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Check your computer drivers for that drive. It may be a driver error. It has happened to me before and I fixed it by reinstalling the drivers. It should be a software issue if you can still read CD disks.
It's likely a laser alignment problem inwhich you will need to replace the hardware. However, I had a similar problem once with a notebook and found out that a tiny bread crumb was near the spindal making the cd in the drive off balance. Check liberally for any debris. Good luck!
First Go to control panel- System icon- Hardware Tab- Device manager Expand the CD/DVD roms- Right click on your CD/DVD drive and Uninstall it.
Now download the utility from the following link and just run it on your system. http://www.dougknox.com/xp/utils/XP_CD-DVD-Fix.zip
It will take a quick minute to run this utility.
After this restart your computer. It should work fine
you can get the disc out by inserting a pin in the small hole on the cd draw, but when this happens it means the laser is failing to read the disc and the cdrom is failing, unfortunately the cdrom cannot be changed in the acer notebooks.