Question about Brother HL-2040 Laser Printer

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Paper Jam! Everytime I start to print it seems to get wrinkled up and stuck. What do I do?

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  • santisteban Nov 10, 2008

    When it's already coming through.. Basically as it's coming out it start to wrinkle up and get stuck.

  • jnd0151 Nov 12, 2008

    It will print one page everything looks good but after that the red paper light starts blinking I opened the back and seen the paper was jammed. My printer is a reconditioned one and was give to me with no instructions on how do do anything on it . So what do I need to do & how to fix the paper jam. jnd01@cox.net

  • Asish Sharma
    Asish Sharma May 11, 2010

    Where does the paper get stuck..in the tray as soon as paper is picked...where the cartridge is...towards the end where the fusser unit is(hot unit).....or near the output tray.......

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The paper is getting stuck near the fusser unit......Normally you can
(Caution this unit is hot leave the printer off for a while)

remover the fusser unit from the back of the printer...view to check that due to heat the plastics may have bent a little where the paper hits and gets stuck...check both the inlet and the out let path on the fusser itself...and the rear surface where the fusser sits......try to forcing it to place... not over doing it as it may break,,just a little pressure

Check to see that the Teflon the cover inside the fusser is intact and not torn....if its torn you will need to change the fusser.....

resit the fusser

close and test print

if this doesn't fix the issue you will need to change the fusser unit

Please do not forget to vote or if you need further clarification feel free

Cheers!




Posted on Nov 12, 2008

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1 Answer

I have a hpj6480 printer. It says paper jam. I've done everything, turned off removed every piece to clean out, pushed every imaginable button...still paper jam it reads....


Below are the causes of paper jam
  • Paper loaded incorrectly in the paper tray.
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  • Torn, wrinkled, or damp paper loaded in the paper tray.
  • The rear access door or two-sided printing accessory (duplexer) might not be closed or is not locked into place.
  • Paper was added to a stack already in the tray while the HP product was printing.
  • The tray contains more than one type of paper.
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  • An obstruction is blocking the paper path.
  • Torn pieces of paper from a previous jam are stuck in the product.
  • The tray is too full.
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Try steps provided in below link and check if paper jam is resolved.

http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c01312792

GuruAid.com

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Step1
Turn the printer off and on to see if it can automatically clear some or all of the jam. Many printers provide an error-code listing on the front panel display for the area where the jam occurred. If your printer shows an error code, be sure and check the printer manual to see if that identifies the area of the printer where the jam occurred. 
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Turn off the printer. 
Step
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Remove any paper trays. Inspect them for wrinkled or damaged paper. 
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Open any other doors that give access to the printer's paper path and to the toner or ink cartridge. 
Step
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If necessary, remove the toner or ink cartridge. Place it in a bag or away from light to avoid damaging it. 
Step
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If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly (see A). The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam. 
Step
7
If the paper does tear, try rotating the roller gears manually to free the paper (see B). Don't force anything, though. 
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Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on. 
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