Question about HP LaserJet 3380 All-In-One Printer

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My sheet feeder is broker

I ordered a new roller part but it is still broken, could you tell me where to get a drawing of how it should be assembled or someone in the Phoenix area that could repair it for me. I hate sending faxes one page at a time. Thanks

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Copy paste link in your browser open

http://h20000.www2.hp.com/bc/docs/support/SupportManual/c00064666/c00064666.pdf?jumpid=reg_R1002_USEN

Open page 93-95 in this manual there is step by step guide as to how to go about solving your issue

Posted on Nov 11, 2008

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Multiple pages feed when printing on hp 7410


  • If the automatic document feeder (ADF) does not pick up any pages at all, the rollers inside the automatic document feeder need to be cleaned.
  • If the automatic document feeder picks up multiple pages instead of single sheets, the separator pad inside the automatic document feeder needs to be cleaned.
SolutionLoad one or two sheets of unused plain white full-size paper into the document feeder tray, and then press Start Copy Black to pull the pages through the automatic document feeder. The plain paper releases and absorbs residue from the rollers and separator pad.note.pngNOTE:If the automatic document feeder does not pick up the plain paper, try cleaning the front roller. Wipe the roller with a soft lint-free cloth dampened with distilled water. If the problem persists, or the automatic document feeder does not pick up the plain paper, clean the rollers and separator pad manually. Follow the procedures below to remove the face plate from the front of the automatic document feeder, access the pick assembly inside the automatic document feeder, clean the rollers or separator pad, and then reattach the face plate.

Please Click on this link to know more in detail.

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http://degenportnoy.blogspot.com/2006/10/samsung-ml-1430-wont-feed-paper.html

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hello!

have you tried cleaning the separator pad inside the automatic document feeder?

try to Load one or two sheets of unused plain white full-size paper into the document feeder tray, and then press Start Copy Black to pull the pages through the automatic document feeder. The plain paper releases and absorbs residue from the rollers and separator pad.

If the problem persists, clean the rollers and separator pad manually

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These problems cane be caused by a number of things.

1. Dirty or worn pickup rollers. Clean the rollers with alcohol. This can be hard to do because you have to clean the portion of the roller that actually contacts the paper. This will only work if the rollers are slipping on the paper.

2. Object stuck in paper path. Again, can be hard to get rid of depending on how far in it is. It can actually prevent the tray from moving into the pickup position.

3. Broken gear in the paper pickup assembly, or somehow the timing has been changed. The gears in many paper pickup assemblies (or ASF for Auto Sheet Feeder) have to be timed correctly. If someone has pulled a piece of paper out causing the gears to skip a few coggs, the timing can be off and the unit will either not pick up paper or will fire a sheet or two out as soon as it's turned on. Unfortunately this fault would have to be corrected by a service tech who knows how to reset the timing correctly.

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