I can download music from computer ok but not pictures
I received a 6GB philips go gear as a gift recently. The disc I received was for windows XP but I have Vista Premium so it will not work. I've figured out how to down load music ok but I've got a problem trying to download pictures and video. So, I do not have instructions. Can you please advise me?
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You can download content to a Philips GoGear multimedia player using Windows Media Player or MusicMatch Jukebox in Windows. Earlier versions of Windows starting with 2000/ME and XP are compatible with GoGear. If the device is not recognized by the Windows XP operating system or is receiving error messages, you may have older versions of the necessary software installed. There also may be firmware issues with the GoGear device.
Connect the Philips GoGear to another USB port on the computer. Sometimes USB ports go out, especially those in the front of the computer case. Try inserting the GoGear into another port and see if XP can now recognize the device.
Download Service Pack 1 or later for the XP operating system (see Resources). Philips GoGear can only operate on XP systems with at least Service Pack 1 installed. You may also receive an error message pertaining to the service pack when trying to insert the installation disc for the GoGear support software.
Install the latest version of Windows Media Player. Philips GoGear requires at least Windows Media Player 11. Windows Media Player 11 is available for XP .
Install the latest version of MusicMatch Jukebox (see Resources). Earlier version of this software may be causing error messages regarding missing MP3 tag information and missing tracks. Follow the download prompts, then unzip the folder and click on the "HDD_xxx.exe" installation file. The latest version of the software will be installed.
Install the latest firmware on the Philips GoGear. The actual firmware required depends on your GoGear model. Open either Philips Device Manager or Songbird, depending upon which management software you are currently using. Close all programs on the computer except for the Device Manager/Songbird. Connect the GoGear to the power supply and the computer. Click the "Repair" tab in the Device Manager and click "Repair," or click "Tools" in Songbird and select "Check for updated firmware," and the firmware will be updated on the GoGear.
I just got one as a gift. Unfortunatey it is junk. A very poor camera attached to an OK bincular.
When the device plugged into the computer a TWAIN driver should load. Mine loads the driver about one out every of 5 or 6 tries. Any program capable of importing pictures from a TWAIN device should thenbe able to import the pictures. I have used Corel Paint Shop Pro.
if you still have the CD's the device manager is included with them. install it and use it. if you are using win xp sp3 or vista/win7 you will need to visit the site-->support page-->find your device and look for the device manager download. alternatively (worked for me on a 6gb) you can open my computer while the device is plugged in and recognized right click the philips mp3 icon and click format, this will erase all of your music and images but it should recover your mp3 player. if this does not work use the program from the site/your CD's
try viewing directly with Windows:
Open "My Computer" and look for your drive letter for the Jensen. Open it and you will see all of the folders and files on that MP3 player. Try mouse dragging songs into the correct folder of the drive letter.
http://www.p4c.philips.com/cgi-bin/dcbint/cpindex.pl?scy=GB&slg=ENG&cat=MP3_PLAYERS_CA&sct=HDD_AUDIO_JUKEBOX_SU&session=20080621082708_188.8.131.52&grp=PORTABLE_ENTERTAINMENT_GR&ctn=HDD065/05&mid=Link_Software&hlt=Link_Software this link fixwd the same problem for me after i lost my disc