all pattern numbers, press <OK>.

    Note: For columns A through N select the patterns with the least visible vertical streaks. For columns O and P select the patterns with the fewest visible horizontal streaks.

    align_compare.jpg

    <1> Example of the pattern with the fewest visible vertical streak

    <2> Example of the pattern with the most visible vertical streak

    mp500_alignment_manual_3.jpg

    <1> Example of the pattern with the fewest visible horizontal streak

    <2> Example of the pattern with the most visible horizontal streak

Hope this helps - fotobean

spacer.gif

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1 Answer

Colr prints showing plenty of lines


Here's a solution from Canon USA:

Issue: Banded or streaked prints
Solution: Print Head Alignment MP530

Perform Print Head Alignment Instructions to perform a Print Head Alignment directly from the machine. If diagrams or ruled lines are misaligned, print head alignment is required. The print head alignment can be performed automatically or manually. If the automatic print head alignment does not work, adjust the print head manually. Automatic Print Head Alignment
  1. Press <ON/OFF> to turn on the machine.

  2. Load a few sheets of letter-sized plain paper in the auto sheet feeder.

  3. Press the Open button to open the Paper Output Tray. Then open up and set the extension by pressing down the hollow on the front side.

  4. Execute automatic print head alignment.
    1. Press <COPY> button.
    2. Press <Menu> repeatedly to select [MAINTENACE].
    3. Press the left or right cursor to select [AUTO HEAD ALIGN], then press the <OK>. (A pattern is printed and the print head is automatically aligned. It takes about five minutes to finish printing the pattern.)

      05sj00165_02.jpg

Manual print head alignment
  1. Press <ON/OFF> to turn on the machine.

  2. Load two sheets of Letter-sized plain paper in the auto sheet feeder or cassette.

  3. Ensure that the proper paper source is selected.

  4. Execute manual print head alignment.
    1. Press <Menu> repeatedly to select [MAINTENACE].
    2. Press the left or right cursor to select [ALIGN PRINT HEAD], then press the <OK>. (The nozzle check pattern is printed.)

  5. Check the printed patterns and use the left or right arrow to input the number of the pattern in column A that has the least noticeable streaks.

    mp530_setvalue.gif

  6. Press <OK> to move the cursor to column B, and then use the left or right arrow to input the number of the pattern that has the least noticeable streaks.

  7. Repeat the procedure until you finish inputting the pattern number for column P.

    mp500_align_from_unit_1.jpg

  8. When you have finished inputting all pattern numbers, press <OK>.

    Note: For columns A through N select the patterns with the least visible vertical streaks. For columns O and P select the patterns with the fewest visible horizontal streaks.

    align_compare.jpg

    <1> Example of the pattern with the fewest visible vertical streak

    <2> Example of the pattern with the most visible vertical streak

    mp500_alignment_manual_3.jpg

    <1> Example of the pattern with the fewest visible horizontal streak

    <2> Example of the pattern with the most visible horizontal streak

Hope this helps - fotobean.

spacer.gif

Feb 21, 2009 | Canon PIXMA MP150 All-In-One InkJet...

1 Answer

White bands on color photo prints


Perform Print Head Alignment Instructions to perform a Print Head Alignment directly from the machine. If diagrams or ruled lines are misaligned, print head alignment is required. The print head alignment can be performed automatically or manually. If the automatic print head alignment does not work, adjust the print head manually. Automatic Print Head Alignment
  1. Press <ON/OFF> to turn on the machine.

  2. Load a few sheets of letter-sized plain paper in the auto sheet feeder.

  3. Press the Open button to open the Paper Output Tray. Then open up and set the extension by pressing down the hollow on the front side.

  4. Execute automatic print head alignment.
    1. Press <COPY> button.
    2. Press <Menu> repeatedly to select [MAINTENACE].
    3. Press the left or right cursor to select [AUTO HEAD ALIGN], then press the <OK>. (A pattern is printed and the print head is automatically aligned. It takes about five minutes to finish printing the pattern.)

      05sj00165_02.jpg

Manual print head alignment
  1. Press <ON/OFF> to turn on the machine.

  2. Load two sheets of Letter-sized plain paper in the auto sheet feeder or cassette.

  3. Ensure that the proper paper source is selected.

  4. Execute manual print head alignment.
    1. Press <Menu> repeatedly to select [MAINTENACE].
    2. Press the left or right cursor to select [ALIGN PRINT HEAD], then press the <OK>. (The nozzle check pattern is printed.)

  5. Check the printed patterns and use the left or right arrow to input the number of the pattern in column A that has the least noticeable streaks.

    mp530_setvalue.gif

  6. Press <OK> to move the cursor to column B, and then use the left or right arrow to input the number of the pattern that has the least noticeable streaks.

  7. Repeat the procedure until you finish inputting the pattern number for column P.

    mp500_align_from_unit_1.jpg

  8. When you have finished inputting all pattern numbers, press <OK>.

    Note: For columns A through N select the patterns with the least visible vertical streaks. For columns O and P select the patterns with the fewest visible horizontal streaks.

    align_compare.jpg

    <1> Example of the pattern with the fewest visible vertical streak

    <2> Example of the pattern with the most visible vertical streak

    mp500_alignment_manual_3.jpg

    <1> Example of the pattern with the fewest visible horizontal streak

    <2> Example of the pattern with the most visible horizontal streak

I hope it helps!!!

Nov 25, 2008 | Canon PIXMA MP530 All-In-One InkJet...

2 Answers

Will not print 6BK


Please see the Canon link below, and as Canon links return generic pages, type in "missing black print" (without quotes) or something of that nature. The results will include Reseat/remove printhead, among others. I have reproduced that content for you below, but I would also add that a number of folks have issues with black print cartridges, and it seems this is an issue that is fairly widespread, as one of the results is that your printer may need repair. If you have tried more than one cartridge with the same result, suggest consulting support if you don't think your usage justifies a new print head - especially if you are still under warranty. Page link is:

http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&tabact=SupportDetailTabAct&fcategoryid=238&modelid=10444
---------------------From Canon-----------------------
Issue: How do I reseat / remove the print head?
Solution: Reseat MP750 / MP780 print head

Reseat Print Head Reseating the print head is seldomly needed to be done.
  1. Press the Open Button (1) to open the Paper Output Tray (2).

    mp780_openbutton.gif

  2. Raise the Scanning Unit until it stops.

    1. Pull and hold the Scanning Unit Lever towards you, then raise the Scanning Unit.
    2. The Print Head Holder moves to the middle.

      mp780_scanunit.gif

  3. Open the Inner Cover 1.

    mp780_innercover1.gif

  4. Open the Inner Cover 2.

    mp780_innercover2.gif

    CAUTION:

    a. Do not try to manually move or stop the Print Head Holder.

    b. Do not touch any metal parts.

  5. Press the ink tank's tab (1), then remove it from the slot (2).

    mp780_inktankremoval.gif

    IMPORTANT:
    Handle ink tanks carefully to avoid staining clothing or the surrounding area.

  6. Lift up the lock lever and take out the print head.

    mp780_ph_removed.gif

  7. Again, place the print head back in position and press down the lock lever.

    mp780_ph_inserted.gif

  8. Insert the ink tank into the empty slot on the print head. Press down gently on the ink tank until an audible click is heard. Make sure the ink tank is in the correct slot.

mp780_inktankclicked.gif

IMPORTANT:
a. Make sure that the ink tank is inserted in the slot that corresponds to the ink tank's color.
b. If the ink tank is inserted in the wrong slot, perform two head refreshings.
  1. Close the Inner Cover 2.
  2. Close the Inner Cover 1.
  3. Pull the Scanning Unit Lever towards you to close the Scanning Unit.
  4. Align the print head position after the print head is installed. You can align the print head position either automatically or manually. When automatic alignment does not work well, align the print head position manually.
Automatically Aligning The Print Head Position:
  1. Load A4-or letter-size plain paper in the paper support tray. Auto alignment cannot be performed when the Feed Switch is set to [CASSETTE].
  2. Press <Menu> repeatedly until [MAINTENANCE] appears.
  3. Press left or right arrow to select [AUTO HEAD ALIGN].
  4. Press <OK>. The print head position alignment pattern prints.
  5. Check the printed pattern. If the printed pattern matches the illustration, the print head position alignment is complete.

Manually Aligning The Print Head Position:
When automatic alignment does not work well, align the print head position manually.
  1. Load A4- or letter-size plain paper in the paper support or cassette.
  2. Select the paper source with <Feed Switch> button.
  3. Press <Menu> repeatedly until [MAINTENANCE] appears.
  4. Use left or right arrow to select [ALIGN PRINT HEAD].
  5. Press <OK>. A horizontal pattern is printed.
  6. Beginning from column A on the printout, enter checkmarks in the patterns that have the most solid image.

    mp780_alignment1.gif

    (1): Bad example (Least solid box)
    (2): Good example (Most solid box)
  7. Press left or right arrow to select the pattern number that you checked in column A on the printout in step 6.
    (A): Column
    (0): Select pattern number with most solid image
  8. Press <OK>.
  9. Repeat steps 7 and 8 to adjust columns B to L. When all the horizontal patterns are adjusted, you will be prompted to print a vertical pattern [PRINT VERT. PATTERN].
  10. Press left arrow. A vertical pattern is printed.
  11. Beginning from column M on the printout, enter checkmarks in the patterns that have the most solid image.

    mp780_alignment2.gif

    (1): Bad example (Least solid box)
    (2): Good example (Most solid box)
  12. Press left or right arrow to select the pattern number that you checked in column M on the printout in step 11.
  13. Press <OK>.
  14. Repeat steps 12 and 13 to adjust column N.
-------------------------------------
Please post back if you need additional help. Otherwise, thanks for rating FixYa!

May 15, 2008 | Canon PIXMA MP780 All-In-One InkJet...

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