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Had the same problem. But before filling the logitech RMA from to get a replacement, I put new batteries into the mouse and the mouse worked again.
I am using rechargeable batteries, and I seems to me even if the green light on the bottom of the mouse is on, the driver warning for low battery does not come on. May be the volage drops to fast with a older set of batteries.
Try out new batteries. Hope this helps.
I am using the LX7 mouse for more than 2 years with lost of abuse (>10x drops from shoulder hight to hard office floor, sitting dongle in my pocket and dropping my backpack onto the floor with the dongle on the botton in the backpack).
You may want to search for the drivers from the manufacturers site if it's offered in the paperwork. If not, I have always found drivers by just typing in the brand, model and manufacturer on a Google search.
There is the link to download the driver. On the left there is a yellowish orange download circle. Click on that and make sure you have the download go to somewhere you will remember .....so that you can easily access the driver later, instead of loosing it and downloading it over and over..