Question about Samsung Phone PDCSLCD12B

2 Answers

Samsung DCS Compact: How to connect MOH

I can't figure out how to connect my MOH player to the Samsung DCS Compact. I cannot locate a schematic of the system and find no RCA jack (or any type of jack) to connect to. The system description states that MOH is a standard capability without the need for the MISC-1 or MISC-2 cards.

My previous system was a Samsung Prostar 816+ which had a jack on the side of the KSU.

Does anyone have any experience with the Samsung DCS compact or know how I would obtain a schematic? Samsung no longer offers support info on it's website.


Posted by on

  • 1 more comment 
  • Dave Lindback Nov 12, 2008


    Thank you for taking time to reply to my question. I am the end user of the system with a little knowledge of phone systems as I have owned and maintained them over the past 20 years. I understand programming and some of the components of the system and how and what they do.

    I do have the DCS Compact with one SLI, one DLI, one 4COP and one RAM pack. I have downloaded all the Programming Guides for the DCS Compact. I have also looked at the Installation Manuals for other Samsung systems on the site you mentioned. However, there is no Installation Manual for the DCS Compact. Other Install Manuals identify the TRK-A and TRK-A1 (or varients of TRK) but do not show schematics. I can't find any card labeled as TRK on the DCS Compact. Could it be labeled differently? Do you know if a schematic is available?

    Note: I do not see any "punch downs" in the unit. Could they be on the mainboard or the power supply board?

    Thanks in advance!

    Dave Lindback

  • Michael Bowen May 11, 2010

    Hi Dave,

    I'm pretty sure I can help if you will tell me which system you have. If you do have the DCS Compact then the MOH connects to the TRK-A or TRK-A1 card on the R/BL - BL/R pairs. You can find manuals for your Samsung at . Click on Manuals, scroll down to Samsung, click and scroll to your system type. Good Luck, ......Mitelmike

  • Gerardo Reyes
    Gerardo Reyes Mar 17, 2014

    Hey Mike, I hope you see this since this is a very old post but can u help me connect my expansion cabinet on my Samsung prostar DCS? I posted the problem already but no replies.



2 Answers

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

I have a copy of the Prostar DCS Compact manual and have done a little bit of work on the system myself. While I have not hooked up the MOH feature I can tell you what terminals you need to hook up to. The wires you need to attach should be at 37 and 38 on the punch panel, Y-BR and BR-Y respectively. Hook the negative side of the audio line to Y-BR (37) and positive to the other. Let me know if you need the info on programing the MOH. I can look that up too.

Hope this helps.


Posted on Apr 13, 2009

  • tvittito Apr 13, 2009

    Make sure you shut the power off to the KSU before messing around in the terminal block (punch panel).


  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that gotĀ 5 achievements.


    An expert whose answer gotĀ voted for 20 times.


    An expert who has written 20 answers of more than 400 characters.

  • Expert
  • 108 Answers

Hi Dave,
Sorry I've been out of town and I'm just catching up. I looked at the info I sent to you and eventhough it is under the heading of Compact I think it is for a Prostar. The info is under the DCS heading and is called " DCS Technical Manual August 1995" Pages 186, 187, 197 and 200. I have not given up and I'm looking through my other reference materials but you are right, there are a lot of user and programming guides but no installation guides. I'll keep trying, so do not give up. "Talk" to you soon ....Mitelmike

Posted on Nov 18, 2008


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

How do I change barge in settings on Samsung DCS Compact 2? I have the KPDCS-12B handsets and when I press TRSF then enter PGM ID 206 I get 'Barge in not permitted'.

Hi there@above,
Try to read this.. i hope it will be much helpful to you

Apr 22, 2016 | Samsung Lands Phones

1 Answer

I have a samsung flat screen TV with a3.5 mm audio out jack when plugged in to dvd player audio in rca jacks no right channel plug head phones into tv have l and r channel.

The audio jacks on the DVD player get connected to the audio IN RCA jacks on the TV The audio out jack on the TV is for a sound bar or amplified speakers.

Nov 24, 2015 | Samsung Televison & Video

1 Answer

How to connect samsung ps50c55og to sony dav s500 home theatre system

You need a set of normal rca cables (red.yellow,white) and another single rca cable..
OPTION 1 :If you have a digital satellite receiver, Connect the 3 colour cables to the corresponding colour jacks on VIDEO 2 of your dvd player to corresponding colour jacks on the VIDEO OUT Of your digital satellite receiver...Connect the single stand alone rca cable to MONITOR OUT on your player to the VIDEO IN input of your tv..

OPTION 2 STRAIGHT TO TV: connect the 3 colour cables directly to the corresponding colour jacks on the SIDE of the tv...Connect the single stand alone rca cable to MONITOR OUT on your player to the VIDEO IN input of your tv..

OPTION 3 IF YOUR PLAYER HAS AN OPTICAL INPUT: if this is the case you can just connect a single optical cable to the optical ports on your player and tv and this will enable the sound from your tv to play through your dvd player as well

Feb 12, 2013 | Audio Players & Recorders

2 Answers

We need to connect a wii and a dvd player up to our 32 in Emerson? Unsure of which jacks to use?

First, you must figure out If your TV has component video inputs. This is a set of five cables (red, blue and green for video and red and white for audio) and will give you the best picture on an hdtv

Then, If your TV does not have the component video cables, you will be using the red white and yellow composite yellows the system came with. A very simple connection.

Last, If your TV does have the component video inputs, you will need to buy a set of the Nintendo Wii Component Video cables from Walmart, Target or any other gaming store. These will enable widescreen view and the best picture quality.

To connect your DVD player, you need to located the composite video inputs and s-video. Composite video is a yellow, female RCA jack, normally found next to two audio jacks, one red, the other white. The three jacks together provide an interface for audiovisual connections. The red RCA jack connects the right channel of a stereo system, while the white RCA jack connects the left. The yellow composite video jack rounds out the set.

When playing the Wii, you will need to be on the correct video input "Component"

When playing the DVD, you will be on "Composite/Svideo."

Dec 29, 2010 | Emerson LC320EM9 32 in. LCD HDTV

1 Answer

Beeps on hold on Samsung IDCS 100

On the system 100, you have to go into system under technician level programming and set it to trunk MOH=371 and station MOH=371 . the out put from the MOH device is punched down on the first punch block that the first 8 stations are on, generally the yellow orange pair. If you want to continue I will get you the information you need to install it. Keep in mind, I do not know if the default system password for technician level programming has been changed or not.

Mar 22, 2010 | Samsung PROSTAR816 PLUS PHONE SYSTEM Elec...

1 Answer

We are using panasonic KX-T7633phones wherin we are getting complaints as whenever the rep put the customer on hold it plays an awful music on hold and our IT support says that this is notpossible to...

The TDA cabinet has at least 2 jacks, labelled EPG and MOH. Guess what MOH means :-)

I don't know about cost effective, but you can get an MP3 player or use a spare PC to stream MOH music to your phone system at prices starting as little as $29. lists players that sell for $140-200, and the Software tab gets you Message Studio to make your own MOH productions. It includes free music and voices.

Outside of that, use the keywords MUSIC ON HOLD and you will see tons of prices and alternatives.


Sep 22, 2009 | Panasonic KX-T7633 Corded Phone

1 Answer

Can't figure out how to connect a subwoofer to my RCA RTD315W

HI,the rca system should have a sub pre out socket,plug a phono cable into this then to input on your sub and set volume to half way,also make sure the sub is set to on in the setup menu on the system.
Hope this helps.

Apr 18, 2009 | RCA RT2500 System

1 Answer

Can't get moh to play on a Partner 308

You could have a couple of things wrong. First you need an audio source and plugged into the MOH jack. Take a close look at the plug. Sometimes, the commercially molded ones have too much plastic around the RCA plug and it won't fit into the jack on the processor board. Try a different plug or cut all that stuff away.

Second, you need to make music active in system program 602 and 119 to Active if you want transferred calls to hear music. Feature 23 turns on background music on a phone, so you can test all of this first without calling in.


Oct 09, 2008 | Avaya Lands Phones

1 Answer

On hold Music

On the Prostar 816 the MOH is connected to the BK-OR/OR-BK wires of the Female connector on the Base Champ Connector. You will need to connect the Headset jack connector to this location, that means cutting off the headset/ear piece from the wire and terminating it to the BK-OR pair of wires. Then MMC 309 and 408 are used to program the music on hold source to the stations and trunks.

Apr 11, 2008 | Samsung Prostar DCS-24B-LCD Corded Phone

Not finding what you are looking for?
Lands Phones Logo

1,586 people viewed this question

Ask a Question

Usually answered in minutes!

Top Samsung Lands Phones Experts

Don Hart

Level 2 Expert

108 Answers

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

Jose Ma DM.
Jose Ma DM.

Level 3 Expert

512 Answers

Are you a Samsung Lands Phone Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides