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Gateway 7322GZ's TSST corpCDW/DVD TS-L462A won't recognize disks

Our TSST corpCDW/DVD TS-L462A will not recognize some disks; they're described as not being formatted.

It was working alright until about 4 months ago but now won't play newer DVDs and CDs. The drive shows up in my computer but it doesn't show a disk. Attempts to access the disk (like by attempting to play) will result in a message that the disk in unformatted or in an unknown format.

When inserted, the disk spins, and the little orange light blinks for awhile.

It has Win XP home edition SP3. I've tried to update the firmware but all links to the firmware are dead, Samsung doesn't list it, and Samsung's live update won't work.

Is this is even a DVD issue? Or is some other part of the computer (HD for example) not working right?

I'm wondering if there's some driver conflict (DVD programs, thumbdrive drivers, etc.) and if so, if a full system restore will help?

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  • Anonymous May 13, 2009

    same as last one

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  • 121 Answers

It looks like its your CD Rom itself.....have you tried cleaning the head with a head cleaning disc .....if this doesn't help replace the Rom

Posted on Nov 10, 2008

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Basically we need to find a driver to update TSST Corp CD/DVD TS-L632M ATA Device because it won't recognizing the dvd for this program "KAISER BASS Hybrid TV stick" and nothing will burn across...


go here
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TSST Corp CDDVDW TS-L632N ATA DEVICE


Try to uninstall your optical drive on device manager and restart your system.
->if that doesn't work try a firmware update.
->if that still doesn't work,replace optical drive.
that should resolve your problem

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Lost cd-dvd rom driver for a TSST Corp CDDVDW TS-L632N ATA DEVICE DRIVER


You can select your Operating System since you didn't mention it and continue to your drivers page at the link below:

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=3747228&lc=en&cc=us&dlc=en&submit.y=4&submit.x=7&lang=en&cc=us

May 25, 2009 | HP Pavilion dv6930us Notebook

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Broken cd drive :'(


your Gateway has either a:

Toshiba (TSST) TS-L532U
or
Hitachi/HLDS GWA-4082N

You can check the device manager for the model of your laptop.

I have good luck at:
Tigerdirect or compusa.

You can call their sales office and give them your model and order it from cheaper than Gateway.

Dec 23, 2007 | Gateway MX3228 Notebook

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