Question about Amana ASD2326HE Side by Side Refrigerator

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Amana Distinction side by side

Ice machine quit working several months ago .. water doesn't make it to the machine it just flows right out of the bottom. I've tried to trace the line into the guts of the fridge but I can't find any wetness so I cannot determine where the water is coming from. Now the freezer and fridge are not cooling. I have a build up of frost on the lower part of the freezer but it won't get cold enough to create ice cubes. I have cleaned the front and back vents to make sure dust isn't impeding air flow but that doesn't seem to be the problem either ... HELP Thanks, JHampton

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  • casnorma Jun 02, 2008

    My freezer is not making ice the water is pouring from the bottom of the freezer (inside) and the below the crisper (inside) so I'm always mopping up water from the floor. I've shut off the water supply but I still have water flowing. Now, I have my bottom basket frozen all the way up on the sides with ice



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When you say flows out of the bottom do you mean on the floor of the kitchen? Not cooling can be a sealed system problem if it happens in both fridge and freezer. The frost build up could be due to low refrigerant levels in the system. If possible, turn off the frige for a few days with the doors open to thaw any problem areas. Remove the lower panel in the freezer section to view the coil area. Turn the unit back on and watch for a "white frost" pattern on those coils. The pattern should be uniform and even across the whole coil area. If the frost suddenly stops on a coil (the rest are not frosted) you likely have a leaky system and a loss of refrigerant. This would be worst case. Unit must have about 17 degrees (or colder) to make ice (with water of course.... Sort of sounds like a couple different problems at the same time.

Posted on Nov 09, 2006


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Okay. My appliance is around four years old. The first time the water quit working was about a year ago (ice cubes / dispenser was fine). I just let it go and didn't worry about it. One day months later, I found it functional again. That lasted about a month or two, then it recently quit again. Tonight, I located the water supply line coupling under the unit on the left side under the freezer door, about five inches from the hinge. I separated the coupling (push lock type) and pressed the water dispenser lever. After a few seconds, the water flowed out just fine. I re-attached the coupling, turned the freezer coldness selector to 0 (off) opened the freezer door and fetched my wife's blow dryer. I ran the dryer along the inside of the freezer door near the black door seal frrom the hinge up to the water/ice dispencer compartment. I also ran it all along the back of the dispenseer compartment to the handle side of the door as I am unsure of where the water line runs. After about ten minutes of this, I attempted to dispense water with no luck. I continued with the blow dryer until the plastic and even the door seal were very warm to the touch. I closed the door and attempted to dispense water once again, and this time it worked. I turned the coldness selector back on. This time I set the freezer to 3 and the fridge to 7. I ran several cups of water through the dispenser since it's been sitting in the line for a while before drinking any. As for the "reservoir," I don't where or if one exists, but heating up the inside of the door from hinge to dispenser worked perfectly. Hope this helps someone!


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