Question about Saeco Primea Cappuccino Touch Plus Coffee Maker

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We have cracked our plastic water tank reservoir on our Saeco Cappucino/Espresso Maker and need to replace it.

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You can special order the water tank by visiting our website http://cerinicoffee.com/Saeco_replacement_parts.asp

If the item is not listed please contact us.

Cerini Coffee Services
Authorized Saeco Service Center
www.CeriniCoffee.com

Posted on Nov 15, 2008

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I am looking for a manual to de-calc and clean in Saeco Vienna superautomatica sup 018


Descaling Saeco Automatic espresso machines SAECO VIENNA SUPERAUTOMATIC MACHINES:
SAECO VIENNA DIGITAL - MANUAL DESCALE PROGRAM
1. Fill the water tank with the Saeco descaling solution. (1 bottle of Saeco descaling solution to one full tank of water.)
2. Turn on the machine. Run approximately 1 cup through the steam wand by turning open the hot water steam valve). Turn machine off and let sit for 5 minutes.
4. Repeat this procedure until the water tank is empty. Then rinse water tank thoroughly and flush the machine by running two tanks of clear water through the steam wand.
5. To clear the "Decalcify" message on the Digital model, press the MENU/OK key to go into programming mode. Scroll up or down to select the "Signal.Descal" function. Press MENU/OK. Next, the messages " Quantity Water Not Reached" and "Left Quantity" will flash. Press MENU/OK again - the message "Reset Descaling Program - Yes" will appear. Press MENU/OK again. The Descale meter is now cleared.
SAECO VIENNA DIGITAL - AUTOMATIC DESCALE PROGRAM
1. Press the MENU/OK key to go into programming mode. Scroll up or down to select the "Descaling" function . Press MENU/OK key. Place a large container under the hot water/steam nozzle. Fill the water tank with Saeco descaling solution. (1 bottle of Saeco descaling solution to one full tank of water. Refer to the instructions on the bottle).
2. Then completely open the hot water/steam rotary valve/knob. The pump starts and the descaling program begins. During this phase the pump runs at intervals and the message "Machine is Descaling" is displayed. The complete program takes about 40 minutes. Do not add any water to the tank during this phase. When the message "Descaling Finished" appears, close the hot water/steam valve. The message "Rinse Machine" will appear.
4. Remove and rinse water tank thoroughly, fill with fresh water and replace on machine. Empty the container under the hot water/steam nozzle and replace. Flush the machine by running the tank of clear water through the hot water/steam wand until the message "Rinsing Finished" appears. Exit the Programming mode by pressing "MENU/OK" Refill the water tank with fresh water.
5. To clear the "Decalcify" message on the Digital model, press the MENU/OK key to go into programming mode. Scroll up or down to select the "Signal.Descal" function. Press MENU/OK. Next, the messages " Quantity Water Not Reached" and "Left Quantity" will flash. Press MENU/OK again - the message "Reset Descaling Program - Yes" will appear. Press MENU/OK again. The Descale meter is now cleared.
Descaling Single Boiler Home espresso machines (HOME SINGLE BOILER ESPRESSO MACHINES)


Approximately every 3 months (depending on your use and the water hardness), clean the machine with natural citric acid based decalcifying agent.
1. Add a descaling solution into the water reservoir. Mix thoroughly to dissolve (use warm water for better results).
2. Remove the filter holder and place a cup under the group head and another cup, or other container, under the steam wand to catch cleaning solution.
3. Turn espresso machine on, turn coffee pump on and run approximately 8 oz. of solution through the brew head. Turn machine off and let the machine sit for 15 minutes.
4.Run approximately 8 oz. through the steam wand, and again, turn machine off and let sit for 15 minutes.
Repeat by allowing solution to run alternately through the steam wand and brew head. Turn espresso machine off after each cycle. Repeat process until solution has been run through.
5. Do not leave espresso machine on. Do not wait for the ready light to come on. Do not use the steam switch during this process. Do not allow reservoir to run empty!
6. Rinse reservoir thoroughly with fresh water. Refill reservoir with fresh water. Run half a tank of fresh water through group head, alternating between group head and steam wand.


Feb 28, 2011 | Saeco Vienna SuperAutomatica Coffee...

1 Answer

We have a saeco magic deluxe maker SUP 012 that has a cracked water reservoir. We would like to order a new one. Could you please advise us? Thanks


Howdy, they don't have a central online parts distributor, but rather several physical locations throughout the states. I was able to get their customer service number, though, which may be of the best use to you.
Saeco Customer Service at 1.800.933.7876

hope this helps:)
Farmerbear

Aug 31, 2010 | Saeco Magic De Luxe Espresso Machine

1 Answer

Hi, I have the Saeco Primea Cappucino Touch Plus , and it syddenly gives the error code 5 - Call assistance. I have just changed the primea Water Filter - same way as always ! What can I do ?


Need to prime the machine. The new water filter is causing the air lock in the system.Remove the filter and startup the machine it should prime by itself, when it's ready,fit the filter back and press hot water until the water flows steady. Hope it helps.

Sep 05, 2009 | Saeco Primea Cappuccino Touch Plus Coffee...

1 Answer

How do I descale my Saeco Vienna Deluxe?


Purchase the Saeco descaler. Mix solution accordingly. Pour into water tank. Run a cappucino cup full of water through the wand. Wait about 20 minute and repeat. Do this until all the water is gone in the tank. (Don't run all the water at once!). Rinse water tank well. FIll with clean water and run through the wand. I do this twice just to be sure I have gotten all the chemical out.

Aug 15, 2009 | Saeco Vienna De Luxe Espresso Machine

1 Answer

Saeco Vienna Coffee Machine water leak


I have had the same problem with my Saeco Digital & Saeco Superautomica machines. After much work and somewhat expense I have finally found a simple fix. All you need to do is replace the gasket which is located just under the water reservoir.
(1) Take the water reservoir off
(2) Pop the round plastic piece located in the middle off (don't worry you won't break it as is it pretty tough)
(3) Take the black rubber gasket out and either:
(a) cover the present gasket with the brew group lube or
(b) replace the gasket with a new one.
which will give it a air tight fit and prevent any further water leakage from the reservoir.

You can get a new gasket for $5!!! :) I got mine at: http://cerinicoffee.com/item.asp?cID=0&PID=90

I also put some Brew Group lube ( http://cerinicoffee.com/Lube_brew_group_saeco.asp ) around the gasket as a temp fix until I completely replaced to gasket. Apparently, what happens is that the original gasket gets old, dry rots or whatever allowing the water to leak out of the reservoir. And then all over your work surface. The Saeco machines are quite intricate but are
Hope this helps.
-Dave

Nov 26, 2008 | Saeco Vienna SuperAutomatica Coffee...

1 Answer

Selftest sign


Hi,

Try to make a cup of water(tea), press the button for water.

On the old Royal Cappuccino that are the button on the right down corner and the new machine had it on the upper right corner.

Hope this will help you.
/Mirran

Aug 16, 2008 | Saeco Royal Cappuccino Espresso Machine

1 Answer

Saeco Magic leaks water between water tank and machine.


Hi,

You have to replace the gasket in the machine where the water tank goes in to the machine.

Jun 26, 2008 | Saeco Vienna De Luxe Espresso Machine

2 Answers

Water reservoir leaks intermittently


Saeco use the same seal under the grey plastic ring on most of their coffee machines so it should be easy to find a replacement from any Saeco, Spidem or Gaggia service centre.

In most cases the seal isn't worn, it just isn't sitting right, so remove the grey cap (two flat screw drivers to lever from both sides at the same time helps) and reposition it. This is usually all that is needed if the problem is only intermittent.

Also check that there isn't anything sitting in recesses where the legs of the water container sit. It only takes a tiny bit of dirt to stop the container sitting in far enough to seal.

However, make sure the leak isn't coming from the container itself. Hold the container up with water in it and see if it drips. Check the the spring is clean.

Nov 26, 2007 | Saeco Vienna De Luxe Espresso Machine

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