Question about Sharp Wizard OZ-590A

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Sharp OZ-590A USB Cable Problems

I keep receiving an error that says "this program could not detect USB cable." I tried a different port, tried turning off all programs that were running, and everything in users manual. Can someone give me some advice on how to fix this. Thanks

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  • Jay T Dec 10, 2007

    Cannot detect the USB cable on Dell Laptop running Vista. Tried uninstalling then reinstalling and plugging cable into different USB ports. Same result, "Program cannot detect the USB cable."

  • Anonymous Feb 09, 2008

    Same exact problem. I tried several times to uninstall/reinstall, in the proper sequence (as instructed in the one solution here), and nothing works. Keep getting the same message.

  • Sherri803 Aug 26, 2008

    Same thing with the message cannot find usb. Then it tells me to insert a USB diskette, what is that about?



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Uninstall all the software you just installed and do not connect the usb device until you again run the install from OZ-590A CD. When it does not find a USB device then connect USB and it should detect it. If you don't do it in that order you won't get a connection. It should come up on COM7.

Posted on Mar 22, 2007


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Your computer uses USB Mass Storage Mode to detect your Garmin unit. If your computer does not detect your Garmin unit, you can try these troubleshooting steps:

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Is there any way to interace with USB

You will need 3 items to interface your Wizard with a USB port.

1. A generic USB to RS-232 adapter cable (with 9-pin serial connector, to match the connector on the OZ-730 interface cable).

2. A USB to RS-232 driver for the above cable. (If you have Windows XP: HL-340.EXE, contained in 111.rar, which can be downloaded from If you have another version of Windows, or if you have Linux, you will have to consult the documentation on to find the correct driver.

3. Software to communicate with the Wizard. You should be able to use the software that came with it, or purchase RuppLynx, or download Microsoft ActiveSync or a similar free program.

I used a cable I purchased on ebay, the HL-340.EXE driver installer, and RuppLynx software to connect an OZ-730, an OZ-570, and a Zaurus 5800 to my Windows XP laptop without any problem.

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I have a sharp wizard oz-590a with pc Sync. I don't have the installation disk and I'm trying to find a free download for it. Can you help me?

For some reason I have a CD that is labeled "Sharp Software CD-ROM OZ-590/ZQ-590". Could this be what you are looking for?

PS - I never owned one so I dont know why I have it.

Jun 18, 2010 | Sharp Wizard OZ-590A

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Where is the usb port on the the sharp wizard OZ-590A

Your phone would have came with all the associated cables it needs to connect to a PC. It's not necessarily going to have a 'USB' hole in the phone, there is an 'options' cable slot on the right hand side which will match one of the cables you received in your box, and the other end will be USB for the computer side. Make sure you install all relevant software BEFORE you plug the phone in. If you have windows vista or windows 7, make sure you run the software as administrator. Don't let the disc autorun, close it down, go into Start>computer> and right click on the disc, select 'open' or 'explore' on the disc, right click the phone software and select 'run as administrator'

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you can try this,1086,79,00.html

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you might want to try other usb cable because there are a lot of usb's that are not following the revisions code.

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I found some similar problems which led me to this site: also read: "You are not alone"

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