The phone is dead but when someone calls it rings very quietly(almost can't hear it) and when I pick it up I hear a low ringing but otherwise it is still dead and I can't hear anyone. Could it be a faulty caller id box or maybe the jack? I tried a new phone in the jack but no luck. Thanks for any replies.
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you more than likely have "short rings" turned on, in the options of that phone. you'll have to go into the options menu, and look for setting that pertain to ringing and / or rings or ring length.....DON'T change DTMF tones though, that'll get annoying, as thats what you hear when you are calling someone else. hope this helps.
If you use Dsl as a internet provider make sure you have the filters on each phone. If you use cablevision and have a wireless connection make sure you chage the phone to a 5.2ghz because you might have the wireless router with the same ghz causing a coflict. This will also create loss. of internet connections then you use the phone