Question about LaCie d2 Extreme 250GB External with Triple Interface USB 2.0/Firewire 400/800 - 300790U ... Hard Drive

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Hard drive not mounting

The drive was working fine since I bought it 2 months ago. Then about a week ago, I went to back up some files and found it strange that it was not mounted on my desktop even though the power light was on. Restarted my computer and it mounted just fine. This AM I noticed it did not mount again. Restarting my computer, or even turning it off, letting it rest, and turning back it back on again repeatedly does nothing. Tried switching to a different firewire port and then to a USB connection, but still no luck. My computer doesn't even detect new hardware even though the powerlight to the backup drive continues to go on and off whenever I start up or shut down my computer. This is my first backup hard drive. Is this what happens when the backup drive "fails"? Anyway to recover it? Or is it dead?

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Re: Hard drive not mounting

If you still have the files on your pc and just use the drive as a backup, then there is nothing lost yet, and no need to recover, just return to retailer. But if there is any sign of life, check; Right Click My Computer>Properties>Device Manager>Hardware,see if your Drive is in the list, if not, on top right there is an icon for scan for new hardware. See if your PC can find your drive, if not return it.

Posted on Nov 03, 2006

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