Question about Dell Dimension 8200 PC Desktop

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Computer freeze My computer freezes on the blue screen after selecting user.

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  • hnybee2 Nov 11, 2008

    There is no error message anywhere on the screen once it gets to the blue screen, it acts like it is trying to load, but wont. I cannot even get onto my desktop to get onto the internet to download anything.The last thing it did before crashing was coe up with a DOS black screen with D:/system32 something. AHH it is driving me crazy

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The blue screen. Recreate the problem.. there should be something along the lines of a description across the top of the screen that says some technical information.

If you want.. just type the stop code.. for example Stop 0x000000.. (just an example) If you ANYthing that has a files name.. like blahblah.drv or blah blah.dll... type everything in on that line here.

The problem is most likely..
A bad driver in windows
A faulty printer
A faulty USB cable
A broken usb connector on your laptop that has a short.

but the most likely is a faulty driver.
Try downloading the latest driver from the manufacturer's website.

Posted on Nov 11, 2008

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First of all you must turn on your computer. Then follow the steps are given below,

1.When system is booting you can see some screens appear ( bios screens). After the first display finished please hit F8 key on your keyboard.

2.You will appear "Windows Advanced Option Menu" like thisc586fee.jpg
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4.When the user selection screen appears please select administrator account & login.

5.When desktop loads completely you can see start button.

6.Press start button --> All programs --> Accessories --> System Tools --> System Restore.

7.When the system restore wizard appears you can restore you computer to an earlier time.

8.Select a proper restore point before you install that AVG 8.5. Then select and restore you want.

9.An automatic process will start. When that process completes system will reboot automatically.

10.When System is rebooting don't hit F8 again, Please allow normal booting. Please login your user account & check your problem is fixed or not. If fixed you can install another antivirus program.

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Try booting in safe mode by pressing F8 when you turn on or restarting the computer, if a boot selection appeared select your primary hard disk then select safe mode.. after good start up in safe mode uninstalling the new software that you install if there is then restart the computer properly. if you install a new hardware try to take it out and turn on again the computer... TY


HOPE I CAN HELP

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Try booting up to the recovery CD, it sounds like a software conflict error that is locking up your computer.

Try 1st if you can get into safe mode (hitting F8 when you first apply power to the computer, till the safe mode screen comes up)

Then try booting up to the last known good configuration (same F8 different selection on screen)

THEN try the recovery CD.

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