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Do you mean that you want to save the letter as a PDF file? That is the default file type of Adobe Acrobat. Did you install the Smart Thru software? You should double-click the icon for the program and then select Scan to File. Set the file type to PDF when you save the scan. Alternatively, add Adobe application into Printer Setting Utilities. Make the Adobe application the default.
Third party software is available to do this as well if you do not want to use the Smart Thru software. Paperport is the software that I use most.
Might need a bit more information about this: But I'm presuming you scan your document and save it as a pdf document using the built in HP software?
Couple of things to try:
1 - have you got the latest version of Adobe Reader? It may be that you are using an older version - the pdf document specification has been updated over the years and it may be that you're saving the pdf using a newer version of the pdf format than adobe reader is able to read.
2 - Adobe reader isn't the only pdf viewer, there are numerous other pdf document viewers (some free some not) You could try another pdf viewer, like Foxit Reader (free to use) and see if that can open it?
3 - When you save the scan, make sure that in the Save Dialog box it is really saving it as pdf. Common mistake is that people often just save a file with .pdf and expect the program to know that you want to save as pdf. When you scan there are several other file formats that you can use (Tiff, Jpeg etc) Is is possible you're saving the file as Tiff or Jpeg but with a .pdf file extension? If you're not sure, re-scan the document and resave it, but don't use a file extension, let the scanning program do that, see what it saves it as?
4 - check where you're saving the pdf on your computer? Is the place you're trying to open it from, the same as the place you've saved it?
If Dell did not offer any programs with their scanner then you can download a scanning program that handles PDF files.
You can even use Adobe to import directly into PDF files although it is not the best for scanning
First, scan and save document. Second, download this free neat tool. It will allow you to print as a PDF. When you open the document, you press print, choose cutePDF and it will save the file as a PDF to location of your choice.
Hope this helps!
Open your Adobe Acrobat (e.g., 9.0 Pro), load your pages into the document feeder (fewer than 30 at a time), then ask Adobe Acrobat to create PDF from scanner (File/Create PDF/From Scanner). Canon MP530 as the scanner and click OK. Works like a charm!
Found a very good solution...Use Adobe Acrobat to do the scanning. Launch Adobe Acrobat and select the AR-M205 as your scanner and proced from there. Adobe will pull up the Sharpe software to do the actual scanning but Adobe will be in charge and create a pdf file. I am using Adobe 6.0 which is not one of the free versions, I think.