Question about GE 30 in. Profile JP989 Electric Cooktop

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The light on my ge electric glass cooktop won't go off.

I have a 2002-03 ge profile oven with a glass cooktop. The cooktop has 4 regular size knobs and 2 small knobs (I don't know what they are for). One of the small knobs is located before the first knob on the cooktop and the other small knob is in the middle of the regular size knobs. There is a light associated with the 2 small knobs when you turn them on. I have not turned either knob on, but the light is on and won't go off. It's getting dimmer and dimmer. I guess it's about to burn out, but I was wondering why it's on and what the 2 small knobs are for. I cannot locate a manual on anything but the oven and the microwave, nothing on the cooktop. I don't know if the product number is correct, but it is an electric cooktop. Please help!

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  • rmpage7 Dec 30, 2008

    Tashedesign:

    Thank you for your response to my problem. To try and clarify: I have 2 lights on my cooktop. One of the lights is associated with the 2 little knobs. This is the one that is not working. The hot indicator light works fine. I would be most appreciative if you would upload the page that you mentioned. Again, I am not sure of the model number of our cooktop because the manual has been misplaced. However, most of these cooktops are probably similar so the page from your manual would probably help with my problem. Thanks again!

  • tashedesign May 11, 2010

    The two little knobs:
    a: the left side makes a griddle effect, combining the two round surfaces to make an oval
    b: the right side changes the size of the round, one way its small to accommodate a smaller pan
    If you really need the manual I can upload the discription page for you.
    I think you are having the same problems all the rest of us are having. Our hot indicator light is on and it won't shut off.
    Probably needs a fuse replaced. I'm going to leave mine until the next time I have a service guy for something else. It shouldn't matter all that much, you just won't know when the stove top is hot or not.


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5 Suggested Answers

fridgetech
  • 473 Answers

SOURCE: ge profile ceramic electric cooktop

No recalls that I know of.  The switch for that burner has shorted and will need to be replaced.  It will be fine once it is repaired.

Posted on Oct 26, 2007

reg501
  • 413 Answers

SOURCE: old kenmore gas cooktop with griddle

If the knobs will not push down and turn, this indicates the gas valve stem has become contaminated with cooking debris. The only solution to this, would be to replace the gas valves. With the cooktop more than 10ys old, parts may be difficult to find. If you can find parts, they will probably be prohibitively expensive.

Posted on Jun 29, 2008

  • 161 Answers

SOURCE: glass top

The cooktop will need to be removed from the counter. Turn it upside down and remove the screws. The biggest problem will be removing the cooktop from the counter. Sometimes it is not worth fixing as the part could cost around $400. NEVER use a cracked top as it could suddenly explode. This is tempered glass and very unstable if cracked or chipped.

Posted on Jul 15, 2008

textonor
  • 130 Answers

SOURCE: profile gas on glass cooktop

Hello mkerfoot, I know the feeling. The same complaint I hear about on SS. I just sink type dish washing detergent to clean the grease off and a paper towel with vinegar water solution. For heavy staining on the burner area, apply the dw detergent full strenght and let it sit to loosen the debre. Hope this helps.

Posted on Aug 09, 2008

  • 8 Answers

SOURCE: GE Profile JP350 cooktop stopped working

OK, i think the problem took care of itself. definitely got water down in the infinite switch for the lower right burner. let it dry 12 hours and reset the breaker, now works fine. but, i know if i do that again, or if it happens randomly, i will have to replace the switch and seals (available at repairclinic.com)
to do that, you have to remove the cooktop (screwed down by a strap in the back to the back wall of the cabinet) remove the sheetmetal to access the switches and replace. just keep the wiring straight, and ALWAYS replace the seals, they leak over time.

Posted on Mar 01, 2009

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