Question about GE (PSS26MSRSS) Side by Side Refrigerator
This is an 8 yr old fridge, the ice maker works and dispenses ice in the door (in door dispenser for water, ice cubes and crushed ice), but when switched to water nothing comes out. I've removed and reinstalled the filter, about 1/4 oz of water drips out then nothing again. Same thing happens each time I take the filter out and put it back.
More than likely, your water line is freezing up in the door. You can remove all of the ice cubes and lower the freezer temp to about 3. Leave the freezer door open for about 5 minutes or so and if this does not work, leave the door open a little longer. Also, disconnect the water line at the base of the freezer door, near the floor, and press the dispenser lever. If you have water there, you most likely have a frozen line in the door. Changing the water filter often will help but it is not the answer and is can get quite expensive. By the way, Make sure to hold the dispenser lever forward for at least a couple of minutes each time you test for water flow. If you do not get water at the connector at the base of the door after you have disconnected the line, you have a problem with the valve in the back of the refrigerator.
Posted on Nov 17, 2008
This is a common problem with GE refrigerators. After a few years of use (5 for me) the water line starts to freeze in the freezer door. Fortunately, there is a simple and inexpensive solution as GE released a water line heater. I noticed a ton of people with the same issue so I posted a blog entry about it at bustedrefrigerator.com. This has the symptoms, best places to order the parts and detailed instructions on the fix.
Posted on Dec 23, 2010
I have the same problem. It started to happen after I changes the water filter, so I was wondering if I had a bad filter at first. So far I have left the freezer door open for about thirty minutes. I have also dumped the ice bin and cleaned that out, in addition to raising the freezer temperature. I do have water coming out, but it is not with a full force. I am leaving it open for five more minutes and trying it again. I am then going to let it sit for a while and see what happens. FYI about 2 years ago I had to have the control panel replaced on this fridge for the ice maker and the dispenser in general. My fridge was at the most 3 years old at that point. I don't remember the cost but it wasn't cheap. the repair man mentioned that the new design of kitchens with the fridge being closed in has been causing problems for this particular model. I am not going to get the same fridge again, especially if I can't get the dispenser to work for the water for sure. I will keep you posted on my progress.
Posted on Jan 02, 2010
I followed the suggestion to trace the "active" line of water, which I did to the back of the refrigerator. The water line in connected to a power device -- one side red, the other blue. The red side, looked normal, but the blue side appeared to be disconnected, or at least one side did not look plugged in. I pushed the "U" shaped plug into the two receivers behind where the water line came in and voila, water. Hope this helps someone. Please be careful, because you are dealing with the water line AND electricity!
Posted on May 19, 2010
Water dispenser was not working...simply emptied the ice bin of all ice cubes but 1/4...then water started working almost immediately. Apparently had way too much ice in the bin which had frozen the water line.
Posted on Mar 09, 2013
THE WAY A DISPENSER CHANGES FROM CUBES TO CRUSHED ICE IS BY RAISING AN ARM THAT RUNS ALONG THE BOTTOM OF THE ICE BIN. IF IT SETS FOR A LONG TIME, IT CAN GET A BUILUP OF FROST OR ICE THAT KEEPS IT FROM MOVING. PULL THE ICE BIN OUT AND TRY TWISTING THE END OF THE ARM MANUALLY. IT SHOULD OPEN A DOOR AT THE FRONT OF THE BIN THAT WOULD ALLOW THE ICE TO BYPASS THE CUTTER ASSEMBLY.
ALSO,WITH THE ICE BIN REMOVED, PUSH THE DOOR SWITCH BUTTON CLOSED BUT KEEP THE FREEZER DOOR OPEN. WHERE THAT ARM GOES IN THROUGH THE BACK WALL, CHECK FOR MOVEMENT OF A ROD UPWARD WHEN YOU CALL FOR CUBED ICE. IF YOU HEAR A LOUD HUM BUT THE ROD DOESN'T MOVE, YOU MAY NEED TO REPLACE THE SOLENOID ASSEMBLY IN THAT MODULE.
Posted on Apr 10, 2008
I have a GE TFX25ppbaaa refrigerator. The ice maker corkscrew motor would run and provide crushed ice only. The corkscrew motor would not run when the switch was moved to the cubed ice ( half moon) setting.
I replaced the large Light/ water/ crushed ice/cubed ice switch , ( product service number GEH WR55X129 ) ( part number GE 162D6372 PO17 )and it fixed the problem. Cost was about $43.00.
Posted on Jul 30, 2009
could be that the ice maker arm is getting stuck or may have some frost on it. can you supply the complete model # please?
Posted on Sep 25, 2008
You have a solenoid switch which switches the dispenser back and forth from crushed to cube. It could be stuck or not working or the parts connecting it could be disconnected or broken. You will have to observe to see if any parts are moving and if any noise is coming from the solenoid
Posted on Aug 17, 2009
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Jul 17, 2011 | GE Profile CustomStyle PSI23NGR Side by...
Mar 21, 2010 | LG LRSC-26922 Side by Side Refrigerator
Sep 29, 2009 | GE Profile PSW26P Stainless Steel Side by...
Aug 07, 2009 | GE Profile 26.6 cu. ft. Side-by-Side...
Jun 23, 2009 | GE Profile Arctica 25.4 Cubic Feet...
Dec 01, 2008 | GE Profile PSW26P Stainless Steel Side by...
Aug 13, 2008 | GE Profile PSW26P Stainless Steel Side by...
Jan 09, 2008 | GE Profile 26.6 cu. ft. Side-by-Side...
9,515 people viewed this question
Usually answered in minutes!