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When i am on msn and want to put on webcam a message appears in a conversation saying Messenger is not available right now. Please try again later. (0x8ac70202)

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  • Anonymous Nov 12, 2008

    downloaded messenger beta version last week and unable to use web-cam - video call contacts and received 2 error messages many times



    1) messenger unavailable right now stating error code 0x8ac702002service



    2) we cant start your video camera check to see if it is busy running with another programme'



    All complete tosh - can you help me

  • Anonymous Dec 02, 2008

    i have the same problem

    cant use cam , error

    (0x8ac70202)

  • Danzi Dec 03, 2008

    i get exact ly the same thing happening with mine

  • Anonymous Dec 07, 2008

    this is annoying

  • Anonymous Dec 13, 2008

    I have the same problem, and my webcam is even built in!

  • Anonymous Dec 16, 2008

    yup same problem... my cam is built in

  • Anonymous Dec 17, 2008

    We couldn't start your camera device. Please check that your camera is not currently in use by another program, and then try again.
    Messenger is not available right now. Please try again later. (0x8ac70202)



  • Anonymous Dec 18, 2008

    the same, nobody a answer

  • jurga_22 Dec 19, 2008

    We couldn't start your camera device. Please check that your camera is not currently in use by another program, and then try again.
    Messenger is not available right now. Please try again later. (0x8ac70202)

  • banjo37 Dec 19, 2008

    i have the same problem saying camera in use by another programme but it isnt

  • anaisa Dec 22, 2008


    We couldn't start your camera device. Please check that your camera is not currently in use by another program, and then try again.



    this is my problem...

  • cmiddleton07 Dec 22, 2008


    We couldn't start your camera device. Please check that your camera is not currently in use by another program, and then try again.

    Is the error message i get help!!!!!!!

  • haleysaun Dec 23, 2008

    so has enyone figured out how to fixx it yet??

  • Anonymous Dec 24, 2008

    Updated today.... same problem.

  • Anonymous Dec 24, 2008

    Same here

  • Anonymous Dec 27, 2008

    the same thing happens so that i can not use my webcam how can i fix this?

  • Anonymous Dec 27, 2008

    i get exactally the samee and its really annoying

  • cris1201 Dec 29, 2008

    same prob here when find answer let us all know

  • corrie08 Dec 29, 2008

    when im on my laptop i try to go on msn but it says
    Messenger is not available right now. Please try again later. (0x8ac70202) and

    We couldn't start your camera device. Please check that your camera is not currently in use by another program, and then try again. i need help so i can go on it HELP me please

  • Anonymous Dec 29, 2008

    Same problem.. it also says it may be in use by another program although its the only one open

  • vaewie Dec 30, 2008

    yeah.. no one can solve it? :(

  • Anonymous Dec 31, 2008

    same prob

  • Anonymous Jan 01, 2009


    Messenger is not available right now. Please try again later. (0x8ac70202)



    This message appears when i want to use or am invited to use my webcam! i tried reinstalling but that doesnt work!!


  • rainerose Jan 03, 2009

    When I am on MSN messenger is not availble please try again later



    Its' really confuzing me

  • Anonymous Jan 04, 2009

    same problem not in use by another program (i check using control alt del), help!

  • simpson_fan_ Jan 05, 2009

    i tried uninstalling it and reinstallin it three times, but nothing has worked yet

  • saul1980 Jan 05, 2009

    same problem

  • Nicolioxxx Jan 05, 2009

    but the thing is...i cant uninstall ym webcam because it comes with my laptop software as it is internal :S

  • djdougal Jan 05, 2009

    i have same problem but camera is not being used anywhere else

  • Anonymous Jan 05, 2009

    i can't use my webcam on msn...

  • clairer1972 Jan 08, 2009

    I have same problem. Webcam works in capture mode but will not, all of a sudden, connect on windows live for me to webcam with contacts

  • Anonymous Jan 09, 2009


    (0x8ac70202)

  • Anonymous Jan 09, 2009

    everytime i try to get my webcam to show it comes up with this error code:

    0x8ac70202

  • Anonymous Jan 10, 2009

    grrr how do i fix?

  • barry5pies9 Jan 10, 2009

    Exactly the same for me too. I have trued uninstalling both MSN and webcam and even bought another webcam just in case the original webcam was not Vista compatible. Help!!

  • Anonymous Jan 10, 2009

    i have the same problem!!

    can anyone help!

    its really annoying!!

  • Anonymous Jan 11, 2009

    I am trying out the solution suggested by brian 559. I cant uninstall my webcam because i dont have the CD with me.
    My error is : (0x8ac70013)

  • Anonymous Jan 11, 2009

    I have a similar problem... my webcam's an integrated one, and whenever I try to run the audio and video set up it just says that it can't.
    When I try to use the webcam it comes up with the error that others have reported (0x8ac70202).
    I think I'll just uninstall Windows Live and go back to an older version. It was working fine then.


  • Anonymous Jan 11, 2009

    Mine is an intergrated one and says that it is in use by another program



    what do I do??

  • Anonymous Jan 11, 2009

    When i am on msn and want to put on webcam a message appears in a conversation saying
    Messenger is not available right now. Please try again later. (0x8ac70202)

  • Anonymous Jan 12, 2009

    Same problem it is really annoying and i don't have a cd either

  • Andpamr Jan 13, 2009

    When i am on msn and want to put on webcam a message appears in a conversation saying
    Messenger is not available right now. Please try again later. (0x8ac70202)

    (It´s a copy bat that´s the problem)

  • Anonymous Jan 15, 2009

    I have a similar problem. The built in mic works fine but I get:



    We couldn't start your camera device. Please check that your camera is not currently in use by another program, and then try again.



    when I try to use video in Messenger and a black screen in skype!!

    I

  • shannon09 Jan 16, 2009

    i have a built in webcam to my laptop and it says this


    Messenger is not available right now. Please try again later. (0x8ac70202)

    How do i get it working agen?

  • SunshineToBe Jan 16, 2009

    i have the exact same problem

    everytime i try to go on cam it comes up with

    "Messenger is not avaliable right now. Please try again later. (0x8ac70202)"

    And i don't understand that at all

    I tried to set up my audio and visual settings and that didn't work.

    I tried to have a video call and it said

    "We couldn't start your camera device. Please check that your camera is not currently in use by another program, and then try again."

    I tried again later, and it still didn't work.

    i can't re-instal my cam because it is a built in one to my laptop.

    Anyone have a solution??

  • xxljxx7 Jan 17, 2009

    acer aspire 7730 crystal eye webcam



    when i try and go on webcam on msn it keeps saying ' messenger is not available right now, please try again later'...or it says ' its not workin pleasa make sure your camera isnt in use by any other programs' and its not...can i get some help pleasa so i can use it on msn?..thnk u x

  • yesman72 Jan 18, 2009

    New 2009 live version

  • Anonymous Jan 19, 2009

    i have the same proplem what i do

  • besart_666 Jan 22, 2009

    When i am on msn and want to put on webcam a message appears in a conversation saying
    Messenger is not available right now. Please try again later. (0x8ac70202)

  • Anonymous Jan 23, 2009

    i thought the problem was that i had the new msn, and the others had the old one..
    but i don't really want to re-install my cam (because it took soo much work to install it, a tricky one haha) and i like the new version of messenger.. T_T

  • xlichox Jan 23, 2009

    I have the same problem
    and i believe it's McAfee SiteAdvisor, for those who have one,
    yet i try to re-configure it so that it wont scan windows live, and it doesn't let me save the changess..

    any ideas how to save them ?


  • Anonymous Jan 24, 2009

    same

  • Anonymous Jan 25, 2009


    We couldn't start your camera device. Please check that your camera is not currently in use by another program, and then try again.

  • jenniferxrx Jan 25, 2009

    tired to reconfigure macafee but it wont let me save the changes....any help?

  • Anonymous Jan 25, 2009

    i tried disabling mcafee siteadvisor addon, still wouldnt work...
    need help x


  • Anonymous Jan 30, 2009


    We couldn't start your camera device. Please check that your camera is not currently in use by another program, and then try again. <<<<

  • Jasmine Magistad Jan 31, 2009

    it wont let my use my webcam for this new msn, yet i can use it for any other program!!

  • Jasmine Magistad Jan 31, 2009

    my cam doesn't work with this msn, first i thought it was my cam but it works with any other program. WTF!

  • Anonymous Feb 18, 2009


    (0x8ac70202) when trying to use webcam - ? mcafee problem

    http://service.mcafee.com/faqdocument.as...

    but this didnt work

  • sweet-beets Feb 18, 2009


    Messenger is not available right now. Please try again later. (0x8ac70202)

  • Anonymous Feb 27, 2009

    I have the same problem, been to the McAfee site and follow the solutions, and I did everything but at the end when I tries to save, it's not allow me.



  • Anonymous Mar 05, 2009

    In my case I have messenger 4.7. it simply loads a black screen when i try to start the cam. However, the webcam and audio and video test works fine

  • marsida Mar 06, 2009

    we couldn't start your camera device.please check that your camerais not currently busy by another program

  • Anonymous Mar 18, 2009

    when I wanna use the webcam on my msn.... it says, in use by another program blah blah blah. HELP. D:

  • man_u_fan_er Mar 21, 2009

    when i want to go on cam it come up with in the convo wecam is unavilbale please try again later and come up with this code
    (0x8ac70202)

  • Anonymous Mar 22, 2009

    i have this but as its on my built in one i cant change it

  • Anonymous Mar 23, 2009


    Messenger is not available right now. Please try again later. (0x8ac70202) when i try to use my webcam or view someone elses, only started when I changed to Window Live Messanger 2009

  • cuteyk7 Mar 25, 2009

    when im on msn and try togo on cam it says messenger is not avlible at this time try again later

  • Anonymous Apr 07, 2009

    Its So annoying all it comes up with is

    (0x8ac70202)



    and i don't need it lol im stressed as it is and i just cant seem to solve it :(

  • Anonymous Apr 10, 2009


    every time i try and show my cam to people.. it comes up saying:

    Messenger is not available right now. Please try again later(0x8ac70202)



    only started happening today. i switched 2 days ago to windows live messenger 2009. is it possible its a problem to do with WLM 2009?

    or is possibly just something to do with my cam?

    it's bugging the hell out of me.




  • hsuptu Apr 12, 2009

    I have the same issue after ugrading to WLM2009. The Mc Afee was the problem. i followed the above link on modifying the mc afee's program and now it works fine! thank you!

  • Anonymous Apr 15, 2009

    i have the exact same problem

    does anyone at all know how to fix it, it has been doing this for a month or more

  • Anonymous Apr 15, 2009

    i hav the same problem its since i downloaded the new msn it keeps sayin i cant have my webcam effects up while im on webcam to other people but i used to be able to do both...

  • Anonymous Apr 19, 2009

    keep getting this msg everytime i try and use web cam(0x8ac70202)



  • Anonymous Apr 23, 2009

    I have the same problem, downloaded it tonight.

  • Anonymous Apr 24, 2009

    not able to start my video on msn

  • Anonymous Apr 28, 2009

    whenever i go onto my webcam on msn it sais messenger not availible and comes up with a code. how do i stop this?

  • mark-672 May 13, 2009

    cannot connect my webcam to video call

  • Anonymous May 15, 2009

    wen eva i go on ma web cam on msn it says sumtin bout
    0x8ac70202 and how it cant start! help! plz!!

  • Anonymous May 18, 2009

    When i try and ue my web cam oln msn it just says

    Messenger is not available right now. Please try again later. (0x8ac70202)

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9 Answers

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This might be a compatibility problem between your webcam drivers with the new Windows Live Messenger program. You may want to:

1. Update your webcam drivers and see if Windows Live Messenger can detect it when you run the Audio Video setup from its Tools menu.

2. Or you can downgrade back to the older version of Windows Live Messenger which is compatible for your camera. Doing this however also requires that you uninstall all the Windows Live Beta products from your computer.

Note: You will not see a separate Windows Live Messenger on your Add/Remove programs, instead you will either see there Windows Live Beta products or Windows Live Essentials.

You can download the older versions of Windows Live Messenger from:

Windows Live Messenger 8.1:
http://www.microsoft.com/downloads/details.aspx?familyid=d78f2ff1-79ea-4066-8ba0-ddbed94864fc&displaylang=en

Windows Live Messenger 8.5:
http://www.microsoft.com/downloads/details.aspx?FamilyID=7a1aae73-48cc-4f7a-b445-0487bd5e84ef&displaylang=en


~ Carlos

Posted on Jan 10, 2009

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Hehe:) It means something else is using your webcam, try uninstalling the webcam from the system, then reinstall it :)

Posted on Jan 02, 2009

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I tried to uninstall windows live from the control panel but it did not work live messenger was still there so i downloaded and ran zapmessenger this removes messenger completey then i downloaded messenger 8.1 in now works fine

Baz

Posted on Feb 04, 2009

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Yeh....i just had to download the old msn like someone else on here said to do and that worked...so thnx :L

Posted on Jan 18, 2009

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I had this same problem... I knew the mic worked on my cam so I tried to send a voice clip and it took me to the configure mic and webcam window and after that it worked.... so u just might have to configure the cam with the new Windows Live....it worked for me with this error code (0x8ac70202)

Posted on Jan 17, 2009

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Hi been on comp for hours......sorted problem. i also have aspire 7730 and couldnt use msn, now i can. uninstall your msn start menu, then control panel remove programs. and remove msn.

Then reinstall live windows version 8.1 which is the older version. it works folks x (27th Jan 2009)

Posted on Jan 27, 2009

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If you have just downloaded the new msn, i think it is because of this.

i downloaded it too!

my sisters webcam is working on the original msn.

all i can say is uninstalll and re-install your original one.

hope i can help you.

Posted on Jan 12, 2009

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Try installing adobe flash player 10 and adobe shockwave player

Posted on Jan 10, 2009

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Hi
This appears when the webcam is incorrectly plugged in or has been unplugged from last use and not plugged in again or finally it may not have been correctly registered by your opperating system. Windows vista service pack1 has a problem with this and shuts everything down to stop "a breich of secrity with in the software and hardware"! Follow wat vista does and it restarts the computer automaically and click start windows normally and all is back to normal so this should end your troubles. If you can update the msn messenger and it will have been rectified by the new installment of msn!
I hope this helps!

Posted on Apr 11, 2009

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