Question about Plantronics - Bluetooth Headset Plus Base & Headset

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Ear piece does not work. Station top light does not come on

I cannot get my 510 ear piece to work. The station top light does not come on at all. I tried pairing it to no avail. Does the fact that my ear piece is 510 and the base appears to be a 500 make a difference?

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  • cute_roxanne Dec 22, 2008

    I can not get my ear piece to come on , it was working yesturday, what do i do



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Did the earpiece battery run down? If it did, the base will lose the connection. Does the red light on the left on the holder flash?

Ensure you have charged the earpiece and turn it on ... once the earpiece is flashing blue, I've found it take about 30-45 seconds for the base to pick it up and pair again.

You'll know it found it when the red light becomes solid and the blue upper light glows.

Posted on Nov 12, 2008

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The 500A base station is definitely compatible with the 510 earpiece. If the earpiece is turned off or unpaired the base station's red power light will be flashing. If the earpiece is already off, try turning it on by holding down the little black button on top. The base station will automatically try to find the earpiece and the blue light on top of the base will come on. If the earpiece is already on (slow flashing blue light on the mic boom) turn it off and back on again and wait for the base to find it.

Posted on Nov 11, 2008

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