Question about LaCie d2 Extreme 250GB External with Triple Interface USB 2.0/Firewire 400/800 - 300790U ... Hard Drive

7 Answers

Error code 10

To Sandrew: Thanks for your reply and step-by-step instructions! I am not very "tech-y". My computer finds the drive when scanning for new hardware, but then I get a message "device cannot start code 10" and then the device has the yellow ! over it. I tried following the troubleshooter (uninstalling and reinstalling the device, updating the driver--there is none from Windows or LaCie that I can tell). The add hardware wizard also "can't find a better match than the software currently installed". I even tried reinstalling the driver, but it can't get past the same code 10 error. I've googled for fixes to the code 10 error, but don't find much to help resolve it. Interestingly, I tried to repeat all the same steps switching back to a FireWire connection, but then my computer doesn't detect anything on a scan for new hardware with this connection. Anything else I can try, or just return it? Thanks so much for you help!

Posted by on

7 Answers

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer
Re: Error code 10

Wow i think i solved it by just giving your mom the Alabama Hot Pocket while i licked your sister. that seemed to work pretty well.

Posted on Dec 13, 2007

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer
Re: Error code 10

Basically Solution #2 triggered the solution to my code 10. For easy reach I added an extension USB cord a while ago, attaching the external drive to it came up with code 10. Apparently, an extra length of cable leaves the drive with enough power to get running.
Without the extension cord all works fine again.

Posted on Feb 05, 2010

Re: Error code 10

I face the same problem

but i solve it

by tring another driver

older driver

Posted on Dec 02, 2007

Re: Error code 10

Light flashes one long flash and six  short flashes


the computer doesnt even acknowledge the firelite


Posted on Oct 22, 2007

Re: Error code 10

Well (the same guest as above), I forgot to say that sometimes the problem lies within correctly powering the drive. This drive comes with an USB to dc cable, to suply an extra current to the unit. Plug-it into a different USB hub, so the unit get current from two diferrent usb buses. That probably will wake up a 2.0 USB dribe on a 1.1 usb bus. ©bROTHER

Posted on Jan 05, 2007

Re: Error code 10

Code 10 means wrong drivers. This drive does not work on USB 1.1 rev.

Posted on Jan 05, 2007

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.


    An expert whose answer got voted for 500 times.

  • Master
  • 2,961 Answers
Re: Error code 10

Yes usually a code 10 normally means the hardware is dead, i would send the unit back for exchange. Sorry can't help furthur. Please don't forget to rate the solutions so as we can tell if the info is useful or not.

Posted on Nov 03, 2006

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

1 Answer

I/O device error

1. What are you trying to backup?
In addition to Andy's suggestion, I'd suggest you put your computer in a clean boot state and try to do backup.
Note: Follow step 7 to restart your computer as usual.

for more help visit CBR Tech Solutions

Mar 10, 2013 | Seagate Hard Drives

1 Answer

How can I install internal Toshiba MK3265GSX into my notebook with Windows XP (SP3)? Setup software can't find hard disk. Where can I find driver for this device for XP?


Disassemble the laptop, follow the bellow link for details,

For install xp follow another link,
xp setup not detect hdd Hope this helps,reply me for further instruction,

Feb 27, 2011 | Toshiba 320GB MK3265GSX SATA 3Gb/s 2.5"...

1 Answer

I own a dell optilex gx50 with original windows xp, seagate st320014a 20 gigabyte hard drive which might having a possible virus issue because i get a bsod that has the following. *** STOP: 0x0000007B...


Just because you get a BSOD message does not mean you have a virus. Granted if you have a virus this can cause problems with your system files which cause a BSOD.

The easiest way to clean your system would be to go to this link and run a scan on your computer.

However this still may not fix the BSOD issue. If you keep getting it please reply with the error message that is in the BSOD. The link below will show you what is needed if you are not sure. With the error message and stop code i can tell you where the problem is.


Jan 16, 2011 | Seagate (ST320014A) (st320014a-25tpk) 20...

2 Answers

Computer won't boot, reading BIOHD-2 error code.

There are 3 step to repair biohd 2 error

If you got biohd 2 error then there is a 94% chance that your computer has registry problems. To repair biohd 2 error you need to follow the steps below:

* Step 1 - Download a biohd 2 error repair tool,install this error repair tool.
* Step 2 - Click the Repair All Button.It will scan you pc for Free.
* Step 3 - Then click the Repair All Button again and your done! It is very easy to repair biohd 2 error.

Jan 02, 2011 | HP Hard Drives

2 Answers

My Buffalo 1TB Ext.Hard drive is not showing on my list of drives on my computer. It shows (in the device manager) an error Code 10..What does this mean?What can I do to fix the problem? Thank you

Almost all Windows operating system users come across system errors at one time or another. A flickering or blank screen, frozen cursor, blue screen, or an unexpected system restart are all indications of a system error. Most of these errors display an error message that you can use to troubleshoot and fix the problem. In this article, we will learn about the code 10 error and then have a look at common causes of system errors and methods to prevent them.
How to Fix a Code 10 Error
A Code 10 error usually occurs due to:
  • Missing device driver
  • Malfunctioning device driver
  • Incomplete device driver files
If the device due to which the error has occurred contains the value FailReasonString in its hardware key, then this string is displayed as an error message. Otherwise, the device displays the following error message:
This device is either not present, not working properly, or does not have all the drivers installed. (Code 10)
Most of the time, you can resolve this error by updating the device driver for the faulty device. To update the driver, select the System option from the Control Panel. In the System Properties dialog box, select the Hardware tab, and then select the Device Manager button. Scroll through the Device Manager window and identify the faulty hardware device. Right-click on this device and then select the Update Driver command. Next, follow the screen instructions to update the driver of the selected device.
Causes of System Errors
System Errors Usually Occur due to:
  • Device driver conflicts
  • Corrupt or damaged software files
  • Malfunctioning hardware
  • Corrupt or damaged system registry
  • Virus or spyware infection
Steps to Prevent System Errors
With a little vigilance and extra precaution you can easily prevent most system errors. Some of the tasks that you can perform to prevent system errors are listed below:
  • Keep your operating system, device drivers, and software applications updated with the latest hot fixes, security releases, and updates.
  • Run regular antivirus and anti spyware scans to keep your PC free from harmful and disastrous malware. Always keep these software updated with the latest security releases so that your system is always protected against malware infections.
  • Avoid opening attachments of unsolicited emails and visiting dubious websites.
  • Do not download freeware and shareware from websites whose authenticity you aren't sure of.
  • Be very careful while downloading ActiveX controls from various websites. ActiveX controls provide their master with complete control over your system and therefore, a malicious ActiveX control can cause severe damage to your system and may also enable a hacker to steal your personal information.
  • Last but not least, perform regular registry maintenance to ensure that your registry is free from errors. 90% of all system errors are connected to the system registry in one way or another. You can easily perform registry maintenance with the help of a registry cleaner such as RegGenie. This software will provide you with a simple-to-use graphical interface and enable you to scan and clean registry errors in just a few mouse clicks.
System errors are common on Windows systems and can occur due to a number of reasons, including problems with device drivers, hardware, software applications, and the system registry. Code 10 is one such system error that occurs due to problems with a device driver. You can fix this error by updating the faulty device driver. Preventive maintenance with the help of antivirus software, registry cleaners, and a certain amount of vigilance while working on the Internet can help you keep your PC free from system errors.
Additional Recommendations...
Driver Update: Many errors are related to driver problems such as obsolete, outdated or incompatible drivers. A driver update tool is recommended to scan your system for corrupted and outdated drivers and to ensure that all your drivers stay up-to-date.

Dec 17, 2010 | Buffalo Technology 1TB DriveStation...

1 Answer

My hard disk won't work when i scan it using Hutil the only error it finds is a unidentified DMA Read error Thanks for your help

Unidentified DMA error either means a faulty drive, cable or motherboard controller.

Test the drive on a differrent computer using a different cable. If it works the motherboard or cable is the issue. If not the drive is failing, If you need the files that are on the drive request the assistance of a professional facility like If not simply replace the drive and re-install wondows on the machine.

Any questions, reply back,


Jan 07, 2010 | Samsung (SP0822N) 80 GB Hard Drive

1 Answer

My ldhd080-u iomega ext drive gets error code 10 ..does not start

I will refer you here about the error code. Just followed the procedure and then reply back here if ever still the same problem

Dec 01, 2009 | Iomega HDD External Desktop (32660) 80 GB...

1 Answer

MyBook WD external HDD Code 10 error

If you have tried the device in 5 different computers and it has the same problem the the problem is with the device. You might want to try and dis-assemble the hard drive case and try installing it directly into the computer to make sure the drive is working properly and to recover you files. If the drive is working then the problem is with the device interface that is built into the case or the built-in power supply.

Dec 01, 2009 | Western Digital My Book Essential 1TB...

1 Answer

When I plug in my Hard Drive to my laptop it doesn't seem to register with the computer properly. I went to device manager and the lacie hard drive was there but it said code 10: cannot start. I tried...


Code 10 mens the drive cannot start the device for some reason. If you have tried the usual suspects, new USB cable and a different computer, now it's time for more drastic measures.

Take the drive to your local PC shop and have the techs extract the actual HDD insode and put it in a new enclosure. If it works your done, buy the new enclosure and be on your way. If not, reply back with your location and I will refer you to a pro for data recovery, be sure to include Country, State and City so I can refer you to a nearby facility.

Hope this helps FixYa,


Sep 29, 2009 | Hard Drives

3 Answers

Maxtor 3200 error code 10

To uninstall a device
  1. Open Device Manager.
  2. Double-click the type of device that you want to uninstall.
  3. Right-click the specific device you want, and then click Uninstall. You can also double-click the device, and then on the Driver tab, click Uninstall.
  4. In the Confirm Device Removal page, select Delete the driver software for this device if you also want to remove the device driver package from the driver store. .
    The Delete the driver software for this device option removes the package from the driver store. It does not remove the currently installed driver for any other operational devices that use the same driver. If you remove the driver from the store, and the device is connected to the computer again, Windows must search for a copy of the driver package in the standard search locations, including possibly prompting the user for media. This option is the equivalent of running the command: pnputil -d -f <package.inf>. For more information, see Remove a Driver Package from the Driver Store.
  5. Click OK to complete the uninstall process.
  6. When the uninstall process is complete, unplug the device from the computer.
    If you are prompted to restart the computer, the removal is not completed and the device might continue to function until the computer is restarted.
Reinstall a Plug and Play device Reinstall a device only if it is working improperly or it has stopped working altogether. Before you reinstall a device, try to restart your computer and check the device to determine whether it is functioning properly. If it is not, try reinstalling the device.
To reinstall a Plug and Play device
  1. Open Device Manager.
  2. Follow the instructions in the preceding procedure to uninstall the device.
  3. If you are prompted to restart the computer, follow these steps:
    • Plug in the device and then restart the computer. The device will be detected and reinstalled after Windows restarts.
    • Follow any instructions on-screen to complete installation.
  4. If you are not prompted to restart the computer, follow these steps:
    • In Device Manager, in the Action menu, click Scan for hardware changes.
    • Follow the instructions on the screen.

Dec 05, 2008 | Maxtor Personal Storage 3200 (U01E200) 200...

Not finding what you are looking for?
Hard Drives Logo

2,177 people viewed this question

Ask a Question

Usually answered in minutes!

Top LaCie Hard Drives Experts

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers


Level 3 Expert

5660 Answers


Level 3 Expert

2598 Answers

Are you a LaCie Hard Drive Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides