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Pc wont start. keeps trying to restart.

Someone tried to remove a virus from my computer. it is a compaq presario desktop. ist a few years old, and i dont know much about computers. it starts to load windows, then it shuts off and repeats itself over and over. it worked great until a friend tried to remove a virus. dont know what to do.

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  • alanrocheste Nov 14, 2008

    thank you very much for your advice on fixing my computer. the only thing is that its not a laptop, its a desktop. it sounds like your advice should work the same though. i dont have the disks though. my uncle passed away a few months ago and left me his computer for my school, and didnt keep the reboot disks. is there another way to fix the problem or do i need to purchase a new version of windows? regardless, thank you very much for taking the time to help me.

  • Anonymous Mar 16, 2014

    when I start my computer the virus for IST cleaner pro tries to scan my computer. it is no where to be found in my computer so I can remove it

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  • Master
  • 685 Answers

If you have the reboot disks then thats what your gonna have to do if you need help more feel free to e-mail me at vegakitten2008@yahoo.com

Posted on Nov 10, 2008

  • Juanita Vega
    Juanita Vega Nov 14, 2008

    I hate to say it but your gonna have to get a new copy of windows.I know this is probably not what you want to hear.i wish i could help you more.thank you for replying back .

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1 years ago,my wifi destroyed. I think,it is because of transfer a virus from connecting a flash memory to my laptop. Then the Driver was uninstalled. I cant fix it, even with reinstalling windows...


Hi ziaee f88...

You may still have a virus,worm,trojan,etc on your computer.
To remove a virus,trojan,worm,etc from your computer...do it the EASY way...let someone else do it for you.
Start your computer, as the computer is starting keep tapping the F8 Key.
This will start the computer in the Safe Mode.
Once in the safe mode go to the following webage below and download,install, and run Microsoft Safety Scanner for FREE.
Once you run the Microsoft Safety Scanner (it may take quite a while depending on the size of your hard drive) it will remove all the virus's,trojans,worms,etc it finds, if it does not completely remove them all you will be given a chance to chat with a Microsoft Professional thru a pop open window and he will take control of your computer (with your permission) and finish removing all the rest of the virus's, trojans, or worms that are on your computer for FREE!! Can't beat FREE!!
Please take time to rate me four thumbs up

http://www.microsoft.com/security/scanner/en-ca/default.aspx

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You, more than likely have a VIRUS.. Try these two programs to check and remove them..
1) Malwarebytes Malware Removal http://download.cnet.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html
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I have a HP Pavilion zd 6000. I was hit by a virus IS2010, It shut me down while I was trying to remove it when the computer shut down and I tryed to restart it in all modes but it will log off as soon as...


do you have anti-virus program if you do run it in safe mode by restarting you computer using f8 free anti-virus sometimes dont solve the problem norton 360 is a good program to use and avg

hope that help

sincerely,
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Try going into safe mode and see if the machine will keep running. If it does then start disabling start up programs until you find the culprit. If it won't keep running in safe mode then suspect hardware fault and take it in for repair.

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My compaq presario v5000 is infected with viruses, and I am wondering how I can factory reset it without a restore cd.


Try running in safe mode on your computer . (keep pressing f8 until you load up the confguration boot screen.
Then choose start windows in safe mode.. when it starts hit control+alt+delete to get ur task manager up delete any suspicious processes (((((maybe ones you havent recognised running before you got the virus)))) this would stop your pc from restarting itself if this was the case ,, then go to http://housecall.trendmicro.com/uk/ run a free online virus scan .. may take a while but i did all this before when my pc kept restarting..and it found worms and all sorts then deleted them.
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1 Answer

Wont turn on



Hello,

At this situation we can try power drain.

Try doing power drain by taking out the battery & keep holding down the power button for complete one minute to drain out the power from the computer components. Restart the computer after putting the battery in.
Try restarting the computer only with the AC power, without the battery & vice-versa.

That should resolve the issue. If the issue persists, then the only option is service center.

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Was there any sing on the desktop saying you were running from the battery before it colapsed.
I ask because it can be two things that have done it.

The most likely is a dead motherboard. They do just fail and that's it..Just like anything electrical.

The second (and this isn't bad) is a faulty power connector on the motherboard.
Plug the power lead into it, grab the plug about 1 inch from the laptop then GENTLY move it left right up and down, and in circles while GENTLY pushing inwards at the same time.
While you are doing this, either lean around so you can see the power lights on the laptop or have someone else watch them and see if anything happens at all. Any flicker of lights etc. If so, try and find that spot, hold it, and press the power button.

This will require a bit of work to correct and best left to professionals.

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