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Pc wont start. keeps trying to restart.

Someone tried to remove a virus from my computer. it is a compaq presario desktop. ist a few years old, and i dont know much about computers. it starts to load windows, then it shuts off and repeats itself over and over. it worked great until a friend tried to remove a virus. dont know what to do.

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  • alanrocheste Nov 14, 2008

    thank you very much for your advice on fixing my computer. the only thing is that its not a laptop, its a desktop. it sounds like your advice should work the same though. i dont have the disks though. my uncle passed away a few months ago and left me his computer for my school, and didnt keep the reboot disks. is there another way to fix the problem or do i need to purchase a new version of windows? regardless, thank you very much for taking the time to help me.

  • Anonymous Mar 16, 2014

    when I start my computer the virus for IST cleaner pro tries to scan my computer. it is no where to be found in my computer so I can remove it


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If you have the reboot disks then thats what your gonna have to do if you need help more feel free to e-mail me at

Posted on Nov 10, 2008

  • Juanita Vega
    Juanita Vega Nov 14, 2008

    I hate to say it but your gonna have to get a new copy of windows.I know this is probably not what you want to hear.i wish i could help you more.thank you for replying back .


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Remove the battery and just leave it off the computer, then plug in the power cord and try it. If it works with no battery...the battery is completely dead and you need to replace.

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At this situation we can try power drain.

Try doing power drain by taking out the battery & keep holding down the power button for complete one minute to drain out the power from the computer components. Restart the computer after putting the battery in.
Try restarting the computer only with the AC power, without the battery & vice-versa.

That should resolve the issue. If the issue persists, then the only option is service center.

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The second (and this isn't bad) is a faulty power connector on the motherboard.
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This will require a bit of work to correct and best left to professionals.

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