My PC crashed and I had to do a restore. Afterwards, my son's ipod, which had worked perfectly from the beginning, was no longer recognized by the PC. The ipod still plays all the songs - no data was lost on the ipod. But when he plugs it in, a pop-up declares "USB device not recognized." And this happens now when he plugs the ipod into ANY computer, so it seems that something is corrupted on the ipod itself. I have tried a number of things; having the device manager look for drivers, directing the search to c:/windows/inf, copying usbstor from one folder to another, things I read online. I have also tried the reset on the ipod, which does nothing. I would try the restore on the ipod, but I think it has to be recognized in iTunes to do that. The biggest problem for my son is that he can't charge the battery on the ipod. Thanks for your help.
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Try plugging it into the computer your son normally syncs it with. Then open iTunes. After iTunes recognizes the nano, you can eject and disconnect the iPod from the computer. It should be unlocked. If that does not work, then you'll have to restore the iPod (which will remove *all* music, etc. from the iPod). You can do that like this: plug it in to your computer launch iTuneswhen iTunes recognizes your nano,
Resync the iPod (so the data is saved on the computer)Then click on "Restore" (on the "Summary" tab). Then follow the onscreen instructions. You'll need to resync all your music etc. to get it back on the iPod. Hope this helps!
this is not a problem.
If you cannot remember the passcode, you will need to restore your device using the computer with
which you last synced it. This allows you to reset your passcode and resync the data from the
device (or restore from a backup). If you restore on a different computer that was never synced
with the device, you will be able to unlock the device for use and remove the passcode, but your
data will not be present
Follow the steps that i have outlined below. If this does not completely help your situation
please let me know and i will be glad to assist you.
According to Apple, if you have forgotten the code, you can unlock the IPod by doing the
If you can't unlock IPod using either [the code or connecting it to the computer you use to
manage its songs. . .
Plug the iPod USB cable into the bottom of the iPod Nano.
Plug the other end of the iPod USB cable into a free USB port on a Mac or PC computer.
Open the iTunes application by clicking on the Dock icon on a Mac or using the Start menu on a
Click on the name of your iPod Nano under the "Devices" list in the iTunes window.
Click on the "Sync" button to establish a connection between your iPod and the computer.
Click on the eject symbol next to your iPod's name after the syncing process has finished.
Unplug your iPod Nano. The device will be unlocked and you will be able to access all normal
if that does not work you can restore your iPod to factory settings using iPod Updater. Please
note that this will erase all data on your iPod.
Afterwards, you can add your music and data back to your iPod.
If you want to change the primary computer that your IPod is associated with, do this:
1. Restore your iPod. WARNING: The restore process cannot be undone.
All of your songs and files will be deleted. Always make a backup of your important data.
2. Connect your iPod to the computer that you want to be the primary computer.
3. Open iTunes and synchronize.
Apple also notes that company "representatives cannot unlock an iPod if you forget your
combination. If you can't unlock your iPod and you don't have access to the primary computer,
your only option is to restore the
IPod, which will erase all music and data."
If you need further assistance please feel free to follow up with a comment and i will be here to
assist you. If this assisted you please feel free to rate the comment. thanks and have a great
You will need to plug it into the computer. After you plug it in make sure it recognizes it. If it doesnt then hate to tell you, but it crashed on you. If it does recognize it then your good. Leave it connected to the PC to charge. when it is fully charged, RESTORE IT. ITS A MUST. and then plug it back in and it will be fine
your ipod may have just crashed for an unknown reason, but the only solution to this problem is to follow what the ipod says on the screen in order to gain access to your ipod again.
Note: you will loose anything, itunes will erase all contents from the ipod.
Open Itunes and connect the ipod touch to your computer, itunes will atomically recognize the ipod like it always does and will download system software from apple and restore your ipod. this process will take a little bit longer but wait till it finishes. after restoring your ipod, you can configure your ipd like you did the first time.
you restored your ipod correct? (just the music is erased) not format ? (ipod is zapped)....ok..lets play with the restore part...plug up ipod to pc....do not open itunes (close it, x it out) ...go to my computer you should see a new drive on it (ipod)....double click ipod and copy the software (from ipod) it should be 4 folders and hidden files too...paste it to a temp folder on the pc....now right click ipod drive and format it (yes this will erase everything on it)...once format is completed reinstall the software from the temp folder back to ipod......now this is finish....update itunes to the newest version (even if u have it already overwrite it)....you now have a brand new ipod...........
in the beginning i ask if you restored or formatted (if you had formatted, you would not find nor see any software)......you would be better off asking a friend/family if they have the same ipod can you copy just the software (you would copy their software to a temp file, then on to yours same as above) .........i hope this works out for u.....feel free to rate the help
"Connect your iPod to the primary computer you use it with
(the first one iPod synced with), and open iTunes. When you disconnect
iPod from the computer, it will no longer be locked.
you can't unlock iPod using either [the code or connecting it to the
computer you use to manage its songs]. . . you can restore your iPod to
factory settings using iPod Updater. Please note that this will erase all data on your iPod. Afterwards, you can add your music and data back to your iPod.
If you want to change the primary computer that your iPod is associated with, do this:
1. Restore your iPod. Warning: The restore process cannot be undone. All of your songs and files will be deleted. Always make a backup of your important data.
2. Connect your iPod to the computer that you want to be the primary computer.
3. Open iTunes and synchronize."
First, make sure your itunes software is up to date. If your software is already the most recent version, plug your ipod into your computer via a different USB port than you originally tried then while it's plugged the ipod is still plugged into the the computer, on the ipod, press the menu and center button at the same time and hold them down until the ipod begins to resets it's self. iTunes should then start to recognize the ipod. if his works, i would suggest restoring your ipod. If this doesn't work, you'll need to make sure the computer is actually recognizing the ipod. if you need instructions message me back and tell me wether you have a Mac or PC.