Question about Apple iPod nano

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PC won't recognize ipod

My PC crashed and I had to do a restore. Afterwards, my son's ipod, which had worked perfectly from the beginning, was no longer recognized by the PC. The ipod still plays all the songs - no data was lost on the ipod. But when he plugs it in, a pop-up declares "USB device not recognized." And this happens now when he plugs the ipod into ANY computer, so it seems that something is corrupted on the ipod itself. I have tried a number of things; having the device manager look for drivers, directing the search to c:/windows/inf, copying usbstor from one folder to another, things I read online. I have also tried the reset on the ipod, which does nothing. I would try the restore on the ipod, but I think it has to be recognized in iTunes to do that. The biggest problem for my son is that he can't charge the battery on the ipod. Thanks for your help.

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  • mac_esquire Nov 11, 2008

    The ipod is NOT a nano. Does that make a difference?

  • dave
    dave May 11, 2010

    are you still having problems

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  • 16 Answers

Try to but your ipod into disk mode reset it and when apple logo appears press center and play buttons together. if you see that ipod is in disk mode then connect it and try to restore.

Posted on Dec 17, 2008

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Hi Jack Sandall
If you have forgotten the code or put the wrong code in your ipod, you can unlock the Ipod by doing the following:
Connect your IPod to the primary computer you use it with (the first one Ipod synced with), and open iTunes.
When you disconnect iPod from the computer, it will no longer be locked.
If you can't unlock Ipod using either (the code or connecting it to the computer you use to manage its songs). . . you can restore your ipod to factory settings using ipod Updater.
Please note that this will erase all data on your ipod.
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Hi Rita Parker...
If you have forgotten the code, you can unlock the IPod by doing the following:
Connect your IPod to the primary computer you use it with (the first one IPod synced with), and open iTunes.
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Hi crazyecat13...

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Connect your IPod to the primary computer you use it with (the first one IPod synced with), and open iTunes.
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If you can't unlock IPod using either [the code or connecting it to the computer you use to manage its songs]. . . you can restore your iPod to factory settings using iPod Updater. Please note that this will erase all data on your iPod.
Afterwards, you can add your music and data back to your iPod.
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Connect your IPod to the primary computer you use it with (the first one IPod synced with), and open iTunes.
When you disconnect iPod from the computer, it will no longer be locked.
If you can't unlock IPod using either [the code or connecting it to the computer you use to manage its songs]. . . you can restore your iPod to factory settings using iPod Updater. Please note that this will erase all data on your iPod.
Afterwards, you can add your music and data back to your iPod.
If you want to change the primary computer that your IPod is associated with, do this:
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All of your songs and files will be deleted. Always make a backup of your important data.
2. Connect your iPod to the computer that you want to be the primary computer.
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According to Apple, if you have forgotten the code, you can unlock the IPod by doing the following:
Connect your IPod to the primary computer you use it with (the first one IPod synced with), and open iTunes.
When you disconnect iPod from the computer, it will no longer be locked.
If you can't unlock IPod using either [the code or connecting it to the computer you use to manage its songs]. . . you can restore your iPod to factory settings using iPod Updater. Please note that this will erase all data on your iPod.
Afterwards, you can add your music and data back to your iPod.
If you want to change the primary computer that your IPod is associated with, do this:
1. Restore your iPod. WARNING: The restore process cannot be undone.
All of your songs and files will be deleted. Always make a backup of your important data.
2. Connect your iPod to the computer that you want to be the primary computer.
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According to Apple, if you have forgotten the code, you can unlock the
IPod by doing the following:
Connect your IPod to the primary computer you use it with (the first one
IPod synced with), and open iTunes. When you disconnect iPod from the
computer, it will no longer be locked.
If you can't unlock IPod using either [the code or connecting it to the
computer you use to manage its songs]. . . you can restore your iPod to
factory settings using iPod Updater. Please note that this will erase
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to your iPod.
If you want to change the primary computer that your IPod is associated
with, do this:
1. Restore your iPod. Warning: The restore process cannot be undone.
All of your songs and files will be deleted. Always make a backup of
your important data.
2. Connect your iPod to the computer that you want to be the primary
computer.
3. Open iTunes and synchronize.
Apple also notes that company "representatives cannot unlock an iPod if
you forget your combination. If you can't unlock your iPod and you don't
have access to the primary computer, your only option is to restore the
IPod, which will erase all music and data."

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Cite: http://www.everymac.com/systems/apple/consumer_electronics/ipod_faq/ipod-reset-code-to-unlock-screen.html

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