Question about Schlage BE365-CAM BE365CAM613 Oil Rubbed Bronze Electronic Security Keypad

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My locks open with any code!!!!!!!!!! its brand new!!!

I purchased a schlage keyless pad, I tried to set the password and it seems to work.  BUT,  the lock opens with just pressing the schlage bottom !!! no code needed!!!! what can i do?

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  • ktray Mar 16, 2009

    My keyless electronic Schlage deadbolt will unlock just by touching the schlage button on top of the other numbers. How to make it work???




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You gotta take a cup of water and put the lock in it for about 1 day, then take it out and take a hammer and gently bag it ( still wet ) now dry it off with a towel drenched in ****( trust me it works ) now set the combo as 23-12-8 and it shud save

Posted on Dec 19, 2008


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1 Answer

Keypads on Schlage locks

Answer from Schlage.
Thank you for your e-mail. Unfortunately if he had these locks on his business there is nothing we can do as far as repair. And unfortunately there are no dealers who have the parts available for repair. These are strictly residential keypads. I am sorry about this.

Joshua Bozarth
Consumer Loyalty Representative
Schlage Customer Commitment Center
2119 East Kansas City Road - Olathe, KS 66061

Feb 13, 2014 | Schlage Locks & Locksmithing

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Schlage keyless door lock wont lock

Can you provide more details? I've had similar problems with Schlage Sense and August Smart Lock. So I might be able to help you.

The first thing we should try is reseting the lock and try setting it up as brand new one.

Mar 21, 2013 | Schlage FE595-CAM-ACC FE595-CAM-716-ACC...

1 Answer

I need to set/change the code on my Schlage lock but the sticker is completely unreadable.

I do not believe you will be able to reprogram the lock without the programming code, usually found on the sticker (unreadable, in your case).
Therefore, I urge you to call Schlage directly-they may be able to help you. here is the contact information:
United States Customer Support
Warranty & Technical Information: 1.888.805.9837

You are right about the support link going 404-It used to work. Get there by going
and clicking on "For your home"
Mouse over the "Service & Support" link, then go down & left click on "Instruction & Manuals". There ya go!

Feb 14, 2012 | Schlage FE595VCAM716ACC Camelot Keypad...

1 Answer

My residential schlage cobra lock no longer locks. I have checked the batteries. Using the programming instructions, I cannot get a "normal' code to program. I always get flashing lights...

Since you seem to be doing everything properly and following the instructions, I recommend that you contact Schlage for some technical assistance. Here is the contact information:

Schlage Lock Company
Customer Service Department
2119 E Kansas City Rd
Olathe, KS 66061
United States Customer Support
Warranty & Technical Information: 1.888.805.9837

Schlage FAQ:

Instructions & Manuals:

Good luck!

Aug 04, 2011 | Schlage COBRA by Keyless Lock

1 Answer

I have spent over an hour looking for information on how to set a code for my Schlage BE365 CAM 619 keyless access deadbolt. I want a very SIMPLE explanation. Don't tell me to go to the Schlage web...

First make sure you have a fresh new battery installed
Next if you feel you have fiddled with it so much you can reset the lock to the factory default settings, to do this

1.Disconnect the Battery

2. Press and hold the Schlage Button while reconnecting the battery

However proceed before resulting to a reset and see if you are sucessful.

There are preprogrammed user codes already programmed into the unit
These two USER CODES (UC) are on the Yellow Sticker and on the Installation documents that came with the lock. Also the 6 Digit PROGRAMMING CODE (PC) is listed in the same location.

Assuming the lock was installed correctly and tested for correct operation.. proceed...

First.. I agree with you about the instructions.. many places they use the word "press" when they should have used the word "enter".. or phrase.. "enter the user code by pressing the corrosponding numbers".. however..

With the door open test the lock function
Press the Schlage button.. this should extend the bolt

Next Enter one of the two supplied preprogrammed user code (a) or (b) and rotate the thumbturn away from the door edge (generally to your left or counter clockwise) This should retract the bolt.

To Enter a New USER CODE (UC)

1.Enter the 6 Digit Programming Code (PC) via the key pad

2.The Schlage button will glow Orange

3.Press and release 1 on the keypad

4.Enter your new/desired 4 Digit USER CODE (UC) via the keypad

5.Enter the new/desired 4 Digit USER CODE (UC) via the keypad again (yes a second time)

The Schlage button should flash green.. signalling the program was sucessful

Repeat the lock function test using the new User Code (UC)
Make sure you write the new UC number down.

This lock will store up to 19 UC codes.

Good Luck!

Mar 11, 2011 | Schlage BE365-CAM BE365CAM619 Satin...

1 Answer

How do I set the key pad to my on code on my schlage electronic keyless lock

How can I program my electronic keypad lock when the instructions with the programming code have been lost?The back plate of the keypad side of the lock on the exterior of the door has a sticker which includes the serial number, six digit programming code and two pre-programmed four digit user codes. The lock must be disassembled to a point the exterior of the lock can be pulled away from the door and the information on the sticker made note of.

This link will give you instructions for various models of Schlage locks, including the BE 365:

Good luck!

Jan 13, 2011 | Schlage Lock BE365VCAM716 Electronic...

1 Answer

I can't find my key code card to my lock: MFG

Rather than list all the steps, which get lengthy when typing them step-by-step, I'll provide you with a weblink to the Schlage web site that has both pdf's and videos showing you how to re-program and operate your lock set. You can download the instructions to print and save for future reference too.

As you've forgotten/lost your master code, you'll need to use the restoring instructions to reset your lock to the factory default settings, so you can then reprogram new codes into your lock.

Basically, you'll need to open up the inside compartment and push the reset pin/button in order to clear all current code programs and then start over with inputing new codes, etc. Have your key with you, as you'll need it in case you accidently lock yourself out, while reprogramming the lockset.

Hope you find this Very Helpful - Best regards!

Aug 12, 2009 | Schlage BE365-PLY BE365PLY626 Satin...

2 Answers

Schlage FE365v keyless entry lock.. Lost manual. Forgot 6 digit programming code. Need instructions to restore and set all new codes.

look on the sticker located inside the outer panelo on the lock. you are going to need to disassemble the unit but it is in there.

May 16, 2009 | Schlage Locks & Locksmithing

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