Question about Computers & Internet
First thing you need to do is to enter your BIOS usually by pressing either <Delete> or <F12> during boot up (Depending on your BIOS) next look at the page that has your hard drive and optical drive information, If your CD/DVD is shown on one of you IDE channels, then theres hope that you can fix this yourself.
If it is not detected then the failed firmware update completely erased the EEPROM (memory chip) that contained your Drives Firmware. In this case you would need to take it to an authorized dealer to have this chip either replaced or reprogrammed with an EEPROM encoder.
If BIOS is detecting it then the same software you used to try the firmware upgrade will allow you to FLASH the firmware again. If you made a backup of your previous firmware before the update, this would be the best one to try to reflash with. If not please go to the website for the drives manufacturer and download the firmware 1 step earliar then the one you tried. Then try flashing THAT one. If that one fails too keep going back one earliar then the other until you get one that works or the machine fails to recognize the drive.
Hopefully this gets you back to a working condition.
Thanks for choosing FixYa
Posted on Nov 11, 2008
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
May 06, 2010 | Gateway 503GR PC Desktop
Nov 03, 2009 | Computers & Internet
Sep 24, 2009 | Acer Aspire T310 PC Desktop
Jul 02, 2009 | Computers & Internet
Feb 20, 2009 | Computers & Internet
Dec 16, 2008 | Compaq Presario 5000 PC Desktop
Dec 05, 2008 | Acer Computers & Internet
Jul 19, 2008 | Computers & Internet
65 people viewed this question
Usually answered in minutes!