Question about Dell A940 All-In-One InkJet Printer

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Dell printer model# A940 50c error

I just bought a new black ink cartridge #7Y743 from Staples and everytime I try to print something, I get the 50c cartridge error. I've tried re-installing the cartridge, checking the tape, and even tried another, new cartridge. Nothings worked. I'm about to throw the printer out the window. Can you help to save it's life?

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  • chittykitty Nov 20, 2008

    Same problem here just purchased a new ink cartrige from Dell and incountered 50c error.

    I am also about to throw this printer out!

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Test your cartridges.

Remove the color ink cartridge then lower the cover of your printer. If the error message displays again, replace the black cartridge with a new one (or return the new one). Reinstall the color cartridge and remove the black ink cartridge then lower the cover. If the error message displays again, replace the color cartridge with a new color cartridge.
Note: My manual indicated that the printer might have detected a short circuit in a cartridge. I returned a month old black cartridge got a new one and my printer is working fine now. Good luck.

Posted on Nov 24, 2008

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    If not, then...

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