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Gateway 7322GZ's TSST corpCDW/DVD TS-L462A won't recognize disks

Our TSST corpCDW/DVD TS-L462A will not recognize some disks; they're described as not being formatted.

It was working alright until about 4 months ago but now won't play newer DVDs and CDs. The drive shows up in my computer but it doesn't show a disk. Attempts to access the disk (like by attempting to play) will result in a message that the disk in unformatted or in an unknown format.

When inserted, the disk spins, and the little orange light blinks for awhile.

It has Win XP home edition SP3. I've tried to update the firmware but all links to the firmware are dead, Samsung doesn't list it, and Samsung's live update won't work.

Is this is even a DVD issue? Or is some other part of the computer (HD for example) not working right?

I'm wondering if there's some driver conflict (DVD programs, thumbdrive drivers, etc.) and if so, if a full system restore will help?

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  • Anonymous May 13, 2009

    same as last one

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  • Expert
  • 121 Answers

It looks like its your CD Rom itself.....have you tried cleaning the head with a head cleaning disc .....if this doesn't help replace the Rom

Posted on Nov 10, 2008

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Posted on Jan 02, 2017

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Basically we need to find a driver to update TSST Corp CD/DVD TS-L632M ATA Device because it won't recognizing the dvd for this program "KAISER BASS Hybrid TV stick" and nothing will burn across...


go here
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http://support.microsoft.com/kb/982116

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Tsst corp cdrw/dvd tsl 462d does not recognize a blank dvd+r


sounds like you need to reinstall the drivers for this device if it came with a disk you can reinstall from there

Jul 23, 2010 | Samsung TS-H492A/RSWN CD-RW/DVD-ROM...

1 Answer

Error with a TSST CD/DVDW TS-L532U.


Try uninstalling the device using device manager. Shutdown computer and restart. If the problem persists then you have a faulty DVD/CD drive.
Go to My Computer and right click, select the Device Manager, search for the drive on the right side. Right click and choose Uninstall. then restart. Hope this helps.

Jun 13, 2010 | Computers & Internet

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Can I burn dvd movies with dvd r disk on my TSST corp CDW/DVD TS-H492A


You can only burn DVD's with a dvd-rw.
A CD-RW DVD will only play a dvd and write CD's

Mar 14, 2010 | Samsung TS-H492A/RSWN CD-RW/DVD-ROM...

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My TSST corp TS-H653R CD/DVD does not recognize that a


HP uses a method to determine if an optical drive has failed. Basically in a nutshell, if the drive will not read a disc, or if it will not write to one, then the drive is defective.
When the diag tool asked you to insert a "data disk" it's not asking for any particular disk, just one with data on it so that it can test itself.
if it does not recognize the disk in the machine, then try another disk. if the issues persist, the drive is definately failed.
hope this helps!

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3 Answers

TSST Corp CD/DVD W TS-L632D ATA Device not working properly


The laser maybe out of focus. Some movies will play and some won't. I had the same problem. Had it fix @ my local shope around 50 bucks. If this helps

Aug 21, 2009 | Computers & Internet

1 Answer

Tsst-h652d not working after upgrade, thinks its a cdrom not combo


Well, I'm sorry it didn't work out for you. It was still worth a try. I have to agree with you. Since it isn't being recognized properly it probably isn't worth the trouble getting it repaired since typically that costs more than buying a new one. If you need to find some good prices on CD/DVD readers & burners you can look online here:

Newegg

Simply navigate to Computer Hardware > CD / DVD Burners & Media. After the page loads simply click, "CD / DVD Burners" located in the menu on the left.

Let me know if I can do anything else for you (posted as a solution so you could rate the responses above).

May 27, 2009 | Gateway GT5408 PC Desktop

1 Answer

Broken cd drive :'(


your Gateway has either a:

Toshiba (TSST) TS-L532U
or
Hitachi/HLDS GWA-4082N

You can check the device manager for the model of your laptop.

I have good luck at:
Tigerdirect or compusa.

You can call their sales office and give them your model and order it from cheaper than Gateway.

Dec 23, 2007 | Gateway MX3228 Notebook

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