Question about HP PSC 1610 All-In-One InkJet Printer
I have been through HP's troubleshooting guide. I have been on the internet in three chats with HP technical support people. Their soulution was to get me to purchase a cleaning kit. When that didn't work they tried to get me to upgrade to a better model witha thirty dollar discount. I'm a maintenance technician. How hard is it to get a technical service manual with troubleshooting and parts list?
I have had this printer for aprox. two years and t is not used that ard. All of a sudden it displays 'out of paper' on the printer itself and 'add more paper' displayed on my computer screen. There is paper and I use good paper made for inkjet printers.
I would immagine that there is a sensor that senses paper in the tray and it is malfuntioning. Or there are more sensors effected too. I don't know but I would like to know what my options are.
Its surely the sensor issue....if you look at your printer where the paper sits inside you will see a pick up roller....i suggest u get CO Contact cleaner with nozzle on spray the upper place of the roller don't over spry the roller as it mite damage the roller...this is where the sensor is sitting....if this doesn't work for you try to open the printer and clean this sensor directly...and at the same time view for any damage....but m certain it will be fixed if you do a through cleaning with the contact cleaner...
Posted on Nov 10, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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