Question about Hoover Floormate H3000 Upright Wet/Dry Vacuum

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Hoover FloorMATE 3000 won't dispense cleaning solution.

The FloorMATE will not dispense cleaning solution. I have checked all of the seals and trigger/dispensing rod is making complete motion with plunger. All other functions of the machine are working properly.

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  • Anonymous Feb 04, 2008

    my hoover 3000 won't dispense cleaning solution

  • Larry6781 Feb 09, 2008

    I HAVE THE SAME PROBLEM BECAUSE I USED PINESOL AND IT CLOGGED UP THE TUBING. I AM TRYING TO FIND OUT HOW TO DISSOLVE THE CRUD OR CHANGE THE TUBING. THE UPPER PART OF THE TUBE IS EASY TO DISASSEMBLE BUT THE LOWER PART IS PRESENTING A CHALLENGE. I WOULD LOVE TO HAVE AN EXPLODED DIAGRAM.

  • dunce12 Feb 17, 2008

    I have the same problem with the dispensing of the water. We have checked and cleaned brushes. The dispenser is working but the water does not come out or barely comes out.

  • Anonymous Mar 05, 2008

    we have only used the hoover cleaning solution.
    this is the second one that this has happened to.
    any advise?

  • 3pop Mar 21, 2008

    Will not dispense any cleaning solutions. Modle 3000

  • Anonymous Apr 02, 2008

    Have had the same problem with it dispensing , but have found that if I apply a bit of pressure to the tank , push it down while pulling the trigger, it the solution seems to flow pretty freely. I think it must be something to do with the tank not making a good enough connection at its port. Its a bit awkward , but seems to work pretty well. I have checked about having it looked at and repaired and it was nearly the price of a new one.

    My sister got the next in the series"Spin/Scrub 500" and has had a good many problems with it. I'm going to hold out a bit longer for the next generation. They are on the way...


  • Anonymous Apr 04, 2008

    Same problem husband took the whole thing apart, he's very handy and couldn't find a thing wrong with it. It does still pick up water and I hate to throw it out.

  • Anonymous Apr 05, 2008

    What does Hoover say about many customer spending 179.00 and just at one year the product quits working? We should all line up the broken ones outside the Hoover Customer center and ask for a repair or a new one. We did not get t our moneys worth out of this product It is obviously an enginerr design problem.

  • kkirkman Apr 09, 2009

    Thanks for the solution tips. My floormate is several years old and will no longer dispense the cleaning solution. With 5 dogs coming and going in the house, I need to get it working again. Mopping does nothing but redistribute the dirt!!

  • dscott252 May 04, 2009

    I have the same problem my FloorMate 300 wont dispense the liquid. How do I fix this? My husband took the whole thing apart and now cant get it back together. Is there a diagram for this. HELP

  • dumpster don May 09, 2009

    distribution tank seal has come off....how can I obtain a new seal?

  • Richard Crutchlow
    Richard Crutchlow Mar 11, 2014

    I tried for 3 hours to clean out the machine that had been in storage for about 4 years. It all seemed to work just fine except for dispensing the solution. I got a hint from this site about the hot glue blob but I didn't think that would be all that permanent. I found, in my little drawers of junk bits and nuts and bolts a small brass sleve that is used when plumbing small diameter plastic hose. It is used when to are connecting a "T" joint to another line. It was the exact inside diameter and about 1/16" longer than the plastic peg in the machine. I just slipped it over the peg and it all worked perfectly. It is brass and so it will never rust. Thanks Guys!

  • Anonymous Mar 24, 2014

    It wont dispense solution

  • Anonymous Mar 11, 2017

    I used a piece of air line tubing from an aquarium pump-fit perfectly!

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I had the same problem with my Hoover Floormate H3000 and found the solution elsewhere on this website. Try doing a search for Hoover Floormate H3000. The posted solution is basically as follows:

Remove the liquid dispenser tank and set it aside. Look into the cavity of the machine where the tank attaches and find the plastic "plunger" piece (the one on my machine is a blue/grey color) that is surrounded by a black rubber circle. Put a small drop of hot glue on the tip of this plastic "plunger" piece and let it harden. Replace the liquid dispenser tank and try the machine again. My machine dispensed liquid properly after this fix-it.

I really appreciate the poster who provided this simple solution!

Posted on Aug 29, 2008

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  • sockie Dec 23, 2010

    I want to THANK YOU for the tip about the hot glue. I tried it and it solved the problem of no solution being dispensed. I now have a Floormate that works like it is supposed to. I am a bit disappointed with Hoover because I have not been able to find where they "officially" tried to notify people of this problem. The hot glue "drop" gives enough extra height so that the valve opens completely. Such a simple solution to a very frustrating problem!! Thanks again.

  • Mary ODonnell Jul 12, 2012

    Could not imagine that the glue solution would work but was happy that it did. Thank you!

  • jbell2
    jbell2 Feb 15, 2013

    I tried the the hot glue but it came off. How long do you have to let it dry? I left it for a couple hours.

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I feel kind of dumb but on the outside chance that someone besides me was overlooking the obvious: I wasn't squeezing the trigger. Just like the carpet cleaner, you have to pull the trigger to dispense the fluid. I'm probably one in 10 million who wasn't paying attention, but I thought I'd share.

Posted on Feb 05, 2012

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  • Ellen Tello May 20, 2013

    And this was exactly what I wan't doing! LOL Thanks a bunch. Nowhere did I see it say, "Squeeze the trigger." And the Floormate works wonderfully! Thanks again.

  • dardar Jun 09, 2013

    thanks! I was doing the same thing!! its called user error! haha

  • Karen Becker
    Karen Becker Apr 16, 2014

    Me too!

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The solution listed above was perfect! I got out my hot glue gun and put a ring of hot glue to "build up" that plunger just a bit, viola! It now dispenses the appropriate amount of solution and I'm able to clean up everything :-) One note though, make sure you have a pencil handy just in case the glue decides to dribble a bit into the tube a bit, I just gave it a little swirl while it was still pliable and had no problems.

Posted on Jun 15, 2009

  • Donny Pate
    Donny Pate May 23, 2015

    I have same model. Glue breaks down over time ,I found a little rubber cap to fit over the little plastic POST that extends INSIDE the round rubber fitting that the cleaning sop container sits on. I think maybe over time the spring inside container does not depress fully. The little rubber cap I actually found on an old metal frame that held two metal dog dishes in them. Once cap is on it makes post long enough to depress little plunger under soap holding container and then it works probably better than ever....Mine did.

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Istha: With mine, the problem was that the drain plug was not being pushed into the solution tank far enough to release the solution. Pushing down on the solution tank while squeezing the trigger in the handle released solution. Since ours is a first generation Floormate, it seems the plastic frame has flexed. I've glued a 1/8 inch piece of plastic to the drain of the solution tank. So far, its working.
Larry6781: the exploded views i've found are not helpful, http://www.elkypro.com/hoops2005/vacuum_parts/hoover/h3000.html, but I've disassembled my Floormate 3000 removing teh nozzle and brushes. The top cover removes by applying gentle pressure on 6 plastic clips from the bottom. You'll see one by each wheel, two in the frontnear where the nozzle was attached and one small clip hidden in deep recesses mid way between the front and rear clips. The best tip I can provide is very gentle pressure to ehlp you find the less obvious clips. You can see the tube once removing the top cover. If you need to move the front wheel assembly, there is a black plastic pin that acts as a keeper and can be removed with gentle prying. This allows teh front wheel assembly to pivot, removal is much more involved. In lieu of removing the tube, did you try an air compressor to blow out the line, which you can remove from the spray bar assembly once the top cover is removed?

Posted on Feb 12, 2008

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Hi, I have the FloorMate H3010 and ran into some of these problems and fixed the two major problems myself. First off a year ago I had the Non-Suction problem. There is only one solution that fixes the problem formed by wear & tear of using the machine every week. I went online to Vacpartswarehouse.com & ordered the "Hoover Retainer & Squeegee Assembly H3010 #59177150." This part gets worn down over time then therefore your machine loses suction to the floor. Cheap part, easy fix but a very common problem with Floormate owners.

Today I just lost spraying liquid from the dispenser tank. I did not have the time to try the hot glue gun trick. So I went to my parts bench and found a tiny nut driver to place over the tip of the plunger. Replaced my Dispenser Tank and my floormate started squirting liquid again like a champ. If I didn't find that nut driver I had lying around I would have tried the hot glue gun as I have one of those as well. So the answer to the spraying problem is that something needs to be added to the tip of the plunger so it can depress into the underneath of the holding tank further to let more liquid out of the dispensing tank.

Hope someone will find these two answers to be very helpful to solving their issues & problems.

Posted on Feb 01, 2014

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I was not sure if the solution line was clogged or the plunger needed fixed and I wanted to avoid disassembly of this complicated machine. I cleaned both tanks, the filter, and the spring mechanism on the solution tank, a tiny piece of debris can cause a blockage that prevent solution releasing from tank to lines. (that prevented the clean water to dispense from tank in my carpet cleaner) To avoid breaking or damage a possibly working part, I looped some waxed string between the plunger line and rubber instead of hot glue. Still did not dispense solution. So I put some water tube without the solution tank on to see if there was a blockage in the line, but that i did not see anything. I filled the tank with water that I tinted with green food coloring and ran the machine. A small amount of water came out and than it ran dry. I did not see any green along the tubing. My last notion was hot water, almost boiling, again tinted with food coloring. If the line was clogged the steaming water should help dissolve it. I tested both solutions separately, and then together. The plunger was weakened by the clogged lines. I also needed to tighten the screws on the carrying handle, once it was working dispensing solution was dripping out of the back, and finally my machine was in perfect working order One issue caused by three problems that were fixed without anymore disassembling than required for normal use and no risk of damaging any working components. Hopefully this will be helpful to those in doubt like me.

Posted on Dec 15, 2013

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Thank You!!! The glue gun worked. I bought my Floormate for $5.00 at a garage sale and it had worked well up until the solution quit dispensing. I only wish that I had read this suggestion prior to taking the whole ^^^$&(()** apart and reassembling after finding nothing amiss. Thanks again.

Posted on Dec 14, 2009

  • abmkgirl Feb 03, 2011

    I have had my floormate for at least 5 years and I only now just ran into the problem of the water not coming out. I tried the hot glue trick and it worked like a charm! Just be sure you put it on the plastic plunger and not the rubber gasket! This is a wonderful product and if it ever quits working, I will definitely by another one!

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DON"T BUY ONE!!!! If this many people have the same problem and the manual doesn't even addre ss it, then obviously there is a huge problemo!

Posted on Oct 08, 2008

  • B formulas7002 neyra
    B formulas7002 neyra Jun 03, 2015

    I had mine for 10+ years before this happened to mine. For the service it has given it was well worth the money! The trick is NOT to leave solution in the machine and flush it with a small amount of hot water after each use...which is what you are supposed to do with every item that uses a sprayer with any substance that can build up, harden or clog.

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Ok when replacing the Spring stem and rubber seal. Put the spring on the stem set it in the hole of the solution tank carefully hold it steady then pull the stem out slip the rubber seal onto the stem with the cupped side facing down toward inside of the tank press it over the rim on the stem so it stays in place then take the stem slip it into the solution tanks hole inside the spring and press the rubber seal into the inside of the tank.
I posted this so no one else goes threw the trouble I went through until I figured it out for my self I lost the parts and did not remember how the thing went back together and could find no help anywhere. Good Luck, Ray

Posted on Jul 04, 2016

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The hot glue work for me..WOW!!! thanks...

Posted on Feb 04, 2015

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I have the H3010 model yet the same problem (liquid did not dispense). The trigger/plunger mechanism seemed to be working just fine. Wth this model there is no way to apply the hot glue fix to the tip of the plunger. However, I put some water in a hair dye applicator and put a few drops of water around the rubber gasket that the plunger depresses and now my floor cleaner is back in business!

Posted on Jan 20, 2012

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I didn't have a hot glue gun but I did have a tire cap. Put that ****** on and it raised the peg enough to make the Floormate work again.

Posted on Oct 24, 2011

The manual does not address this problem

Posted on Jan 02, 2007

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Ours has the same problem but i don't have the manual. does it say anything in there about it?

Posted on Dec 30, 2006

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Cleaning solution will not dispense


This seems to be a very common problem with the FloorMate, and fortunately it seems to be about the only glaring problem with this otherwise fantastic machine. Worst-case scenario - you will need to merely buy a NEW solution tank for your FloorMate to fix this problem. Here's the mend, on the cheap.

First, do this since it's preventative maintenance that likely is long overdue anyway:
Unplug the machine and remove both reservoirs.
Release the handle as if you were about to use the machine and lay it all the way down. Do this on a counter top with the brush head over or near the sink, or alternately a kitchen table works fine too, just have plenty of towels or paper towels on hand to catch any liquid.
Push the nozzle release tabs outward and take the nozzle off of the machine.
Press the brush release buttons and remove it as well.
Use an old toothbrush and some dish detergent in the sink to clean all the parts as good as possible internally.
Flip the FloorMate over so the underside of the head is facing up. Check the tiny holes where the brush assembly goes, and verify there aren't any clogged [there shouldn't be since dirt never reaches this area]. That is where the solution dispenses from and is dispersed by the spinning brushes.
Reassemble the freshly rinsed brush assembly and nozzle into the head of the unit and close the nozzle latches.

Now, on to the problem at hand:
What I found was the problem with my FloorMate not dispensing any fluid was that the plunger inside the solution tank was pushed up too far into the body of that tank. It is a little black piece, about 2 inches long, is shaped like a pin, and should descend from that hole about one eighth of an inch or so. Since mine [and likely yours] is up in there too high [mine was flush with the bottom of that hole], when you put the tank back into the FloorMate, the post inside the drain hole in the FloorMate isn't sufficiently reaching your recessed plunger to push it up inside the tank which then would allow the cleaner to dispense.

To remedy this, I'll list what I think is the easiest remedy first, followed by how I did it by trial and error:

I recommend using a tartar scraper like the dentist uses, about $2 at Walmart in the toothpaste aisle.
What you're trying to accomplish is to pull the plunger down about an eighth of an inch, as it has slid up further inside the rubber stopper it's attached to than it should be. Don't use too much force when attempting this repair as you might pop the plunger out of the tank completely. If so, see the ALL IS NOT LOST! section further down.
Open the solution reservoir and empty it, and then reinsert the top cap in the event the parts come loose so they won't fall out and go down the drain or otherwise.
Turn the reservoir upside down.
Put the curved end of the tartar scraper into the small drain hole in this reservoir, hook it just above the black plus-sign shaped part of the plunger, and pull down slightly but not too much. You want the two little black plastic "wings" on the bottom of the plunger to extend below the bottom of the drain hole. If you use too much force when pulling, you'll likely dislodge the entire plunger from the rubber stopper and spring that are inside the reservoir. If this happens, ALL IS NOT LOST! :) Just use patience and good lighting, and keep your work area neat and dry, and see two paragraphs down.

TESTING
Once the plunger is now sticking out of the bottom of the reservoir on its own, fill it up with tap water and hold it upright over the sink. It should not be dripping, but a few drops is not a deal breaker either - this rubber stopper/plunger is to keep the tank from leaking/dripping/draining while you're refilling the tank and putting it back in the machine. A few drops coming out is harmless.
Use the tip of a finger and, holding the tank upright, push up on the plunger. Water should run freely. If so, stand the FloorMate in its locked upright position on the counter or kitchen table and reinsert the tank. If at the sink, put the edge of the brush head over the sink, or if you're at the table place a hand towel under the brushes. Pull the trigger and hold it, and you should see the flow continue uninterrupted until the tank is empty, about 3 minutes [the sink is obviously better, here].
If it emptied completely, your work is done. Pat yourself on the back and go clean your floor! :)
If not, take the tank out and try to pull the plunger down just a little bit further, but not beyond one quarter of an inch from the bottom of the drain hole. Keep doing this until you have satisfactory results.
Note that the solution should dispense SOMEWHAT evenly from the brushes while you're testing this - don't worry if it's running fast out of one or more brushes and only dripping from others. The spinning action of the brushes spreads the solution out evenly. What you want to watch for is that the flow continues uninterrupted until the tank is empty.

ALL IS NOT LOST!
Here's how I did this repair during my trial and error investigation:
I used needle-nosed pliers and reached down inside the top hole in the solution tank.
I squeezed the top of the black plunger pin slightly and pushed down until it came out of the bottom of the tank. What remained inside [now loose in the tank!] were the rubber stopper and the spring that sits atop that stopper. I shook them out of the tank and reinserted the spring into the same-size part of the stopper, dropped it into the tank and played a game of skill & chance until I got it back where it was supposed to be and then inserted my tartar scraper into the hole from the bottom, up through the center of the stopper and the spring assembly, and pulled the spring down slightly to get it all back where it needed to be. Challenging but it took less than two patient minutes to do this.
Now turn the tank upside down again and carefully reinsert the plunger into the stopper, but don't push too hard. Make sure you're pushing in a straight line as your goal is to go all the way through the center of the spring and back into the retaining hole above the spring.
Now that the plunger is back home, you'll see it's sticking out about one half of an inch from the bottom of the tank - entirely TOO much!
Using the blunt handle end of my tartar scraper, I pushed the plunger firmly back into place until it bottomed out, causing it to reseat with the rubber stopper. I had to do this about 5 times before only the two plastic "wings" were sticking out from the bottom of that hole. Be careful you don't slip and slice open an artery on you or someone nearby. Perhaps consider using a less-sharp tool for this step if you're not sure of yourself here. Once the plunger is where it should be, see the TESTING section above to make sure you're in the clear.

Since other's solutions posted for this problem are too vague and possibly suggests you modify your FloorMate unnecessarily which will likely lead to future and perhaps irreparable problems, and my solution is very wordy, I'm going to soon make a repair video and post it on YouTube and I'll link to it here in my solution so you can watch instead of read.

Good luck, be careful, and enjoy using your FloorMate once again. :) WHEEEEEEE!!!

Dan


Nov 21, 2007 | Hoover Floormate H3000 Upright Wet/Dry...

2 Answers

Hoover floormate problem


I found a solution posted by someone elsewhere on this website. Try doing a search for Hoover Floormate H3000... The posted solution is as follows:

Remove the liquid dispenser and set it aside. Locate the plastic "plunger" piece in the machine that is surrounded by a black rubber circle (the one on my machine is blue/grey in color...). Place a small drop of hot glue on top of this plastic "plunger" piece and let it dry. Replace the liquid dispenser and test the machine. This solved my problem and my machine dispenses liquid properly again!

I really appreciate the original poster who posted this simple solution.

Aug 16, 2007 | Hoover Floormate H3000 Upright Wet/Dry...

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