Question about Microsoft Windows Vista Ultimate Edition

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My computer keeps restarting itself every time I close the lid and sometimes even when I just leave it alone for a couple minutes. It says something like "Windows has encountered a critical problem and will restart in one minute. Please save your work now" and then blacks out! I have no idea what's wrong, this computer hasn't really given me any problems before, and I need to know how to stop it! I have valuable photos and other things I need to save on here, so I can't just get another computer. HELP!

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  • 123kiki Nov 10, 2008

    i'm not sure, I don't think so, how can I download this software?

  • Frank
    Frank May 11, 2010

    do you have WIndows Antivirus 2008 or 2009 or any other antiviurs software installed?


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It seems you have a virus on your machine , that is why I mention the software before.

get a good nativirus software i.e; symantec. Mcafee, TrenMicro etc.......
go to http:\\ and get the house call antivirus. This is online scan, it may take a while for it to completed the virus scan but I think it is worth the time.

please let me know if you still have the problem.

Posted on Nov 11, 2008

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