Question about Canon I960 InkJet Photo Printer

2 Answers

My Canon i960 makes a grinding noise when starting up. The light alternates blinking green, yellow, green, yellow. The computer recognizes that it is there, but won't print and says in the print monitor "Service error 5100". Troubleshooting through the print monitor gets me nowhere. Also someone - no one will admit to it - pulled out the black ink tank. There is black ink on top of some of the other ink cartridges. Maybe the dog did it... Any ideas how to fix it? I went ahead and ordered about 25 replacement cartridges from Laser Monks a while back. I really don't want to get stuck with them. Help?

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  • knightchanga Nov 11, 2008

    Thank you! It was the missing black ink tank. Duh. Really, Thanks!!!

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2 Answers

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1. Turn off printer
2. Hold down Resume button and press Power button.
3. Keep holding down Power button and let Resume button go.
4. Press Resume button 2 times then let BOTH buttons go.
5. Green lights will flash and then stop blinking.
6. When green lights are solid, press the Resume button 4 times.
7. Press the Power button and the printer should turn off, if not,
press the Power button once more.
8. Your printer should respond as normal.





source:fixyourownprinter.com


Posted on Nov 11, 2008

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  • Master
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You might want to make sure nothing is caught in the printer

Posted on Nov 11, 2008

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Probably your waste ink counter. Should be cleaned or replaced before resetting but usually you can get away with resetting once.
1. Start with printer OFF
2. Hold down RESUME and then hold down POWER
3. Release RESUME
4. press RESUME twice, then release POWER
5. let green light blink until printhead has finished moving.
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Hi,
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  2. Hold down RESUME button and then hold down POWERbutton
  3. release RESUME button
  4. press RESUME twice, then release POWER
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Hi this is only a try it may work
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1. Hold down RESUME and then hold down POWER
2. Release RESUME
3. Press RESUME twice, then release POWER
4. Let green light blink until printer is done futzing

Select function with RESUME press POWER to execute:
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Number of presses - light color - function
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Start with the printer OFF

1. Hold down RESUME and then hold down POWER
2. Release RESUME
3. Press RESUME twice, then release POWER
4. Let green light blink until printer is done futzing

Select function with RESUME press POWER to execute:
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Number of presses - light color - function
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1. Hold down RESUME and then hold down POWER
2. Release RESUME
3. Press RESUME twice, then release POWER
4. Let green light blink until printer is done futzing

Select function with RESUME press POWER to execute:
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Number of presses - light color - function
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1 press - orange - EEPROM info print (plus grid nozzle diagnostic on s600)
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2. release RESUME
3. press RESUME twice, then release POWER
4. Let green light blink until printer is done futzing
Select function with RESUME press POWER to execute:
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Number of presses - light color - function

0 presses - green - Test print (or exit service mode on i960)
1 press - orange - EEPROM info print (plus grid nozzle diagnostic on i960)
2 presses - green - EEPROM initialize
3 presses - orange - Reset waste ink counter


If I could be of furtheme know. If this helps or solves the issue, please rate it.
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1. Hold down RESUME and then hold down POWER
2. Release RESUME
3. Press RESUME twice, then release POWER
4. Let green light blink until printer is done futzing

Select function with RESUME press POWER to execute:
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Number of presses - light color - function
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1 press - orange - EEPROM info print (plus grid nozzle diagnostic on i960)
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