Question about Kenmore 3.8 cu. ft. HE4t Front Load Washer

1 Answer

Kenmore HE4T Hi KC Washer Guy: I have an HE4T and only have found that the cycles take longer than the display says. Example, it may say 15 minutes and takes 20-30 minutes. Should I try to see if the filter is clogged? Will it help? I don't have any SUDS or error codes displayed. I occasionally will have water left in the drum on cycles where the loads are really small or slow spin speeds.

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 15,935 Answers

There is a water pump in the machine which pumps the water out of the outer tub and into the drain, after the wash and rinse cycles.
It is possible that this pump isn't working properly. I think if it weren't working at all, you wouldn't be able to get beyond the wash cycle.

It has been my experience that small articles of clothing may get washed or spun out of the inner tub and into the area around the pump pick up, thus partially blocking the flow to the pump.
It's also possible that the drain hose from the pump to the drain may be partially clogged.
It is also possible that the pump doesn't run sufficiently long to get all of the water out because its' motor gets hot and shuts down or because of a problem in the control mechanism which manages the the starting and run time of the pump.

First, I would unplug the washer from the wall outlet and probe under the inner tub, or possibly remove the tub to see that there is no blockage from clothing.
It's also possible that things left in clothing pockets like paper clips, small plastic items, etc. can get into the pump and lock up the impeller.
If you're sure it isn't blocked you can then run a "short cycle", no load and water only, and watch to see how much water comes out of the discharge hose where it's hung on the drain pipe.
It should gush out, and tub should be free of standing water prior to the start of the first rinse cycle.
If it does not, then you'll have to access the pump and clear it of obstructions or replace it, if defective.

As it drains, it should start spinning slowly, then speed up as it drains; the final portion of the spin cycle is very fast.
Essentially, the spinning tub wrings out the clothes using centrifugal force.

With the water remaining in the bottom of the tub, it would appear that it is:
a) not spinning long enough, or
b) there is something preventing all the water from getting out in the time allotted by the timer to perform this task.


A fair handy man can get to pump either from the rear of the machine with back plate off, or by removing the cabinet cover from the frame, depending on the model of the the machine.

As always - before attempting any repair, UNPLUG THE UNIT!



When clothes are wet at the end of a cycle, check these:

Motor coupler
To test the motor coupler, re-start the washer in its spin cycle. Let the machine run for a minute, and then open the lid and notice whether the tub is spinning:
If it's spinning when you lift the lid, the coupler is fine.
If it isn't spinning--and your machine was produced by Whirlpool®--you may have a broken coupler. Many Whirlpool-made washers use a small, relatively inexpensive device called a motor coupling. This plastic-and-rubber component is mounted to the shaft of the motor on one side, and to the transmission on the other. Over time, the coupler wears out and fails. When that happens, you need to replace it completely.

Spin cycle
If the washer doesn't reach its proper spin speed, the clothes may be too wet at the end of a cycle. Check to be sure the load is properly balanced and run a spin cycle again. If the clothes are still wet, you may have a worn or loose belt (Maytag®), a worn clutch (GE®/Hotpoint®), or a worn motor pulley or tub bearing. Replace the applicable component.
Alternatively, there could be clothes caught between the inner and outer tubs. Read the "It spins but won't pump" section of the "It won't drain" section. Also, there could be other things that cause friction on the drive train. Seek the assistance of a qualified appliance repair technician.

Siphoning
If the water that pumps from the machine goes right back into the machine after the spin cycle, it may be because your washer is siphoning the water from a laundry tub with a slow drain, back into the washer. Try to improve the draining of the laundry tub. (Is there something stuck in the drain?) Also, be sure the drain hose doesn't reach more than about 4 inches into the laundry tub. If it does, cut off the excess.

Water-inlet valve
Water-inlet valves eventually fail. One problem that may develop with a water-inlet valve is that it can no longer completely shut off when the electricity is turned off to it. Then, the valve may leak and drip water into the clothes tub--you may notice that your washer has water in it when you haven't used it for a few days. To fix this, replace the valve.




Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question

Posted on Sep 23, 2010

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Kenmore he4t washer codes


The control for the washer likely detected a problem. The failure code will not be displayed on all models of washers. You can recall the error code by using this procedure:

  1. Select the "Drain/Spin" cycle.
  2. Select No Spin.
  3. Press the "Prewash" options and hold this button for 5 seconds.
  • Immediately after those 5 seconds the last stored failure code is displayed for 4 seconds.
  • After those 4 seconds the display switches automatically back to the selection mode
NOTE: If your washer does not have the Pre-Wash option. Then use the 2nd Rinse button (called Extra Rinse). The failure code should stay in the memory so that it can be recalled as often as necessary and as long as it is the youngest failure Code.

Nov 30, 2012 | Kenmore 3.8 cu. ft. HE4t Front Load Washer

2 Answers

Stop frequently on spin and rinse cycle F6 code


I have a Kenmore Elite he4t front load washer that was working fine and then we moved and now it stops washing midstream and flashes an F and a H. I have to pause and restart then it will stop washing again after a few minutes and flash the same codes again. I reset again and then it stops with 1 minute left and will not drain.

Apr 06, 2010 | Kenmore Elite 45986 Front Load Washer

1 Answer

Kenmore HE4T won't stop on the Spin Cycle. Stays


Replaced the relays with the 16Amp rated ones from Digitel.

Aug 15, 2009 | Kenmore Elite 45986 Front Load Washer

1 Answer

Washer has timing issue, says it will wash for 45 minutes and wash for 1 hour and 15 minutes.


try using less detergent. I found the more i detergent I used the longer it took for the cycle to complete.

Mar 28, 2009 | Kenmore 3.8 cu. ft. HE3t Front Load Washer

3 Answers

Kenmore Elite HE4t washer won't spin


The motor controller board is likely bad.


Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.

Jan 06, 2009 | Kenmore Elite 45986 Front Load Washer

2 Answers

Kenmore HE4T Elite F06 problems


Given I had purchased the Extended Warranty, Sears replaced the washer. So, we will see how this one works.....

Jan 04, 2009 | Kenmore 3.8 cu. ft. HE4t Front Load Washer

1 Answer

What is kenmore he4t button sequence for


If the washer does not come equipped with a "Clean" cycle, then run the washer on it's hottest setting. "Sanitary" or "Whitest Whites" will do. Hope this helps.

Feb 04, 2008 | Kenmore 3.8 cu. ft. HE4t Front Load Washer

4 Answers

Kenmore Elite HE4t Washer - "Control Locked"


Press and hold 'dry' & 'spin', shd unlock OR
Try holding the "end of cycle" button down for 5 or 6 seconds. You must hv done it accidently, it is the child lock device. Pl. rate if helped.

Dec 29, 2007 | Kenmore Elite 45986 Front Load Washer

Not finding what you are looking for?
Kenmore 3.8 cu. ft. HE4t Front Load Washer Logo

105 people viewed this question

Ask a Question

Usually answered in minutes!

Top Kenmore Washing Machines Experts

Richard Roth
Richard Roth

Level 3 Expert

9472 Answers

Jesus  Colon
Jesus Colon

Level 1 Expert

12 Answers

Fred Sops

Level 2 Expert

271 Answers

Are you a Kenmore Washing Machine Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...