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Microwave not heating up

I have a kitchenaid model# kcms145j and it makes noise (a little louder than usual) but it will not heat up. i opeed the back of it but don't notice anything out of the ordinary. the fan is turning and all looks normal. any idea what the problem is?

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  • Vicki MN Nov 10, 2008

    I have the same problem. Just got off the phone with a repair person who said pretty much all "key" parts that will have to be replaced. About $300 for parts alone.



    In other words, it's toast. Mine is a month shy of five years old. Replaced the door to the tune of $100 just a week after the warranty was out. Garbage!!!!!

  • dan_dishart Nov 11, 2008

    thank for the quick responses. i just went and purchased a new one.

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ADJ29:

Thanks for your post, but I was appreciative repair shop (they don't have sales) would give me advice to not pay them to fix it. Otherwise, I could have paid $100 for them to come out and tell me same thing. They said it was likely magnetron and diode that would both have to be replaced. Talked to dealer who sold me the microwave. They no longer carry Kitchenaid appliances because of repair issues and said magnatron and diode were likely cause. Said $300 quote is not out of line but that this model is seldom worth fixing as there are so many problems with it.

Posted on Nov 11, 2008

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Sounds like a faulty magnetron and not $300 to replace even with changing capacitor also, how people can say for certain over the phone and give a price would put me off even dealing with them yeah you could have a rough guess but $300 for parts lol

Posted on Nov 11, 2008

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If you or someone you know decide to look into it, we have critical safety information, info on door switch diagnosis and replacement, and disassembly information at our site, and our link is at our listing here on FixYa: http://tinyurl.com/yzjozk

You can usually find helpful exploded view diagrams and order parts by entering your full model number here: http://tinyurl.com/gv383

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