Question about Gateway EV 910 19" CRT Monitor

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Display not showing reds

My reds on my display come in and out sporadically. Right now I have no red but all of the other colors are fine. When I try to adjust the contrast, brightness, etc., directly on the monitor, the reds come out clearly on the monitor pop-up menu but still not on the actual monitor window. Can you provide any help?

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  • Cre8ive1
    Cre8ive1 Nov 14, 2008

    Thank-you! This seems to have taken care of the problem!

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Hi,

This sounds like it is specific to the display adapter in your PC and not the monitor. Specifically, the area that usually is affected causing a problem like this is the connection of the heavy cable running from your Monitor to the back of your PC. At the back of the PC, check to see that the knobs are screwed in tightly and the plug is not loose in the socket. In some cases the cable also screws into place on the back of the monitor, but this is more common on flat screens, check it anyway.

Otherwise, should this continue after you check the connection, I would need to know if the heavy cable from the monitor screws in to the back of the PC near the keyboard and mouse connector or is further down, much further down and connects at the back of a slot. If it is a slot, the slot is occupied by a display adapter card inside the PC. This adapter card may be loose enough to cause the problem. You would have to shut the PC down, unplug the power, remove the side cover and look for the adapter itself. It should be noticeable by the socket it has that the cable connects to. You may have to unscrew a screw holding it in place, carefully remove it from its slot (there may be a hold down release at the back end of the card furthest away from the slot itself, release that) once the card is removed, reinsert it firmly and completely, screw it back down, replace the side cover and hook everything backup and see if that hasn't resolved your problem. If it hasn't let me know, so we can proceed to another step in this process.

Regards,
Worldvet

Posted on Nov 11, 2008

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