Question about Sharp Aquos LC-37GD6U 37 in. LCD HDTV

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Sound went out in the sharp tv we have

We had the cable company check everything out related to cable and everything checked oout he said it was in the tv, and we cannot find the manual for problems related to the sound. can you give me any ideas of what to check it is only 2 years old

thanks
vickie gildes

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  • Any Guy
    Any Guy May 11, 2010

    Is the TV connected to the cable box with an HDMI cable?

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If you had sound from the onboard speakers before and lost it (without changing any settings), then try the main resets in the back by the a/v in and out jacks. If this does not work, call Sharp Customer Service (1-800-237-4277) and tell them that you already did the resets. There is a known problem with a heat dissipation pad for the onboard speakers and they will send a repair tech to replace the pad for free, even if you are out of warranty. At least that was the case with my LC-32D6U.

Posted on Aug 23, 2009

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I have fixed several of these. The problem is the main board will have to be removed to access the audio amplifier. A qualified technichian should only attempt this due to the location of the main board.

Posted on Nov 26, 2008

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