Can you suggest a single line cordless phone that has two mailboxes? I have 2 business and would like to leave a message for the caller to hit 1 to leave a message for company x and 2 to leave a message for company y.
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I'm not familiar with a KX-T6160 system, so do you mean SIX-SIXTEEN-DEE(616d) or SIX-SIXTEEN-TEN (61610)? Either way, the cordless phone works. You need access codes, like 9 for an outside line, FLASH and dial an extension for transfer, 40 for ringing call pickup (on the 61610), and 58x (61610) to pick a line from hold. Your phone system manual has a single line telephone user guide in it.
Out of box, the AT&T 1738 is designed to operate on a single telephone line. I don't know of any device on the market today that could automatically switch it between multiple telephone lines.
Some options include (in no particular order):
1) Purchasing additional 1738s to cover the other telephone lines.
2) Some cordless telephones on the market are designed to handle 2 telephone lines. Their answering machines will cover both lines. AT&T and Panasonic offer such phones.
3) Check out AT&T's line of NoKSU small office telephone sets. The phones will handle up to 4 telephone lines and 1 model features a built in answering machine. In order for the telephones to function 100% all phones would have to be replaced with the models within the AT&T NoKSU family.
4) If this is strictly a business application, consider purchasing a true business telephone system for the office.
was there a storm ie electrical try unplugging the main set and see if the busy line goes away if it does you can try unplugging them from the electric for while and then replug them to see if this reset them if the busy line return it appears the phone(s) are done
Quickly, return this Phone is you still have a chance, my small business used this phone for EXACLY 2 years, and now all lines are DEAD, NOT A SINGLE ONE WORKING. LINE ONE AND THREE HAVE NO DIAL TONE EXCEPT EXTREMELY LOUD STATICS. AND LINE 2 AND 4 ARE TOTALLY MUTED.
A lot of my customers are complaining about not being able to reach me in my office.
1) Plug a single line wired (not cordless) phone in to the exact same phone jack as the fax machine and dial one of the fax numbers you are trying to dial out to using the exact same digits. Does the call complete Y/N? do you hear a fax tone Y/N?
>>>>If either answer is "No" you have an invalid phone number. If both answers are "Yes" proceed to step 2.
2) When you off hook do you hear a "stutter" dial tone? Y/N?
>>>>>"Yes" This is your phone company telling you that you have unlistened voicemail messages in your mailbox. Dial in to your voice mail and clear your messages. "No" go to step 3.
3) 2 part question: Do you have call waiting and is your fax machine trying to disable call waiting when dialing out?
>>>>>In many areas *70 (star-seven-zero) will disable call waiting for a single phone call. If you try to disable call waiting when call waiting is not on the line, the call will not complete. This may come in to play in a speed dial situation.
+++Other things to consider+++
*Is outgoing long distance blocked on the line?
*Is outgoing regional intralata (same area code) long distance blocked?
*Is local calling blocked?
*Is a speed dial misprogrammed? Forgot to dial "1" Dialed "1" in error?
*Is there a wiring problem? >>>Try moving fax machine to a different phone jack.
There may be no magic answer for your problem, I hope one of these suggestions helps.