Question about Bugaboo Frog Stroller

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Broken Connectors The two circular attachments on the main frame of the seat part of our bugaboo snapped when we were lifting it down some stairs. Is it possible to get replacement parts? Can we get it fixed? I am not sure whether the connectors are part of the entire frame or whether they can be disconnected and replaced. Can anyone help? Thanks in advance, Suhayla

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If your bugaboo is still under warranty you can simply call bugaboo and have the seat replaced, otherwise try csnbaby.com or albeebaby.com for replacement parts.

Posted on May 31, 2008

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Posted on Jan 02, 2017

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Iv been given a bugaboo cameleon from interstate and it won't open ? and the seat is also attached now ..and I can't get it off .'it was made in 2005. Thank you .


Frame won't open with seat attached and the seat should not fit on a closed frame? The seat is the locking component for the frame. Someone has used brute force to get it like that and it'll take brute force to undo the damage. Get a can of silicon spray and lubricate the seat locks and turn stroller upside down to get some to run down inside the seat legs. Press both square seat release buttons inward (one side has a small safety lock you heed to side across before you push inward) and heave up! You cant do any more damage than what may have been done. Click here to see the correct way to set up your stroller.www.fixya.com/support/r9134331-assemble_frog_or_cameleon

Jul 26, 2011 | Bugaboo 'Cameleon' Stroller

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Hi, I can't get the cameleon frame to attach properly to the frame. It slides on and off, there is no click. The only thing I've noticed is that when we try and attach the frame the whit clips (that you...


The Cameleon base frame must be fully opened and the handle locked for the seat frame to fully engage on the posts and the white lock buttons click out to lock position. www,bugaboo.com/userguides has manuals with pictures if your unsure. If the frame still does not lock check the seat frame can side fully side down the posts and the stubs under the seat frame bracket can fit into the slots in the main frame hub. If this is fully down and seated then the lock buttons may be the problem. Bugaboo supply a small can of silicone spray in the maintenance kits that come with the strollers. What they don't tell you is how vital it is to use it regually on the main hub unit etc if you wish to get a good service life out of your Bugaboo. Give the whole area a good spay then wipe off the excess with a paper towel. Don't use oil based lubricants like WD40. Check my tips section for more info.

Apr 26, 2011 | Bugaboo Baby Gear

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When bumping up stairs handle bar extends, and feels loose (handle bar is very wobbley)


The Bugaboo is not the ideal stroller for bumping up and down stairs, The reason being it's core design. Most stroller handles have two or more mounting points to the frame but most strollers have baby facing forward and facing the big bad world and not Mummy. The Bugaboo is very clever, the handle can be locked ether way and the seat face either way but the handle has only one point where it attaches to the frame and that point has to rotate and lock. To give you an idea of the forces involved a crow bar the length of the Bugaboo handle can pull six inch nails out of hard wood!
Unfortunately Bugaboo have not used the best material solutions in this critical handle lock. They use a plastic disk to move aluminum locking pins and they fail if you bump down to many stairs. This happened to our Bugaboo in New Zealand. I repaired ours and now I help others by making or sourcing the better quality parts to repair them. I use aluminum for the disk and stainless steel for the pins.
If you are lucky another to have a Bugaboo less then two years old and still have proof of purchase documents Bugaboo will replace the frame for you. If it's older you can buy a new frame for around $400 but this will also increase you resale value by around $200 when you sell it. Lastly you can repair it for around $100 a side depending on parts required, Click on my name and you'll find many posts on how to repair both the Handle lock and the Handle extension lever or wing-nut. macnutz_23.jpg

Nov 26, 2010 | Bugaboo Cameleon Jogger

1 Answer

The seat does not fit perfectly on the chassis, the white part that lifts the seat is broken


Hi how long have you had the stroller and did you buy it new if so it has a 2 year warranty so contact bugaboo and maybe they will be able to replace it for free or may charge you for a spare part. if its not in warranty you could also look on ebay or similar sites and get a cheaper secondhand seat frame to replace your broken one.

Apr 01, 2010 | Bugaboo Cameleon Jogger

1 Answer

Can you dismantle the bugaboo frame and pivot block, the lock seems to have failed on mine and I want to take it apart?


The main pivot mechanism is not designed to lock in the open position unless there is a bassinet or seat attached. Could this be the issue?

Aug 17, 2008 | Bugaboo Cameleon Jogger

1 Answer

I don't know how to change my bugaboo frog from the chair to the bassinet?


You'll have to undo all the velcro attachments as well as the tether that snaps together behind the foot rest then slide the seat fabric out from the frame. You'll then have to attach the bassinet to the same frame using the velcro straps.

Aug 14, 2008 | Bugaboo Frog Stroller

1 Answer

Chassis won't lock into position


Don't worry, this is normal. once you lock the seat into place, the front bar stays put, even if you hop a curb.

Jun 19, 2008 | Bugaboo Cameleon Jogger

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