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Updated firmware for cd/dvd drive SN324F now the drive is not working and unavailable on my Samsung v25 laptop pc?

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  • Keith Maddern
    Keith Maddern Nov 11, 2008

    Thanks for the quick response and I feel like I should of known better that I did not back up the driver info?



    Looks like a common mistake as there are many people having done the same thing to their pc's on loads of web sites. (trusted the site like a fool)!



    Samsung have not been help to anyone either and know one appears to have the info backed up looks like an expensive mistake either with new chip or fixed board to run the player?



    If someone finds the downloadble info Boy would they be popular?

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First thing you need to do is to enter your BIOS usually by pressing either <Delete> or <F12> during boot up (Depending on your BIOS) next look at the page that has your hard drive and optical drive information, If your CD/DVD is shown on one of you IDE channels, then theres hope that you can fix this yourself.

If it is not detected then the failed firmware update completely erased the EEPROM (memory chip) that contained your Drives Firmware. In this case you would need to take it to an authorized dealer to have this chip either replaced or reprogrammed with an EEPROM encoder.

If BIOS is detecting it then the same software you used to try the firmware upgrade will allow you to FLASH the firmware again. If you made a backup of your previous firmware before the update, this would be the best one to try to reflash with. If not please go to the website for the drives manufacturer and download the firmware 1 step earliar then the one you tried. Then try flashing THAT one. If that one fails too keep going back one earliar then the other until you get one that works or the machine fails to recognize the drive.

Hopefully this gets you back to a working condition.
Thanks for choosing FixYa
Dave

Posted on Nov 11, 2008

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1 Answer

DVD and CD drive don't work


STEP 1:

Go to device manager:

START - RIght click on my comp - manage - device manager :

When in device manager, look for:

IDE ATA ATA/ATAPI controllers

click on plus sign to expand the tree

right click on the IDE controller that is handling the CD/DVD drive in question

select uninstall

reboot your computer .

STEP 2 :
Delete Upper and Lower filter :

start : run -
type in regedit -expand hkey local machine -
expand system - xpand current control set - look for control , expand it - under control - expand class - look for the address ::: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
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