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When loading the machine, load towels, sheets or jeans with an accordion fold instead of putting the laundry in a circle around the agitator. It helps to put the clothes in at the twelve o'clock position, then six o'clock, then nine o'clock and then three o'clock. Repeat this sequence until the washer is full.
The laundry can circulate much better and get cleaner too.
see this causes and fix it. God bless you When the cycle doesn't advance, it's probably the timer or a cold-water supply problem:It's
the timer, if your washing machine fills with water and begins
agitating, but the timer never advances--or if the washer is in a spin
cycle and the timer won't advance. Then you need to replace the timer. It
may be a cold-water supply problem, if the washing machine fills with
water, agitates, drains, and spins, but then doesn't fill with rinse
water. See There's no cold water.
the agitator shaft could be stripped out. does it sound like the motor is working during the wash cycle or is it just idle? This is a common problem with ge washers the agitator strips out on the transmision and needs to be replaced.
The brakes are shot,so the tub spins in agitate will also cause it to leak part number R0000014 run about $25.
Look straight up from the bottom pulley you will see the brake assy looks kinda like a clutch plate,look around the outer edge of that you'll see the Pads they have two 3/8 inch bolts in each one,to get the new ones in you'll have to use a screw driver to open the plate.
It appears your motor controller has failed in this instance.
For replacement parts - head on over to PartSelect.com or RepairClinic.com and enter in your full model number for a full parts listing. I recommend both sites because ...
FixYa has no affiliation with either site - I have been using and recommending them for years - trouble free.
PartSelect has a great schematic database for locating the part on your unit and great "testimonials" for each part that often times includes HOW-TO information. RepairClinic has pictures of each part they sell and also a great how-to and troubleshooting for basic repairs.
If your unit has never been serviced - there should still be an original service manual enclosed in plastic taped to the inside of the shell. In the service manual are Error codes, maintenance procedures, and troubleshooting steps you can follow.
Anything too complicated or beyond your scope should be handled by a professional.
If you think you want to tackle the repair - and have gotten stuck on a step - reply to your question and I will be glad to help you out.
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If the washer fills up with water and you hear the motor running but the agitator doesn’t move, the agitator coupling is the most likely problem. First pump the water out by turning the timer to spin. Once the water is out, turn the washer off. Now pull up on the agitator until it comes off (it may be hard to pull off). Now that the agitator is off, you can see the agitator coupling, reach down and try to turn the coupling. If the coupling turns freely, it is striped out and needs to be replaced.