Question about HP NX9008 PC Notebook

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Predicted hard drive failure

When I turn on my HP nx9008 notebook, a message comes up saying there is a predicted hard drive failure. It suggests to run a hard drive self test in the F2 setup but it fails the test every time. when i continue through startup, it says windows is unable to start. I tried reinstalling windows on the notebook but it could not format the partition. Any suggestions?

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Sounds as if it's the end for your hardrive, although check it'd connection to the motherboard is ok. If you check you hard drive manufacturer, it may have a 3-5 year warranty period.

Posted on Oct 31, 2006


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I have included some directions from HP about using an embedded Hard drive test. This is done using the BIOS. Try this to rule out a hard drive problem. This is supposed to also repair some hard drive issues. Then, we can go from there.


Perform a hard drive self test Many computer problems are related to soft failures on the hard drive. The comprehensive portion of the HP Hard Drive Self Test repairs soft errors on the hard drive, but does not report the errors. After the test completes, be sure to restart the computer to determine if the test repaired any problems you are experiencing with your computer. To use the HP Hard Drive Self Test, follow the steps below. NOTE: If the notebook computer is configured with two hard drives, then it may be necessary to test each drive separately.
  1. If the notebook computer is running solely on battery power, plug the AC adapter into the notebook.
  2. Shut down the computer if it is running.
  3. Press the power button to turn on the computer.
  4. Press f10 when the HP/Compaq logo displays.
  5. After the BIOS Setup Utility displays, use the Right Arrow key to select the Diagnostics menu.
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  7. Press enter to display a list of HDD/Self-Test options.
  8. Select Notebook Hard Drive and then press f10 to display an Estimated test time .
  9. Press f10 to continue. The Hard Drive Self Test executes a Quick test , a Comprehensive test, and a SMART test.
If any test fails , contact HP for instructions on how to order a replacement hard drive. If all of the tests pass, the hard drive is not damaged. As a rule, HP does not replace a hard drive that is under warranty if it does not fail the HP Hard Drive Self Test.

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  • Prepare to diagnose the computer .
    1. Disconnect all peripheral devices.
    2. Perform a Hard Reset.
    3. Disable the Automatic restart on system failure option.
  • Remove any non-system disc from the computer . During startup, the BIOS checks different devices to locate the Windows operating system. If the boot order is set to check the optical disc drive or the card reader (if the notebook is equipped with a card reader) before it checks the hard drive, and there is a non-system disc in the CD/DVD drive or there is a memory card in the card reader, the boot will fail. This problem can be resolved by setting the BIOS to check the hard drive first.
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  • Reset the BIOS to default condition . If you have made changes in the BIOS setting, such as disabling a device or changing the boot order, it could prevent the computer form starting properly. To restore the BIOS to its factory-recommended settings, turn on the computer and press f10 to access BIOS setup, and then press f9 to load the default BIOS configuration.
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    • If the BIOS Diagnostics screen displays, select Primary Hard Disk Self Test . Allow the Quick and Long Hard Disk Self Tests to run.
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    S.M.A.R.T. (Self-Monitoring Analysis and Reporting Technology) is a diagnostic method originally developed by IBM that at that time referred to as "Predictive Failure Analysis". This technology was developed for IBM mainframe drives to give advanced warning of drive failures. Based on this diagnostic, Compaq announced IntelliSafeTM, which was submitted to the ATA/IDE standards committees and the resulting standard was named S.M.A.R.T.
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    All this means on most modern drives is the hard drive is coming close to the maximum tolerances

    I usually switch off in the bios smart monitoring.

    This system is trying to predict a possible failure, which may or may not occur..

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