Question about Epson Stylus CX6400 All-In-One InkJet Printer

1 Answer

Paper is pulled into printer unevenly and then jams

The Epsom CX6400 pulls paper into the printer by grabbing the right side first. It then jams. Paper can only be pulled out the back. This now happens every time. I have turned the printer upside down and slapped it on the bottom. No bits of paper come out. I tried a sheet of paper of greater weight. Same thing happens but I notice a "notch" in the leading edge of the paper. Machine is about 3 years old. Any ideas? John

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Epson Master
  • 691 Answers
Re: Paper is pulled into printer unevenly and then jams

Hi Jocase, there is most likely a foreign object in the paper path of your machine. Often tipping it on it's back will dislodge the offender, but not always. Take an A4 sheet of thick card (the back card off an A4 refill pad is good for this) and push it backward through the paper path. Start where the paper normaly comes out and feed the card backward throught hte exit rollers, and on toward the main feed rollers. Don't go too far to the right side (wear the head "parks") as the paper sensor could get broken off. Persuade the card through the rollers and gently tease it in in out. Tip the machine on its back again so anything dislodged is encourage to come out. Work the card in and out GENTLY taking care not to exert too much force. If nothing falls out, you may have to dismatle the machine to get to the ASF to manually remove the oblect. If you intend to dismantle the machine, get a manual from to make sure you do it right without breaking anything.

Posted on Mar 11, 2007

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

1 Answer

When I print, the paper gets jammed. The paper is grabbed on one side and goes in unevenly thus causing the jam.

We must feed curved paper to our printer. To avoid paper jam let the paper be straight and dry... thanks

Sep 07, 2011 | Canon PIXMA MX310 All-In-One Printer

1 Answer

When the paper is fed it is pulled in w/ the bottom right side of the paper going in but not the left side, it becomes uneven and ends up jamming - what would be the reason it would grab and pull the right...

The most likely cause of the problem is an obstruction on the left side of the paper path - most likely a shred of paper from a previous jam. You can estimate where to look by how far the paper goes in before it starts to twist to the side. Sometimes I've had to use a dental pick to snag a shred buried deep inside as an alternative to dismantling the printer. You may find it helpful to use a small mirror to look underneath or behind rollers while you search for the culprit.

Another possibility is one side of a dual pickup roller (two rollers on a single shaft) is worn out. That is unlikely; except for large format units most printers use a single pickup roller.

Jun 06, 2011 | Epson Stylus CX9400 Photo Printer

1 Answer

Paper is pulled into printer unevenly causing paper jam

Look closely at the "path" that the paper takes through the printer -- you probably have a small piece of paper stuck somewhere, that is causing the paper-feed to get "skewed".

Failing that, take the printer to a qualified technician.

May 26, 2010 | Dell V313w AllInOne InkJet Printer

1 Answer

Paper not feeding correctly

sounds like there is a piece of ripped paper in the printer

Jun 18, 2009 | Canon MultiPASS MP390 All-In-One InkJet...

2 Answers

Epson stlus C88+ printer: paper pulled to one side during printin


Chances are the sensor for grabbing the paper on the left hand side is defective. Try to check if there are obstructions as well

Hope this helps

May 13, 2009 | Epson Stylus C88 InkJet Photo Printer

1 Answer

Canon mx300 printer feeder pulls unevenly causing paper jam

the left side of the printer pulls the paper causing the printer to jam when trying to print

Apr 03, 2009 | Canon PIXMA MX300 All-in-One Printer

1 Answer

The rollers grab the right side of the paper and then jams

the gears which r pulling the paper r slightly worn out or getting blocked by dust particles.
you look carefully where u install the paper for printing there is a black colour round rubber gear with white colour part like a tiny stick attached to it.just check if that part is broken.if yes you have to replace that part.

Oct 01, 2008 | Canon PIXMA MP160 All-In-One InkJet...

1 Answer

Paper does not feed - GRABS RIGHT SIDE

gears below the paper feeding tray are damaged or some dust particle have blocked the gears try to clean it by blowing the dust use normal greece (oily substance) between the gears so that they can move frequently to pull the paper, and if the gears are damaged you have to change the gears.

Aug 03, 2008 | Canon PIXMA MP160 All-In-One InkJet...

1 Answer

Uneven paper pulling.

replace the defective roller on the one side

Jan 15, 2008 | Canon PIXMA MP160 All-In-One InkJet...

1 Answer

Paper pull only from the right side

take a look as it is grabbing the paper
1- either there is someting blocking the path or
2- the tires need to be changed, not grabbing the paper but instead it is slipping.

Dec 30, 2006 | Lexmark X4270 All-In-One InkJet Printer

Not finding what you are looking for?
Epson Stylus CX6400 All-In-One InkJet Printer Logo

71 people viewed this question

Ask a Question

Usually answered in minutes!

Top Epson Printers & Copiers Experts

Donald DCruz
Donald DCruz

Level 3 Expert

17129 Answers


Level 3 Expert

18258 Answers

Cindy Wells

Level 3 Expert

4719 Answers

Are you an Epson Printer and Copier Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides