Question about Canon imageRUNNER 8500 Copier

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E602 When I turn on the copier after a breif start up the machine displays the code E602-0001,E602-0000 I know the hard disk has crashed or corrupt I am not able to acess the service mode to format the disk.Can any one help??

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  • Anonymous Apr 15, 2008

    I have this eror code on iRC3200 (E602-0001)

  • munting divine tii
    munting divine tii Jan 15, 2017

    i have this code E602-113 on my ir4570, please what should i do


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I have a copy of SST and the firmware for IR 6020 but unfortunately I dont have a Parallel cable and the Crossover cable does not work as it should be (can ping but SST show an error). SST is working fine but our unit might have a problem

I tried to convert the IDE HDD to SATA HDD and it worked. Then SATA HDD to SATA SSD and it also worked

Posted on Sep 30, 2016

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E602 When I turn on the copier after a breif start up the machine displays the code E602-0001

Posted on Aug 29, 2016

Turn on holding down 1 and 9 keys. will go through a long complete format. If blocks do not fall down through screen left to right, HDD is completely gone.

Posted on Jan 04, 2007

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Posted on Jan 02, 2017

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I have format the Hard disk

Formatting a Hard drive isn't difficult it's installing windows and updates properly. Plus if Items in your tower are not compatible especially ram!!! is a big deal for freezing and errors.
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Canon ir2200i not starting and present error code of E6020003

The error code E602 deals with the hard drive crash.... You will have to replace the hard drive, there is a way to get the copier working again, but it is a very short fix. The hard drive needs to be replaced. Good Luck

Apr 11, 2013 | Office Equipment & Supplies

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Eroor display on the screen E602-0000

E602 Is a hard disk error you can Turn the machine off Hold Down the 1 and 9 keys while powering the machine on continue to hold keys until you see activity on the screen. This is a disk check that you can try. 90% of E602 codes require harddrive replacement the other 10% are usually corrupt firmware or a bad boot rom.

Mar 13, 2012 | Canon imageRUNNER 2200

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602 error code

E602 is a hard disk error. If the machine is coming up and working sometimes and not others, then either your hard drive is going bad or there is a corrupt file in the firmware. Try reloading system software if the issue is still present replace the hard drive. Loading system software requires special software (Service Support Tool) made by Canon.

Mar 11, 2012 | Canon imageRUNNER C3200 Copier

2 Answers

..ir3300 and I get and

E602-0001 is a Hard disk error, reinstalled software, hard drive or DC controller bad

The E602-001 codes mean that the device cannot find the system software it needs to complete the boot up process. It is stored on the hard drive. The system software is either corrupt or the hard drive is going/gone bad and therefore the device can't access the data. It's almost certain the hard drive has gone bad as it will corrupt the system software as it crashes. You can purchase an "off the shelf" hard drive BUT the problem is that it will need to be formatted and have the system software put on it. The utility used to do this is called SERVICE SUPPORT TOOL and is proprietary and can only be downloaded from the Canon support site,and you have to have a valid Canon issued support I.D.

Now you can TRY to revive the hard drive,and it may last a bit longer. Turn off the MAIN power switch located on the right side rear of the device.Now hold down the "1 and 9 " numbers on the operator control panel. Keep them held down as you power up the machine.Keep them held down until you see a blank screen and light colored blocks will begin to drop from the top of the screen to the bottom.

You are now defragmenting the hard drive.This takes a while so go knit a sweater.You'll know its done when the blocks stop falling.Then power the machine off again, wait a few seconds and power it back up normally.This may buy some time.I wish I had better news,I'm very sorry.But at least you know whats going on and perhaps the defrag will help you for a while.

Jun 15, 2011 | Canon imageRUNNER 3300 All-In-One Laser...

1 Answer

Error code E602-0003

an e602-0003 is the hard disk drive.

Nov 19, 2008 | Canon imageRUNNER 3300 All-In-One Laser...

1 Answer

Code E602-0001

E602 error means that there is a Hard Disk Drive problem ( 2.5inches Toshiba HDD that you should order to Canon, only a few models of HDD works on this machine )

Regards, Mug.

Nov 17, 2008 | Canon PC-795 Copier

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Canon ir300 e602-0001

You have a faulty hard disk. Replace hard disk and you have to re install software back in machine. Unless this is done the machine will not work.

Jul 18, 2008 | Canon imageRUNNER 3300 All-In-One Laser...

7 Answers

E602 0001 - ir8500 Canon

Turn machine on while honding down the 1 and 9 keys.Machine will run a hardrive check program that takes 20-30 min.Power cyle main power in about an hour.If this dosn`t work system software and or new hardrive.$$$$$

Sep 17, 2007 | Canon imageRUNNER 8500 Copier

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