Question about Dell A920 InkJet Printer

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A920 scanner malfunction

My Dell A920 has a scan problem. It scans the image but shows solid black for the first 2 inches and then the rest of the image. All settings have been checked as well as obstructions and placement of the document. Any suggestions?

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  • 56 Answers

There could be the hardware issue with the scanner.So contact the tech support incase the warranty is still there and you could getb a replacement

Posted on Dec 27, 2007

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I am trying to scan a document and it is not working, I have a hp photosmart c4280 printer. How do I install a usb cord


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Place the document or image into the scanner for scanning. A scanner with a paper feeder will only receive flat papers and photographs, but a flatbed scanner opens to accommodate books, fabrics and leaves along with flat papers. There is even a attachment for feeding photo slides into flatbed scanners.
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