Question about KitchenAid KP2671 Professional 6 Series Stand Mixer

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Kitchenaid mixer makes a clanging noise

When running the mixer (even with the bowl down and no mixer attachment on) it makes a grinding/clanging noise. I can feel the mixer "bump" every rotation the motor makes. The problem 1st seemed to come and go, but now it is all the time.

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  • faye111 Nov 27, 2008

    When I try to mix anything, the beaters sound like they have slipped a gear. The mixer makes all kinds of noises. I have to turn the mixer off, and have not been able to use it. I need a repairman. Who can I call?

  • egzwick Jan 10, 2009

    bumps up and down

  • Anonymous Mar 13, 2009

    kneading dough and suddenly started making griding noise like a bad gear. doesn't make noise without a load, but can not take any load at all.

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Hi. If your mixer is under warranty, call Kitchenaid. They are very good at replacing mixers under warranty.

If you are out of warranty, this is where the fun begins, NOT!

Remove the silver band from around the top of mixer. Remove 4 screws that secure the top cover, remove cover and at the front top of the machine locate the transmission cover. Inspect this cover carefully for cracks. If you find cracks in it...You have just discovered Kitchenaid's dirty little secret. A cheap plastic transmission housing! The failure of this cheap part is the cause of all of the rest of the damage inside the mixer, which may include a destroyed worm gear and shaft, destroyed bearings and their seats. You're not alone. I estimate that thousands of these plastic parts have failed causing great damage to the rest of the mixer

Kitchenaid's replacement housing is made out of metal. If you feel up to the task of repairing the mixer yourself goto the Kitchenaid website and do a search for the parts catalog for your mixer model, these will assist you with disassembly, reassembly and parts ordering.

If you're not up to the task, take it to an authorized repair place once you have put the cover back on.
Even if you're out of warranty, you may be able to have Kitchenaid pay for the replacement parts, they did for my mixer. Be persistent with them and try to get to a manager with your complaint. This cheap piece of plastic has no business being installed on a high-priced machine.

If this solution has assisted you, please rate it. ricardok45

Posted on Mar 20, 2009

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I think that you have a broken or worn gear

Posted on Nov 22, 2008

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