Question about Kenmore 73502 / 73504 / 73509 Bottom Freezer Refrigerator
I have the Kenmore Elite Model # 795.7755 refrigerator. It is approx 20 months old. Kept getting ice in the freezer door rails. Eventiually the freezer door handel fell off. No big deal, a little locktite and back in business. Next the freezer door fell off. Called Sears repairman. Est was a total of $540.00 for parts and labor. This is after I just spent almost $2,000 on the refrigerator. Sears does not want to know anything. So I cut up my Sears Card and sent it back in with my payment. I will NEVER buy anything from Sears again.
However, I still need to get the door fixed. The repairman said I needed two connectors and one bracket. There are two brass pieces that fit in the bracket. One that lets the door tilt open more and the other one must just hold the door in place. I had the entire door off and the parts disassembeled. I cannot figure out how the door connects to the bracket hinges? Any thoughts?
Generally, door hinges have a post on the door part and a hole in the box part.
In fairness to Sears, you caused the problem. Ice is caused by failure to keep the door closed, open containers with damp product inside and the like. Forcing the doors will cause them the distort and that's what you did.
You may have to pay a visit to Sears and look at a floor model to see what it looks like. Take a camera.
Posted on Nov 21, 2008
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Posted on Jan 02, 2017
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