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You can download and install the audio and device drivers from the Compaq/HP WEB support/download page. Make sure you select your model laptop and the Windows drivers you require and install them. Click on this link to download the drivers: -
Does it happen with headphones in as well? If not, do you have a built-in-microphone? Sometimes the sound coming of the speakers can be picked up by the microphone, resulting in an echo sound. Make sure that the microphone is off (or test it by covering it up while playing some music), and quit out of any applications that are using it. If you hear it in the headphones as well, it could be a sound card problem, which means it would need replacing. If you don't hear it in the headphones, but hear it in the speakers and don't have a mic, it's either your speakers, or (more likely) your computer just doesn't get along with whatever software you're using to play movies/music.
If it is your cd-dvd rom, or your dvd's, your movies would skip, freeze, like any other movies players such as a scratch dvd played on your home dvd player. So,
did this happen before any updates to your o/s, such if you are using windows media player to play your movies?? If not, it could be a software issue, where some updates will bring your programs up to date, but uses more cpu/memory and even your GPU (graphic processor) and thus cause your movies or video to play back slowly because your computer hardware is underpower to handle the up to date versions., or it could be vise versa where your program will needs an update to the newest version to play. (Usually like adobe, java to watch youtube or online videos). You might want to see if you can play with another program and see if you get different result, or maybe undo your update to previous version.
If you are viewing/listening on line and it does that but not when you play a DVD or tune from a disk, you have a slow internet connection problem. If it does it when playing a Video/Tune from a disk, download a newer audio driver from your manufacturers web site after downloading the latest Windows update. Hope that helps.
Does the laptop play CDs?
If so then when you start a DVD and before you play the movie, go into the audio setting and configure the speakers for laptop stereo speakers.
If you cannot hear music from the CD then check :-
1. The audio settings, volume not set to minimum and mute is not ticked (enabled)
2. Device manager - sound device is enabled and working, if not re-install the sound driver.
Is there any other programs running in the background IE Anti-Virus programs, or anything that could be using quite alot of Memory other the stuff your watching? It could be either down to Lack of Memory being allocated to the Audio & Video (Probably the case if the machine has built in Shared Sound & Video Card). Try opening Task Manager and setting the Application that you use to play Music/Movies to High Priority. If it's not that try lowering the Master Volume on the Mixer Device by going into the Volume Properties in the Task Tray (By the Clock).