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I cant get olivetti toolbox to recognise my printer so i cant scan things because it does not recognise it

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Não consigo imprimir uma pagina

Posted on Jan 02, 2009


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Posted on Jan 02, 2017


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How to scan with an olivetti d-copia 284 scanner?

Hi there,

You can setup scan to email or scan to folder. You use the web to configure this the easy way. Do you know the IP address of the machine? If you do, type it into your web browser address bar. The login defaults are Admin Admin (User and password are the same, don't forget the capital A). You can then setup an SMTP server for scan to email.

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hi . I'm almost sure that the toolbox only work on USB. for network scanning there is another aplication I thin is color network scan gear

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CODE 162,0,0 ON CANON D1350

This happens across the range of Canon Printers. The fix is to push the right button! Yeh I have a differing model, but the answer is the same. Go to the printer and select remote scan. Then invoke computer program. Some one has to be boss either the printer or the computer for scanning.

I can make the scanner printer the boss and issue a TIFF scan to the computer. Just push scan on the printer and select computer (it does a push data)

I can make the computer the boss by selecting the steps below:

Please choose what option you require. Ignore the model number.

The error codes 162,0,0, or 255,0,0, usually indicate that you have not selected a scan type at the machine. Please follow the steps below to perform a scan from the image I-SENSYS MF8230Cn:

Verify that MF Toolbox is closed on the computer and press the [SCAN] button on the printer.
Highlight [Remote Scanner] and press [OK]. The screen will show, "Remote Scanner. Waiting online...".
On the computer, open the MF Toolbox and select [PDF].
Click the green [START] button on the [PDF] window. The machine will start processing the scan.

If you receive any errors or need further assistance with the I-SENSYS MF8230Cn, we recommend that you contact us at 1-800-OK-CANON (1-800-652-2666).

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Turn the printer on.
Lift the lid that covers the print-head mechanism.
Wait 10 seconds, and the ink-cartridges should "slide"
to the position from where you can see (and remove/replace) them.

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I got mine to work. Just set the compatibility mode for the .exe file to Windows XP (Service Pack 2).

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This seems like you haven't installed the toolbox correct, please send more info.
Have you printer connected by usb cable or in a network(scanning doesn't work on a wireless)?
If on a network, use web browser and through EWS on printer see for network tab and SNMP enable read/write, print public in the 4 fields choose apply. Download fix scan utility from HP web and install. Restart the pc and set up the scan in toolbox and try scan again.

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I fixed the problem by ringing the olivetti helpline. They told me I needed a different disc to download. One for vista. Thanks anyway.

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When you say the error occurs as soon as you press "Scan", is that the button on the scanner, or is it the Scan button inside of Toolbox or ScanGear?
If it is the one on the scanner, try accessing the driver through an application such as Toolbox. If you didn't download that when you got the driver, then go back to the Canon download page and download & install the CanoScan Toolbox. Once that's installed, lauch Toolbox from Start|All Programs|Canon|....look for Toolbox from here. Once you have Toolbox open, click the 'Save' option. Next, check the box that indicates to Use the scanner driver. Click the Scan button at the bottom. This should open ScanGear. Attempt to Preview scan.

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I had exactly as described on my new 4400f scanner. Have resolved by uninstalling the toolbox software (it was at, downloading toolbox s/w from canon site, file name is S6A04mux.exe - toolbox Installed this and all works from the scanner front panel

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