Question about T-Mobile Sidekick
My sidekick keeps resetting itself it turns on, goes to the white screen with the four jump buttons, and shuts back off aain...eventually it goes to a screen that tells me to reboot...i have tried soft and hard reset and customer care is stupid...what do i do??
I have the same trouble and its really annoying it happens all the time. the only way i finally learned to avoid it/ get out of it is take apart the phone, take out the battery wait a few seconds then put it back together and it turns on.... it just happened to me! its annoying because what if you need to get in touch with someone?!
Posted on Nov 18, 2008
For the record, the first version of Sidekick 08's didn't do the deadsidekick screen (which is really sad looking, as is the battery dying noise). I had my 08 since it came out and it never did this. When I called Customer Service to order a new battery (cause, hello, that thing was never made to last two years - probably just the 30 days of the warranty) they sent me a new phone -sans battery- instead, because TMobile Reps aren't too bright. And the new phone, all sleek and shiny, lasted less than two weeks. There's no "fix" to this problem, this new version of the 08 just kind of sucks. Call T-Mobile, be smart and have insurance, and demand a new phone. If you have insurance they HAVE to send you a new phone if yours is faulty. And make sure they send you a new battery with the new phone. If they say no, ask to be transferred. One of the times I called I was transferred eight times, but do what you gotta do. My wonderful CS Rep (the only one TMo has) even gave me expedited shipping for free. Threaten to switch to AT&T and they'll lower your monthly rate too =).
Posted on Sep 07, 2009
I tried the battery and evryyting bro...it didnt help me but this 1 guy at the store said if u can get a new mother board for a sidekick08 we can switch it fer you and ur phone will be gud...but the thing that sucks is...idk ere to get the mother boared unless i steal some1s sidekick...and i dnt relly wanna do tht cuz last time...i got arrested so fucked it if any1 can give me an answere to were i can get it...thtd be great my creeename for aim is odamnitzjason so I.M me if u got anything...thx guys =]
Posted on Sep 05, 2009
Try buying a new battery. I did and it worked for me. The battery may be messed up so if you buy a new one just make sure you do NOT over charge it.
ALso for all of you who keep saying t-mobile sucks, and all this, it doesn't!
Its your fault you phone is jacked up :)
Posted on Feb 16, 2009
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
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click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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