Question about KitchenAid Superba 21.6 cu. ft. Top Freezer Refrigerator w/Factory Installed Icemaker

1 Answer

Ice maker only crushes

My ice maker only crushes. it will no longer give me cubes, even when it is switched to cube this is not a top freezer, its a side by side model

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.


    An expert whose answer got voted for 500 times.

  • Master
  • 878 Answers
Re: ice maker only crushes

Check this post out- Different model but same back

Posted on Nov 03, 2006

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

1 Answer

The ice maker of our GE GSH25JSXSS is only producing crushed ice even when it's set to cubed. Is there a way to fix this issue?

Check that the shifter bar on the bottom of the ice bin is moving to shift from cubed ice to crushed. With the ice bin out you should see movement in the back wall of the freezer with the light switch button held in while changing the dispenser controls from cubed to crushed. GSH25JSXASS Parts
Ice Bin Parts

Appliance 911 Sea Breeze

Nov 03, 2015 | GE Refrigerators

1 Answer

Ice maker works fine and ice comes down but when it goes to crush the ice it wont crush it jams up


Remove the ice bin, examine the metal arm on the back of the bin. This arm needs to move up and down freely, this arm is the shifter for the cube and crush setting. Also look at the square hole in the back of the freezer where the bucket came out of, the shifter in there needs to be down all the way also.

With the freezer door open, depress the cube setting on the door, hold the light switch and depress the dispenser button, do you hear a click? If so the shifter works in the freezer and the problem in in the bin itself. With no model number given, I have to assume the ice bin is not in the door, its inside the top portion of the freezer section.

Good Luck

Nov 05, 2013 | Whirlpool 25.6 cu. ft. Side-by-Side...

2 Answers

Ice maker crushes even when it is in the cube

If you pull out your ice bucket and look on the bottom you will see a long brass colored rod. Now, if you look inside your freezer section. you will see the slot the rod enters each and every time you insert your ice maker bucket. In the down position (normal) it produces crushed ice, When you switch the lever in the front for ice cubes, there is a plunger that lifts the rod and produces the combination that only allows ice cubes to come out. I would first check the plunger behind the panel and see if it is free.If it is not free it can cause the ice to be crushed...

Jun 06, 2010 | LG LSC26905TT Side by Side Refrigerator

1 Answer

Frigidaire model PLHS237ZDBA Ice maker dispenser won't switch back to cube ice it keeps crushing ice though its on Cube ice?

The rod under the ice tray was not in the correct position when the tray was inserted back into the freezer after removal. I get cubes now.

Feb 08, 2010 | Frigidaire PLHS237ZD Stainless Steel Side...

1 Answer

Just got Neff ice cube, crushed ice maker and ice

Will probably find the freezer fan has failed.Push in the door switch on left hand front of freezer with the door open & you should here fan running,if not new fan required.

Jul 01, 2009 | Neff K3965XO Side by Side Refrigerator

1 Answer

Ice maker works but will only give crushed ice on the cube settin

little arm on side of ice bucket controls that..check it and the solenoid at back for freezer that trips it.

Jun 08, 2009 | Whirlpool ED2FHEXN Side by Side...

2 Answers

Ice maker only makes crushed ice, no cubes I have the same problem... The same switch works fine for the crushed ice and water setting but will not dispense cubed ice. It only gives crushed.

I slid out the tray, found the lever in the back where the rod went in, pulled it down, reinserted the ice tray, and IT WORKED! At first I thought I broke the lever, because I had to hold it down with a knife while I was inserting the tray, but it just must have been stuck.
chek these sites

There is an opening next to the auger that dispenses the ice. In there there is a lever that must move up and down. It actually seats the metal rod on the bottom of the ice maker and controls cube or crushed. Make sure the lever is down (cube position) when you return the basket to the freezer. I had to hold it down while I slid the rod into the opening. Cubes again.
if satisfied plz rate this answer
all the best

May 27, 2009 | GE GSS20IEPWW / GSS20IEPCC Side by Side...

2 Answers

Ice maker is crushing ice when cube ice button is on

We've had a similar problem, possibly the same, with our LG in-door ice maker. Whether cubed ice or crushed ice is selected, it crushes the ice.

We found that there is a little lever on the inside of the door, on the lower right behind the ice bin, which freezes in the down position. This is a literal "freeze up", as a block of ice forms in the little well under this switch and eventually freezes the switch in place. Since the switch needs to go up to provide cubed,.. we only get crushed. On 3 separate occassions we've thawed and chipped out (carefully) this little ice dam and gotten cubed ice capability back for a few weeks. At which point it freezes again. I have no idea why water collects there in the first place.

Feb 20, 2009 | Frigidaire FRS23KF7AB Side by Side...

1 Answer

My fridedaire side-by-side only gives crushed ice even when cube ice button is chosen

take the ice bucket out of the freezer
from the back of the ice bucket, there is a little metal bar that stickes out (back left bottom)
that little metal bar inserts into a hole with a spring loaded 'up/down' mechanism...this is stuck UP, and needs to be jiggled with your finger to spring down.
Once that mechanism inside the hole springs down, the ice maker will go back to producing whole ice cubes.

Oct 04, 2008 | Refrigerators

Not finding what you are looking for?
Refrigerators Logo

178 people viewed this question

Ask a Question

Usually answered in minutes!

Top KitchenAid Refrigerators Experts

John Tripp
John Tripp

Level 3 Expert

4625 Answers

mike cooper

Level 3 Expert

864 Answers

rugby prop

Level 3 Expert

428 Answers

Are you a KitchenAid Refrigerator Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides